Top 6544 Customer experience manager Jobs in Marietta, Ga

Product Manager II
Cox Automotive —Atlanta, GA
- $89,400 - $134,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- US work authorization
- Paid jury duty
- Paid holidays
Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
MNI D Branch Manager Marietta
MCCORKLE NURSERIES INC —Marietta, GA
- $75,000 - $90,000 a year
- Full-time
- Sales
- 5 years
- High school diploma or GED
Quick Apply
Case Manager (Job #33374)
InnoSource —Georgia
- $20 an hour
- Full-time
- Remote
- Background check
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Manager
Infor —Atlanta, GA
- Full-time
- Hybrid work
- Oracle
- Analysis skills
- US work authorization
Customer Success Manager
INFORMDATA LLC —Kennesaw, GA
- $70,000 - $90,000 a year
- Overtime
- Remote
- 5 years
- Mid-level
- Office
Quick Apply
Manager Customer Services
Caterpillar —Alpharetta, GA
- $147,760 - $221,640 a year
- Full-time
- Pass drug screening
- Maintenance
- Analysis skills
- Health savings account
- Paid holidays
5d
Station Manager
DHL —Atlanta, GA
- $130,011.75 - $173,349.00 a year
- Mid-level
- US work authorization
- Communication skills
- Employee stock purchase plan
- Paid holidays
Customer Success Manager
OffPlan —Marietta, GA
- $70,000 - $85,000 a year
- Email
- Hybrid work
- Primary Care
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply
11d
General Manager, Airport Customer Experience (ATL)
American Airlines —Atlanta, GA
- 7 years
- Microsoft Excel
- Master's degree
- Health insurance
- Dental insurance
5d
Customer Experience Manager
Fencing Supply Group Acquisition LLC —Atlanta, GA
- Full-time
- 5 years
- Analysis skills
- Product management
Quick Apply
Store Manager
TJ Maxx —Kennesaw, GA
- $86,300 - $118,600 a year
- Full-time
- Merchandising
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Client Experience Manager
SAGE INTEGRATION HOLDING S LLC —Marietta, GA
- $85,000 - $100,000 a year
- Full-time
- Clean driving record
- Construction site
- 5 years
- Paid holidays
- Health insurance
Quick Apply
4d
Growth Customer Success Manager
Yoodli AI Roleplays —Atlanta, GA
- $125,000 - $150,000 a year
- Remote
- Mid-level
- 3 years
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Assistant General Manager
Atlanta Marriott NW at Galleria —Atlanta, GA
- $96,082 - $120,100 a year
- Weekends as needed
- Sales
- Mid-level
- Hotel
- Disability insurance
- Health insurance
Quick Apply
Customer Success Manager
3E —Atlanta, GA
- $74,000 - $84,000 a year
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Customer Success Manager (SMB)
Pearly —Atlanta, GA
- $70,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- 2 years
Quick Apply
Member Team Lead
Sam's Club —Marietta, GA
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
2d
Strategic Customer Success Manager
Dolby —Atlanta, GA
- $122,300 - $168,300 a year
- Full-time
- Hybrid work
- APIs
- Fair chance
- Senior level
Manager, Customer Strategy and Success
Oshi Health —Atlanta, GA
- $100,000 - $120,000 a year
- Email
- Remote
- Mid-level
- Analysis skills
- 2 years
- Paid holidays
- Health insurance
Quick Apply
10d

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Product Manager II

Cox Automotive -
Atlanta, GA

Apply Now

Job Details

Full-time
$89,400 - $134,000 a year

Benefits

Paid jury duty
Paid holidays
Military leave
Paid time off
Volunteer time off
Bereavement leave

Qualifications

Customer communication
System development product management
Requirements specification
Requirements design
Key Performance Indicators
Collaboration with product development teams
Bachelor's degree
Requirements analysis
Data-driven problem-solving
Agile software development
Cross-functional communication
Agile planning

Full Job Description

The Product Manager II supports the product development process within a defined domain, contributing to product work across the lifecycle in an AI-native environment. The role manages small or less complex product areas and helps maintain backlog quality from Feature to User Story, using AI tools to accelerate discovery, specification, and delivery of work.

Working under guidance, the Product Manager II partners with engineering, UX, and QA to translate defined problems into well-scoped, actionable work and represents customer requirements to drive feature implementation. The role builds strong customer instincts and cross-functional collaboration skills while developing fluency across both strategic product practice and sprint-level execution.

Primary Duties / Key Responsibilities

Strategy and Discovery

Supports problem and solution discovery within the domain, helping define the problem space and validate that solutions address root causes.
Partners with UX research, client solutions, and business stakeholders to gather and synthesize feedback from consumers and clients.
Partners with UX, Engineering, and QA to help create the specifications required to drive development and delivery of work.
Uses AI-augmented discovery workflows to accelerate problem analysis and synthesize research inputs into implementation-ready detail.
Engages directly with clients through conversations and demos to understand performance needs and represent the user's perspective back to the team.
Builds working knowledge of the dealer and client context to ground product decisions in real-world use.

Planning

Owns planning and prioritization at the epic level for the domain, sequencing epics against business outcomes and relative value.
Responsible for involving the right stakeholders in discovery, bringing UX, engineering, architecture, and business partners in at the right points to shape and pressure-test the work.
Makes data-driven prioritization recommendations, aggregating and analyzing large data sets to determine the right sequencing of work.
Maintains the epic-level view of the domain roadmap and communicates prioritization decisions and trade-offs to stakeholders and delivery teams.
Applies stakeholder input and sound judgment, including critical evaluation of AI-generated trade-off recommendations, to prioritize competing epics.

Development

Supports a cross-functional delivery squad as a product voice, partnering with engineering, UX, and QA to drive execution and remove blockers.
Partners with AI-enabled development teams to drive clarity where needed so they can iterate quickly.
Uses AI-augmented authoring tools to draft and refine epics and features for the domain.
Answers day-to-day product questions for the delivery team, clarifying requirements and business rules so work stays unblocked.
Reviews and accepts completed work against acceptance criteria, confirming it solves the intended problem before release.
Partners with Product Owners and engineering to support cross-team alignment and dependency awareness within the domain.
Participates in prototyping, testing, and validation of solutions alongside UX and engineering.

In-Market Performance

Helps establish structured feedback mechanisms including usage data, support signals, and direct user input so the user's voice is represented in prioritization.
Monitors in-market performance signals and surfaces findings to inform Product Life Cycle decisions.
Supports launch preparation with Product Readiness, client solutions, and marketing, contributing to release notes, training materials, and KPI tracking plans.

Functional Skills

AI-Augmented Product Practice: Uses AI systems across the product lifecycle to accelerate and improve work. Developing fluency in spec-driven authoring, effective prompting, and critical evaluation of AI output, and learning when to trust AI output and when to verify or override.
Technology and Delivery Fluency: Working knowledge of how systems fit together. Partners with engineering on delivery approach and builds understanding of technical trade-offs and how AI-assisted development changes delivery cycles.
Business Outcome Translation: Working ability to translate defined objectives into clearly scoped, actionable work that delivery teams can act on.
Cross-Functional Orchestration: Working ability to operate across UX, engineering, and QA within the domain, coordinating dependencies and keeping work moving when priorities compete.

Foundational Skills

Acts with Integrity: Acts in accordance with own values, standards, and beliefs even under pressure, and adheres to ethical and professional standards, regulations, and organizational policies.
Builds Partnerships: Builds and maintains business-focused working relationships with partners inside and outside the organization, working across boundaries to achieve shared outcomes.
Drives Innovation: Intermediate in exploring alternative ways to view and solve problems, testing promising ideas in the interest of finding a better way.
Focuses on Execution: Intermediate in establishing goals designed to deliver strong business results and working to overcome obstacles and meet them.
Strives for Excellence: Intermediate in establishing criteria and work procedures to achieve quality, productivity, and service, and accepting responsibility for outcomes.

Education, Experience and Qualifications

Bachelor's degree in a related field.
Minimum 2 years of Product Managerment experience.
Working knowledge of Agile methodology.
Experience creating, prioritizing, and refining features and user stories.
Experience working cross-functionally across engineering, UX, and business partners.
Developing skill identifying KPIs and using analytics to measure product value.
Experience working in an AI-augmented product environment, or demonstrated proficiency applying AI tools to product work.
Strong written and verbal communication skills applicable across a range of audiences.

USD 89,400.00 - 134,000.00 per year

Compensation:

Compensation includes a base salary in the range of $89,400.00 - $134,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

EOE, including disability/vets

Apply Now

Refine Your Search

customer experience manager jobs in marietta, ga

Product Manager II

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

MNI D Branch Manager Marietta

Case Manager (Job #33374)

Customer Experience Manager

Customer Success Manager

Manager Customer Services

Station Manager

Customer Success Manager

General Manager, Airport Customer Experience (ATL)

Customer Experience Manager

Store Manager

Client Experience Manager

Growth Customer Success Manager

Assistant General Manager

Customer Success Manager

Customer Success Manager (SMB)

Member Team Lead

Strategic Customer Success Manager

Manager, Customer Strategy and Success

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