Top 84 Business analyst Jobs in Maricopa, Az

ServiceNow Business Analyst
Stellar IT Solutions LLC —Chandler, AZ
- $90,000 - $120,000 a year
- Full-time
- Azure
- 5 years
- AWS
Quick Apply
Financial Analyst II
Chandler Regional Medical Center —Chandler, AZ
- $29.44 - $43.79 an hour
- Full-time
- Acute care
- Hospital
- Research
- Opportunities for advancement
4d
Banking Operations Analyst (Loans)
Western Alliance Bank —Chandler, AZ
- Full-time
- 6 years
- Office
- SQL
- Wellness program
- Health insurance
Sr. Business Analyst/Project Manager, Enterprise Systems
Circle K —Tempe, AZ
- Computer science
- Computer Science
- Customer service
Server Analyst
Rogers Corporation —Chandler, AZ
- Classroom
- System design
- Research
Quick Apply
Senior Banking Operations Analyst (Loans)
Western Alliance Bank —Chandler, AZ
- Full-time
- 7 years
- Office
- SQL
- Wellness program
- Health insurance
Revenue Operations Analyst
loanDepot —Chandler, AZ
- $66,000 - $104,500 a year
- Mid-level
- Finance
- SQL
- Wellness program
- Health insurance
Quick Apply
District Manager
Carl's Jr. —Maricopa, AZ
- Full-time
- 18 years or older
- Sales
- Writing skills
Quick Apply
Learning Manager - AZ - On Site
Distro —Chandler, AZ
- $68,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
GTM Operations Analyst
Vertex Education —Chandler, AZ
- Full-time
- Mid-level
- Administrative experience
- Project management
- Health insurance
- Dental insurance
Director Revenue Cycle
Gila River Health Care —Sacaton, AZ
- Full-time
- Hospital
- Research
- Bachelor's degree
13d
Epic Business Intelligence Developer
MY DR NOW —Chandler, AZ
- 8 hour shift
- No background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Regional Operations Director
Confidential —Phoenix, AZ
- $110,000 a year
- Extended hours
- Microsoft Excel
- Up to 50% travel
- Customer service
- Health insurance
- Dental insurance
Quick Apply
8d
Account Manager Senior
Trane Technologies —Tempe, AZ
- $135,026.66 - $195,264.99 a year
- Full-time
- Clean driving record
- 5 years
- Bachelor of Science
- Paid holidays
- Health insurance
Vice President of Operations
DMS Companies, Inc. dba Hernandez Companies —Phoenix, AZ
- $125,000 - $165,000 a year
- Full-time
- Background check
- Office
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
HRIS Program Lead
Lucid Motors —Casa Grande, AZ
- Bachelor's degree
- Business Administration
- Training & development
- Paid holidays
- Disability insurance
8d
Customer Operations Manager
Avnet —Chandler, AZ
- Full-time
- Customer service
- Mid-level
- Bachelor's degree
- Health savings account
- Paid holidays
23h
Commercial Sales Rep III-Technology
First Citizens Bank —Phoenix, AZ
- $100,000 - $125,000 a year
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Analysis skills
Senior Operations Analyst-Engineering & Construction
Forged Fiber 37 —Chandler, AZ
- $65,000 - $108,000 a year
- Remote
- Background check
- Microsoft Excel
- 5 years
Quick Apply
Director of Business
Crane Aerospace & Electronics —Chandler, AZ
- Full-time
- Background check
- 7 years
- Bachelor of Science
- Paid holidays
- Disability insurance

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business analyst jobs near maricopa, az

ServiceNow Business Analyst

Stellar IT Solutions LLC -
Chandler, AZ

Quick Apply

Job Details

Full-time
$90,000 - $120,000 a year

Qualifications

Requirements specification
Requirements design
Technical documentation
Process mapping
Process modeling
ServiceNow
Analysis (software development lifecycle)
Project stakeholder communication
Cross-functional communication
Business process modeling
Stakeholder management

Full Job Description

Job Title: ServiceNow Business Analyst

Job Type: FTE

Location: Chandler, AZ (Hybrid)

Key Responsibilities:

Requirements Gathering & Analysis: Collaborate with business stakeholders to understand their needs and document detailed business requirements for ServiceNow solutions, including ITSM, ITOM, CSM, CMDB, and other ServiceNow modules.
Business Process Mapping: Analyze and map existing business processes, identify areas for improvement, and propose streamlined workflows that leverage ServiceNow functionality.
Solution Design: Work closely with ServiceNow developers and architects to design solutions that meet business requirements, ensuring the alignment of the ServiceNow platform with business objectives and ITIL best practices.
User Stories & Documentation: Develop detailed user stories, process flows, and use cases for ServiceNow configurations, customizations, and integrations.
Configuration Support: Assist in the configuration of ServiceNow applications, including setting up business rules, workflows, forms, reports, and dashboards to meet business requirements.
Testing & Quality Assurance: Coordinate user acceptance testing (UAT), ensuring that solutions are thoroughly tested and meet business expectations before deployment.
Stakeholder Communication: Maintain regular communication with business users and technical teams to ensure alignment on project goals, timelines, and deliverables.
Continuous Improvement: Identify opportunities for continuous improvement and optimization of ServiceNow processes and functionalities based on business feedback and performance metrics.
Training & Support: Provide training and support to end-users on new or enhanced ServiceNow features, ensuring a smooth transition and adoption of new solutions.
Change Management: Help support the change management process for ServiceNow upgrades and enhancements, ensuring proper communication and user readiness for changes.

Required Qualifications:

Experience: 5+ years of experience as a Business Analyst, with at least 3 years specifically focused on ServiceNow implementations and process automation.
ServiceNow Knowledge: Deep understanding of IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), and CMDB.
Business Analysis Skills: Strong ability to analyze business requirements, model processes, and translate them into technical specifications. Proficiency in creating user stories, workflows, and process documentation.
Communication Skills: Excellent verbal and written communication skills, with the ability to effectively collaborate with both business and technical teams. Strong presentation and facilitation skills.
Stakeholder Management: Proven ability to work with various stakeholders, including business leaders, IT teams, and external vendors, to gather requirements, manage expectations, and deliver results.
Problem-Solving: Strong analytical and problem-solving skills with the ability to address complex business challenges and propose effective solutions.
ITIL Knowledge: A solid understanding of ITIL frameworks, particularly in the context of ServiceNow, is highly beneficial.
Certifications: ServiceNow Certified System Administrator (CSA) or Business Analyst certifications (e.g., CBAP, IIBA) are highly desirable.

Preferred Qualifications:

Experience working in Agile/Scrum environments, including participation in sprint planning, retrospectives, and daily stand-ups
Knowledge of ServiceNow integrations (REST/SOAP) and data management
Familiarity with ServiceNow CSM features, including Case Management, Customer Portals, Knowledge Management, Omnichannel Engagement (email, chat, virtual agent), and experience configuring and optimizing customer service processes
Familiarity with advanced ServiceNow features like Flow Designer, Virtual Agent, or Performance Analytics
Experience with data migration and integration projects involving ServiceNow
Understanding of cloud technologies (AWS, Azure) and how they integrate with ServiceNow

Quick Apply

Refine Your Search

business analyst jobs in maricopa, az

ServiceNow Business Analyst

Financial Analyst II

Banking Operations Analyst (Loans)

Sr. Business Analyst/Project Manager, Enterprise Systems

Server Analyst

Senior Banking Operations Analyst (Loans)

Revenue Operations Analyst

District Manager

Learning Manager - AZ - On Site

GTM Operations Analyst

Director Revenue Cycle

Epic Business Intelligence Developer

Regional Operations Director

Account Manager Senior

Vice President of Operations

HRIS Program Lead

Customer Operations Manager

Commercial Sales Rep III-Technology

Senior Operations Analyst-Engineering & Construction

Director of Business

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