Top 245 Customer service manager Jobs in Marietta Ga

Customer Service Lead - Manufacturing
Assa Abloy (Doors and Frame Manufacturer) —Austell, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- AD&D insurance
Quick Apply
4d
Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)
Chick-fil-A Supply LLC —Atlanta, GA
- Rotating weekends
- English
- Mid-level
- Office
Flooring Retail Manager (Sales, Customer Service & Store Operations)
Premium Prestige Flooring Services LLC. —Marietta, GA
- From $900 a week
- Weekends as needed
- Spanish
- Merchandising
- English
- Paid training
- Employee discount
Quick Apply
1d
Route Service Manager - UniFirst
UniFirst —Norcross, GA
- Full-time
- Computer literacy
- DOT physical examination
- Mid-level
- Profit sharing
- Health insurance
Customer Success Manager
OffPlan —Marietta, GA
- $70,000 - $85,000 a year
- Email
- Hybrid work
- Primary Care
- Mid-level
- Office
- Health insurance
- Paid time off
Quick Apply
4d
Customer Service Supervisor
DSV —Lithia Springs, GA
- $65,000 - $75,000 a year
- Email
- Data analysis skills
- Mid-level
- Analysis skills
Client Service Manager
Bergen Logistics —Kennesaw, GA
- $21 - $23 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Customer Service Manager
All Ways Caring HomeCare —Atlanta, GA
- $21 an hour
- Full-time
- Nursing
- Mid-level
- Driver's License
- 401(k)
- Tuition reimbursement
Senior Manager, Workforce Management
InterContinental Hotels Group —Atlanta, GA
- $120,000 - $150,000 a year
- Remote
- Travel
- Senior level
- Leadership
- Health insurance
- Dental insurance
Director, Customer Care
RXO, Inc. —Marietta, GA
- Full-time
- Microsoft Outlook
- Military
- Pass drug screening
- Paid holidays
- Disability insurance
Customer Experience Leader
CADY —Alpharetta, GA
- $65,000 a year
- Full-time
- Background check
- 18 years or older
- Computer literacy
Quick Apply
Director of Success
Connecteam —Atlanta, GA
- $170,000 - $200,000 a year
- Remote
- Mentoring
- Senior level
- Leadership
- Health insurance
- 401(k)
Quick Apply
Customer Success Manager - Refreshment Services (GA, Tucker)
Five Star Food Service, Inc. —Tucker, GA
- $65,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
Client Resolution Team Manager
Truist Bank —Atlanta, GA
- $80,000 - $90,000 a year
- Full-time
- Public speaking
- English
- Mid-level
- AD&D insurance
- Paid holidays
Client Manager
Allied Universal —Atlanta, GA
- $65,000 a year
- Military
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
VP, Customer Support
Transact Campus —Alpharetta, GA
- $200,000 - $245,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- HIPAA
- Health savings account
- AD&D insurance
Quick Apply
ATL311 Team Lead -Training and Quality Assurance
City of Atlanta, GA —Atlanta, GA
- $60,000 - $69,000 a year
- Full-time
- Senior level
- Communication skills
Manager, Customer Strategy and Success
Oshi Health —Atlanta, GA
- $100,000 - $120,000 a year
- Email
- Remote
- Mid-level
- Analysis skills
- 2 years
- Paid holidays
- Health insurance
Quick Apply
2d
Work Force Planning Consultant
Visa U.S.A. Inc. —Atlanta, GA
- $90,000 - $144,500 a year
- Full-time
- Hybrid work
- Office
- Analysis skills
- Bachelor's degree
- Wellness program
- Health savings account
Ryder Assist Now Supervisor
Ryder System —Alpharetta, GA
- $65,000 a year
- Monday to Friday
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
3d

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Customer Service Lead - Manufacturing

Assa Abloy (Doors and Frame Manufacturer)
Austell, GA

Quick Apply

Job Details

Full-time
4 days ago

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Retirement plan

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
Team leadership
High school diploma or GED
Data interpretation
Leading team collaboration initiatives

Full Job Description

Are you an experienced customer service professional who has a passion for meeting and exceeding the expectations of your customers? Do you come from the door, hardware, architectural, construction, building materials or a related industry? Are you looking for a position that will afford you the opportunity to be in an environment where you have a voice and can truly see the impact of your efforts?

If you answered yes to these questions, we should talk!

ASSA ABLOY is looking for a Customer Service Lead will be based out of our Southeast Service Center or regional manufacturing facility located in Austell, Georgia

Come see who we are at: https://www.assaabloy.com/group/en/about-us

What would you do as our Customer Service Lead?

You will serve as a senior member of the Service Center team, acting as a player-coach who leads by example. You will be actively engaged in day-to-day customer service and order management while also guiding workflow, ensuring quality standards, and supporting team effectiveness. Although this role is not responsible for direct people management (which resides with the Service Center Manager), it is critical in coordinating work, driving consistency, monitoring performance metrics, and elevating the overall customer experience.

You would also:

Lead by example by actively handling customer orders, inquiries, and issue resolution with a high level of quality, accuracy, and responsiveness
Distribute and prioritize work across the team to ensure timely order processing and balanced workload
Monitor daily operations to ensure service levels, turnaround times, and customer expectations are consistently met
Ensure quality standards in order entry, communication, and issue resolution through real-time guidance and coaching
Serve as a go-to resource for team members by providing support on complex orders, technical questions, and process challenges
Review and analyze key performance metrics (order accuracy, cycle times, service levels, etc.) and identify trends or opportunities for improvement
Partner with the Service Center Manager to support operational performance and continuous improvement initiatives
Drive consistency in processes and best practices across the team to enhance productivity and customer satisfaction
Support onboarding and informal training of new and existing team members through hands-on coaching and knowledge sharing
Facilitate communication within the team to ensure alignment on priorities, escalations, and customer needs
Assist in resolving customer concerns and ensuring proactive, professional communication
Maintain compliance with company policies, safety standards, and code of conduct

The Skills and Experience you need:

High school diploma or GED required; additional education in Business or related field preferred
Minimum of 5 years of experience in customer service, order management, or a related industry
Demonstrated ability to lead through influence and example rather than formal authority
Strong problem-solving and analytical skills, with the ability to interpret and act on data
Excellent communication skills (written and verbal)
Strong attention to detail and commitment to quality
Ability to balance individual workload with team support responsibilities
Highly organized with the ability to prioritize in a fast-paced environment
Team-oriented mindset with a collaborative approach
Proficiency in Microsoft Office (Outlook, Excel, Word)
Experience with ERP systems and order processing tools preferred

Our Benefits:

We believe in creating opportunities and providing benefits that empower you to grow, thrive, and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

Competitive Salary
Paid Vacation, Sick Time, and Paid Company Holidays
Medical, Dental, Vision, 401(k), Short and Long-term Disability, Life and AD&D Insurance
Tuition Reimbursement, Learning and Career Development opportunities
Flexible Spending
Employee Assistance Program
Discount portal
Recognition, well-being, and employee experience programs designed to support and celebrate you throughout your career

We review applications regularly, so don’t wait!

We are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe, we don’t look at any applications sent by email or post.

Let’s create a safer and more open world - together!

AADG, Inc. is an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

#LI-JH1

#LI-OSA

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service manager jobs in marietta ga

Customer Service Lead - Manufacturing

Customer Service Team Manager - Restaurant Services (Shift 12:30pm-9:00pm)

Flooring Retail Manager (Sales, Customer Service & Store Operations)

Route Service Manager - UniFirst

Customer Success Manager

Customer Service Supervisor

Client Service Manager

Customer Service Manager

Senior Manager, Workforce Management

Director, Customer Care

Customer Experience Leader

Director of Success

Customer Success Manager - Refreshment Services (GA, Tucker)

Client Resolution Team Manager

Client Manager

VP, Customer Support

ATL311 Team Lead -Training and Quality Assurance

Manager, Customer Strategy and Success

Work Force Planning Consultant

Ryder Assist Now Supervisor

I want to receive the latest job alert for customer service manager in marietta ga

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