Top 326 Customer relations representative Jobs in Marietta, Ga

Patient Communications Representative
Marietta Eye Clinic —Marietta, GA
- Full-time
- Customer service
- Medical office experience
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Relations Liaison
Apria Healthcare LLC —Marietta, GA
- $25 - $28 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Basic math
- Paid parental leave
- Disability insurance
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Keith Johnson - State Farm Agent —Marietta, GA
- $50,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Business Development Representative: Infrastructure - Data Centers
Roxtec Inc —Atlanta, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
- Paid holidays
- Disability insurance
Quick Apply
12d
Account Representative - State Farm Agent Team Member
Emily Beck - State Farm Agent —Chamblee, GA
- $55,000 - $80,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Health insurance
- Paid time off
Quick Apply
RN Facility Administrator
Georgia Eye Partners —Atlanta, GA
- Weekends as needed
- Nursing
- Microsoft Excel
- Surgery
- Health savings account
- AD&D insurance
Mechanic C
Rain for Rent —Kennesaw, GA
- Weekends as needed
- Mechanic experience
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
7d
Assistant Manager - Northpoint Mall
JD Sports | Finish Line —Alpharetta, GA
- $16.00 - $19.50 an hour
- 8 hour shift
- Microsoft Word
- 18 years or older
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager (03581) - 6175 Hickory Flat HWY #175
Domino's Franchise —Canton, GA
- Full-time
- 18 years or older
- Clean driving record
- Restaurant management
- Employee discount
- Flexible schedule
Quick Apply
13d
Customer Relations Representative - State Farm Agent Team Member
Andy Jabaley - State Farm Agent —Woodstock, GA
- $60,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Rick Mottern - State Farm Agent —Marietta, GA
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Glynn Lockaby - State Farm Agent —Atlanta, GA
- $60,000 - $100,000 a year
- Full-time
- Office
- Organizational skills
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Bryan Couey - State Farm Agent —Atlanta, GA
- $50,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Tyler Hood - State Farm Agent —Atlanta, GA
- $45,000 - $55,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Anthony Quillian - State Farm Agent —Woodstock, GA
- $40,000 - $60,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
BioPharma Sales Rep – Entry/Exp.
Immune Biopharma —Marietta, GA
- $83,145 - $121,680 a year
- Online Application
- No travel
- Leadership
- Communication skills
Quick Apply
Patient Account Representative
Marietta Eye Clinic —Marietta, GA
- Full-time
- Microsoft Outlook
- Surgery
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Patient Relations Representative
Northside Hospital Inc. —Atlanta, GA
- Full-time
- Spanish
- Hospital
- Mid-level
9d
Customer Relations Representative - State Farm Agent Team Member
Andy Burris - State Farm Agent —Cartersville, GA
- $30,000 - $70,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Adolphus Harper - State Farm Agent —Marietta, GA
- $40,000 - $75,000 a year
- Full-time
- Spanish
- Office
- Organizational skills
- Paid time off
- Opportunities for advancement
Quick Apply

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Patient Communications Representative

Marietta Eye Clinic -
Marietta, GA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

In-person patient registration
Patient scheduling systems
Medical documentation
Phone communication
Customer service
Call center experience
Medical office experience
Practice management software
Patient demographics
English
High school diploma or GED
Conflict management
Medical record retrieval
Managing patient records

Full Job Description

Patient Communications Representative

Job Category: Call Center

Full-Time
Marietta, GA 30060, USA

Job Details

Description

The Call Center Representative assists patients with scheduling, inquiries, or any other related items. In addition, the person in this role provides internal customer service in ensuring phone calls are managed appropriately.

Provide a remarkable Patient Experience by consistently using customer service skills to provide positive interpersonal interactions with patients over the phone and by insuring minimal error rates in working with patient
Efficiently schedule Patients at locations within Marietta Eye Clinic within departmental guidelines and expectations
Responsible for accurate new appointment scheduling, rescheduling, canceling, confirming classifications with minimal error rates as defined within departmental guidelines and expectations
Effectively route incoming calls within Marietta Eye Clinic with minimal error rates as defined within departmental guidelines and expectations
Provide accurate information regarding appointment scheduling, canceling, rescheduling, and confirming.
Follow up with Patients in a timely manner as outlined within departmental guidelines and expectations in relation to inquiries, referrals, and voicemail messages.
Monitor appointment queue and prioritize tasks in support of scheduling goals
Educate patients on secure patient portal services and policies in accurate manner.
Project a sincere, enthusiastic and courteous image at all times over the phone.
Maintain patient confidentiality at all times.
Must be able to handle team conflict in a professional manner as outlined in the company policies and procedures.
Communicates patient related problems to management within a reasonable amount of time.
Ability to handle at least 60 calls per day with speed, calmness and accuracy.
Document messages and create tasks for Triage/Technician-On-Call. (TOC), when needed.
Contact physician or technician to obtain approval for “work-in” or “schedule override” appointments as needed.
Add patient demographics and insurance information to the practice management system. Information includes but is not limited to, name, address, insurance, email, telephone numbers, primary and referring physician with minimal error rate.
Advise patient of any special instructions and directions to clinic.
Must demonstrate proficiency in using current practice management system for registration, check out, medical record request, insurance matrix utilization, chart note documentation, TOC documentation.
Maintains a clean and uncluttered appearance of the reception and front office area.
Adheres to office policies outlined in the Employee Handbook.
Responsible for reviewing emails daily and changing protocol as directed in email and other electronic communication.
Follows assigned work schedule and hours
Participates in staff development through morning huddles, staff meetings, continuing education courses, assisting other team members as needed, evaluations and constructive daily problem solving and conflict resolution.
Perform other related duties as assigned.

Qualifications for Internal Candidates

Education:

Required: High school diploma or equivalent

Experience:

Preferred: Prior call center experience. 1 year of experience in patient registration or related areas in a medical group practice and 2 years of experience in a healthcare setting.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Call center: 1 year (Required)
Healthcare: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer relations representative jobs in marietta, ga

Patient Communications Representative

Customer Relations Liaison

Customer Relations Representative - State Farm Agent Team Member

Business Development Representative: Infrastructure - Data Centers

Account Representative - State Farm Agent Team Member

RN Facility Administrator

Mechanic C

Assistant Manager - Northpoint Mall

Assistant Manager (03581) - 6175 Hickory Flat HWY #175

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

BioPharma Sales Rep – Entry/Exp.

Patient Account Representative

Patient Relations Representative

Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

I want to receive the latest job alert for customer relations representative in marietta, ga

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