Top 53 technical support analyst Jobs in marietta ga

IT Help Desk Analyst - Atlanta, GA
RCS Professional —Marietta, GA
- $40,000 - $50,000 a year
- Full-time
- Research
- Mid-level
- Office
- Dental insurance
- Paid time off
Quick Apply
Desktop Analyst
Cognizant —Alpharetta, GA
- Weekends as needed
- Hybrid work
- Azure
- Writing skills
- Mid-level
- Paid parental leave
- Employee stock purchase plan
Technical support Analyst
Capgemini —Atlanta, GA
- $29,973 - $69,014 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- In-person
- Paid holidays
- Disability insurance
Desktop Support Analyst
CRH Healthcare, LLC —Vinings, GA
- Weekends as needed
- Computer science
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Technical Support Analyst - DOT
Cobb County Government —Marietta, GA
- $61,406.35 - $79,828.26 a year
- Full-time
- Mid-level
- 3 years
- Associate's degree
3d
Support Analyst
PowerPlan, Inc —Atlanta, GA
- Full-time
- Hybrid work
- Mid-level
- Office
- Mentoring
- Work from home
Service Desk Analyst II
Cortavo —Atlanta, GA
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
- Health insurance
Quick Apply
Help Desk / Service Desk Analyst
NovaLink Solutions LLC —Atlanta, GA
- $22 an hour
- Contract
- School experience
- Google Workspace
- Mid-level
Quick Apply
3d
Technical Support Analyst I
IPA - Innovative Product Achievements —Duluth, GA
- $21.63 - $24.04 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Office
- Windows
- Paid parental leave
- Health savings account
6d
Support Analyst - Integrations & Analytics
CrunchTime —Atlanta, GA
- $65,000 - $80,625 a year
- Full-time
- Mid-level
- SQL
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Service Desk Analyst
DIGIOFFICE —Johns Creek, GA
- $21 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Windows
- Opportunities for advancement
- Flexible schedule
Quick Apply
Help Desk / Service Desk Analyst I -4P/663
4P Consulting Inc. —Atlanta, GA
- Full-time
- Office
- Analysis skills
- Communication skills
Quick Apply
IT Support Analyst
Empower Brands —Alpharetta, GA
- Google Workspace
- Microsoft Outlook
- Mid-level
Quick Apply
Client Support Analyst Tier I
Surgical Information Systems, LLC —Alpharetta, GA
- Hybrid work
- Mid-level
- Office
- Associate's degree
- Paid holidays
- Disability insurance
Quick Apply
Business Systems Analyst
PowerPlan, Inc —Atlanta, GA
- Full-time
- Mid-level
- Office
- 3 years
- Work from home
Site Systems Analyst
JE Dunn —Atlanta, GA
- Email
- Background check
- Construction site
- Mid-level
Technical Support Analyst
RELX —Alpharetta, GA
- $44,500 - $74,100 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Help Desk Analyst 2
4P Consulting Inc. —Atlanta, GA
- Full-time
- Mid-level
- US work authorization
- Organizational skills
Quick Apply
Senior Technical L2 Analyst – Spend Management
U.S. Bank National Association —Atlanta, GA
- $124,355 - $146,300 a year
- Full-time
- Computer science
- 6 years
- Computer Science
- Paid holidays
- Disability insurance
8d
Analyst, EUC
Intercontinental Exchange Holdings, Inc. —Atlanta, GA
- Full-time
- Computer science
- Computer Science
- Inventory management

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technical support analyst jobs near marietta ga

IT Help Desk Analyst - Atlanta, GA

RCS Professional
Marietta, GA

Quick Apply

Job Details

Full-time
$40,000 - $50,000 a year

Benefits

Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

CompTIA Network+
CompTIA A+

Full Job Description

Job Description

Premier Managed IT Service Company that delivers IT products and services to small businesses nationally is looking to add an experienced, Help Desk Engineer in their Georgia office. This position will provide growth opportunities to other senior technical client-facing roles of our firm and requires a proactive, hard-working individual with a “can-do” attitude and the ability to wear multiple hats in a fast-paced environment. We are looking for the best and brightest to join our growing team.

We demand people who:

Care about our clients
Are passionate about what they do
Are team players, and willing to help other team members
Believe in doing things right the first time
Are dedicated to continual improvement
Embody positivity

Everyday Duties

Provide and maintain superior customer experience through effective ongoing communication, with clients, vendors, and our technical support staff
Respond to incoming phone calls and email help desk requests using our ticketing system
Respond to incoming calls and emails regarding information technology problems, using help desk software.
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, and configuring systems and applications
Perform basic network administration tasks, such as setting up new user accounts and granting access to network resources.
Communicate with third-party support and PC equipment vendors.
Communicate with vendors on open tickets on behalf of our clients and engineers
Identify and learn appropriate software and hardware used and supported by the organization.
Provide thorough follow-up on tickets to ensure satisfactory completion

Qualifications

Previous help desk experience (2+ years required)
Good interpersonal skills, with a focus on rapport-building, listening, and questioning skills
Highly self-motivated and directed
Ability to effectively prioritize and execute tasks
Experience with Windows desktop and server operating systems, including Windows 2016-2022 and Windows 10 - Windows 11
Experience with Mac OS X Configuration and troubleshooting
Knowledge of Microsoft Active Directory
Knowledge of computer hardware
Good understanding of the organization's goals and objectives
Experience working in a team-oriented, collaborative environment
Ability to absorb and retain information quickly
Ability to present ideas in user-friendly language
Proven analytical and problem-solving abilities
Customer service orientation
Ability to conduct research into a wide range of computing issues as required

Education Requirements: Bachelor's degree

Preferred Certification Requirements:

Network +
Microsoft certifications a plus

Required Certification Requirements:

Job Type: Full-time

Salary + Benefits:

$40,000.00 - 50,000.00 /year - based on relevant experience

Some of Our Benefits include

Paid Time Off (PTO)
Matching 401K
Subsidized individual & family health, dental, and vision insurance plans
Ongoing company-funded professional development & education allowances
Much more!

Please complete the following assessment to be considered for hire: https://www.ondemandassessment.com/link/index/JB-LF6EWZ2MR?u=1096881

#ZR

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Refine Your Search

technical support analyst jobs in marietta ga

IT Help Desk Analyst - Atlanta, GA

Desktop Analyst

Technical support Analyst

Desktop Support Analyst

Technical Support Analyst - DOT

Support Analyst

Service Desk Analyst II

Help Desk / Service Desk Analyst

Technical Support Analyst I

Support Analyst - Integrations & Analytics

Service Desk Analyst

Help Desk / Service Desk Analyst I -4P/663

IT Support Analyst

Client Support Analyst Tier I

Business Systems Analyst

Site Systems Analyst

Technical Support Analyst

Help Desk Analyst 2

Senior Technical L2 Analyst – Spend Management

Analyst, EUC

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