Top 3 front office agent Jobs in marathon fl

Hotel Front Desk Agent
Tropical Isle Resort Inc —Marathon, FL
- $18 - $19 an hour
- Weekends as needed
- Spanish
- Merchandising
- English
- Health insurance
- Dental insurance
Quick Apply
Front Office Agent
Hawks Cay Resort —Marathon, FL
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
Quick Apply

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Front Desk Staff
The Caribbean Resort —Islamorada, FL
Boutique Resort looking for a upbeat, friendly front desk and reservation specialist 3 to 4 days per week/weekends from 8:30am to 4:30pm.
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Administrative Officer
Prop Tec Marathon —Marathon, FL
Oversee office operations, including front desk responsibilities, multi-line phone systems, filing systems, and general clerical tasks.
From $25 an hour
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Foxfruit —Columbus, OH
Answer and direct incoming phone calls and messages. The Front Desk Agent is responsible for managing reception activities, greeting visitors, handling incoming…
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Hotel Front Desk Agent
Hampton by Hilton —Grove City, OH
Promptly answer the telephone using positive and clear communication. . JOB OVERVIEW:* Greet and register guests, provide prompt and courteous service, and…
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Hotel Front Desk Agent

Tropical Isle Resort Inc
Marathon, FL

Quick Apply

Job Details

Full-time
$18 - $19 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Spanish
Hotel and accommodations payment processing
Phone communication
Merchandising
Greeting customers
English
Data summary reports
High school diploma or GED
Food and beverage recommendations
Financial record maintenance
Organizational skills
Property management systems (PMS)
Infor
Stocking
Productivity software
Hospitality online booking platforms
Hotel and accommodations guest complaints handling
Hotel daily report preparation
Bookkeeping
Communication skills
Entry level
Office phone management

Full Job Description

Benefits:

Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance

At Kingsail Resort, we pride ourselves on being a warm, welcoming place for our guests to stay while they explore the beautiful Florida Keys. Our Front Desk Agents are the face of our company, setting the tone for outstanding customer service by greeting our guests in a friendly manner, ensuring a prompt and courteous check in and check out process, and coordinating guest services as needed. The right candidate will possess excellent communication and organizational skills and the ability to handle problems that arise with poise and a positive attitude.

Responsibilities

Greet and welcome all guests
Take and confirm guest reservations
Answer phone calls in a professional and courteous manner, promptly relaying messages as required
Monitor, organize and forward emails as needed
Coordinate with housekeeping and maintenance to accommodate guest service requests
Communicate room offerings and on-site amenities to current and potential guests
Keep ice, snacks, drinks and merchandise stocked and ready for guest purchase
Provide knowledgeable suggestions of local restaurants and attractions
Accurately post room charges and taxes to guest folios
Verify account postings and balances
Enhance guest experience by evaluating guest feedback, following up with guests
Summarize operations and prepare reports for management as required
Perform other duties as assigned

Qualifications

High School Diploma or equivalent
Excellent verbal and written communication skills
Exceptional customer service skills
Good understanding of office administration and basic bookkeeping practices
Excellent organizational and multi-tasking abilities
Strong knowledge of Microsoft Office programs
Prior experience using hotel reservation software (i.e. Cloudbeds, Infor, etc.) preferred
Ability to work at least 25 hours per week - weekends and holidays required

Compensation & Benefits

$18 to $19 per hour, based on experience
Paid Time Off
Health, dental and vision insurance
Company-paid life insurance

Quick Apply

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front office agent jobs in marathon fl

Hotel Front Desk Agent

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