Top 29 Guest service agent Jobs in Maricopa Az

Guest Services Agent
Hampton Inn Chandler —Chandler, AZ
- Computer literacy
- Hotel
- High school diploma or GED
1d
Front Desk Agent
SpringHill Suites Chandler —Chandler, AZ
- Computer literacy
- Hotel
- High school diploma or GED
10d
Dual Guest Service Agent
Hilton Garden Inn and Home2 Suites Tempe —Tempe, AZ
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Guest Service Agent
Arizona Grand Resort & Spa —Phoenix, AZ
- From $16 an hour
- Full-time
- Computer skills
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
MCR Hotels —Chandler, AZ
- $17 - $20 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
FRONT DESK AGENT
Chandler Hilton Garden Inn Downtown —Chandler, AZ
- Hotel
- Accounting
- Computer skills
Quick Apply
2d
Front Desk Agent - Marriott
Pyramid Hotel Group —Chandler, AZ
- Overtime
- Hotel
- Communication skills
- Entry level
- Health insurance
- Paid time off
Front Desk Agent
Residence Inn by Marriott Phoenix Chandler/South —Chandler, AZ
- Weekends as needed
- Hotel
- Accounting
- Computer skills
Quick Apply
Hotel Front Desk/PBX Agent
Marriott Phoenix Resort Tempe at the Buttes —Tempe, AZ
- Full-time
- No high school diploma
- High school diploma or GED
- Computer skills
Quick Apply
Front Desk Sales Associate
Massage Envy —Chandler, AZ
- Full-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Leasing Associate
RPM Living —Casa Grande, AZ
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
Guest Relations Agent
Marriott Phoenix Resort Tempe at the Buttes —Tempe, AZ
- Full-time
- Mid-level
- Communication skills
- Resort
- Health insurance
- Paid time off
Quick Apply
Night Auditor
Residence Inn Chandler —Chandler, AZ
- Overnight shift
- Computer literacy
- Mid-level
- Residential
- Employee discount
Front Desk Supervisor - Marriott
Pyramid Hotel Group —Chandler, AZ
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
6d
Hotel Front Desk Agent
KWB, LLC (Hotel Partners) —Gilbert, AZ
- $14.50 - $15.00 an hour
- Full-time
- Hotel
- Entry level
- Health insurance
- Dental insurance
Front Desk Sales Associate
PCRK Group —Chandler, AZ
- Part-time
- Ability to stand for extended periods
- Communication skills
- Entry level
Quick Apply
NIGHT AUDIT/OVERNIGHT SECURITY
TEXAS WESTERN MANAGEMENT PARTNERS —Chandler, AZ
- Part-time
- Hotel
- Entry level
Quick Apply
Assistant Manager/Leasing Agent - 5587
Guardian Real Estate Services LLC —Phoenix, AZ
- Full-time
- OSHA
- Sales
- Computer literacy
- AD&D insurance
- Paid holidays
Quick Apply
14d
Leasing Agent
Advanced Management Group —Phoenix, AZ
- $18 an hour
- Microsoft Excel
- Microsoft Outlook
- 1 year
Quick Apply
6d
Hotel Night Audit
KWB, LLC (Hotel Partners) —Gilbert, AZ
- $15 - $16 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Health insurance
- Dental insurance

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guest service agent jobs near maricopa az

Guest Services Agent

Hampton Inn Chandler -
Chandler, AZ

Apply Now

Job Details

1 day ago

Qualifications

Computer operation
Confidential information handling
Computer literacy
Client rapport building
Client inquiry handling
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Hampton Inn Chandler

7333 W. Detroit Street

Chandler, AZ 85226

Overview:

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

guest service agent jobs in maricopa az

Guest Services Agent

Front Desk Agent

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Guest Service Agent

Front Desk Agent

FRONT DESK AGENT

Front Desk Agent - Marriott

Front Desk Agent

Hotel Front Desk/PBX Agent

Front Desk Sales Associate

Leasing Associate

Guest Relations Agent

Night Auditor

Front Desk Supervisor - Marriott

Hotel Front Desk Agent

Front Desk Sales Associate

NIGHT AUDIT/OVERNIGHT SECURITY

Assistant Manager/Leasing Agent - 5587

Leasing Agent

Hotel Night Audit

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