Excel Imaging Solutions, LLC is the exclusive Samsung Medical Imaging distributor serving the Southeastern United States, including North & South Carolina, Georgia, Florida, and Tennessee. We provide industry-leading diagnostic radiology systems and innovative healthcare imaging solutions designed to improve workflow efficiency, enhance patient care, and support clinical excellence.
At Excel Imaging Solutions, we believe our work directly impacts patient outcomes every day. We are committed to delivering exceptional customer experiences through innovative technology, outstanding service, and a highly skilled clinical support team.
We are currently seeking a highly motivated and experienced DR Clinical Applications Specialist based in Georgia to join our growing team.
The DR Clinical Applications Specialist serves as a key contributor to the Sales, Service, and Clinical Support Teams by providing clinical and technical expertise throughout the customer lifecycle. This role is responsible for conducting product demonstrations, customer education, post-installation training, workflow optimization, troubleshooting support, and ongoing clinical application support for Samsung Digital Radiography (DR) systems.
Essential Duties & Responsibilities
· Provide comprehensive clinical and technical training on Samsung DR products to technologists, radiologists, and clinical staff at customer sites
· Conduct post-installation application training and workflow optimization sessions
· Coordinate with customer staff to ensure protocols are configured correctly and systems are operating according to manufacturer specifications
· Support customers through follow-up education and advanced application assistance
· Partner closely with the Sales Team to support territory growth and customer engagement
· Conduct professional product demonstrations and presentations for prospective customers
· Communicate system specifications, capabilities, workflow advantages, and competitive differentiators
· Assist with trade shows, conferences, marketing events, and customer workshops
· Evaluate new and existing systems to ensure peak performance and customer satisfaction
· Assist Service Engineers with troubleshooting, calibrations, upgrades, and workflow optimization
· Develop and maintain strong customer relationships through effective communication and responsiveness
· Represent Samsung Health & Medical Equipment and Excel Imaging Solutions in a highly professional manner at all times
Requirements
· Graduate of an accredited Radiologic Technology program
· ARRT (R) Certification required
· Minimum three (3) years of clinical Radiologic Technologist experience required
· Prior experience as a Clinical Applications Specialist or similar imaging industry role preferred
· Strong understanding of diagnostic radiology procedures and imaging techniques
· Thorough understanding of imaging workflow from RIS to modality to PACS
· Knowledge of networking, connectivity, and clinical workflow integration
· Exceptional presentation and public speaking skills
· Excellent interpersonal, organizational, and communication skills
· Strong customer service orientation and relationship management skills
· Proficiency with Microsoft Office Suite, WebEx, CRM systems, and web-based applications
· Ability and willingness to travel up to 70% of the time, including overnight travel
· Flexibility to accommodate customer schedules, including occasional weekends and on-call support
· Valid driver’s license with satisfactory driving record required
· Must be legally authorized to work in the United States
· Knowledge and practice of radiation safety and protection standards
· Adherence to HIPAA and all applicable regulatory requirements
· Bilingual English/Spanish skills are a plus
Benefits
· Competitive salary
· Health insurance
· Paid holidays and vacation
· Car allowance
· 401(k) retirement plan
· Professional growth and development opportunities
Application Question(s):
- Are you located in Georgia?
License/Certification:
- ARRT (R) Certification (Required)
Willingness to travel:
Work Location: On the road
