Top 37 Senior patient access representative Jobs in Marina Del Rey Ca

Senior Help Desk Technician
Didi Hirsch Mental Health Services —Culver City, CA
- $27.37 - $30.33 an hour
- 6 years
- Computer Science
- Computer literacy
- Loan repayment program
Quick Apply
Patient Services Specialist and Senior Patient Services Specialist - PMI
Providence —Santa Monica, CA
- $24.00 - $35.77 an hour
- Multiple hires
- Mid-level
- Continuous improvement
- Fair chance
- Paid parental leave
- Paid holidays
Sr. Patient Access Representative
Adventist Health —Los Angeles, CA
- $25.00 - $30.91 an hour
- Full-time
- Hospital
- Mid-level
- High school diploma or GED
Patient Services Specialist and Senior Patient Services Specialist - Santa Monica
Providence —Santa Monica, CA
- $24.00 - $35.77 an hour
- Multiple hires
- Mid-level
- Office
- Continuous improvement
- Paid parental leave
- Paid holidays
Senior Patient Service Rep - Fair Oaks (Pasadena)
Cedars-Sinai —Pasadena, CA
- $24.65 - $38.21 an hour
- 8 hour shift
- Mid-level
- Outpatient experience
- High school diploma or GED
5d
Senior Patient Service Rep - Nephrology
Cedars-Sinai —Los Angeles, CA
- $24.65 - $38.21 an hour
- 8 hour shift
- Mid-level
- Outpatient experience
- High school diploma or GED
3d
Admissions Coordinator (Full-time, Day Shift)
Adventist Health —Los Angeles, CA
- $48.16 - $66.05 an hour
- Full-time
- RN License
- Hospital
- Physical & Rehabilitation Medicine
Senior Financial Clearance Representative - Admitting - Full Time 8 Hour Variable Shift (Non Union)
USC —Los Angeles, CA
- $25.00 - $39.69 an hour
- 8 hour shift
- Background check
- Hospital
- English
Admitting worker SR-ED Registration-Part time-Lakewood-Evenings
University of California, Irvine —Lakewood, CA
- $24.17 - $30.08 an hour
- Part-time
- Background check
- Customer service
- Computer literacy
- Health insurance
- Retirement plan
10d
Grievances and Appeals (GAD) Coordinator
SCAN Health Plan —Lakewood, CA
- $20.14 - $29.16 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply
6d
Sr Vice President Patient Care Services and Chief Nursing Officer
Children's Hospital Los Angeles —Los Angeles, CA
- $412,880 - $681,408 a year
- Full-time
- Nursing
- Doctoral degree
- RN License
Senior Financial Clearance Representative - Admitting - Full Time 8 Hour Variable Shift (Non Union)
Keck Medical Center of USC —Glendale, CA
- $25.00 - $39.69 an hour
- 8 hour shift
- Background check
- Hospital
- English
Rehabilitation Scheduling Associate, Outpatient (Part-time, Rotating Shift)
Adventist Health —Los Angeles, CA
- $25.00 - $30.01 an hour
- Part-time
- High school diploma or GED
- Experience equivalent to degree accepted
- Outpatient
Guest Services Representative
Seen Health —Los Angeles, CA
- $19.23 - $25.00 an hour
- Full-time
- Computer literacy
- English
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
Senior Community Health Worker
Heluna Health —Sylmar, CA
- $23.00 - $28.62 an hour
- Microsoft Outlook
- Hospital
- Urgent Care
Home Health Scheduler
Circadia Health —Los Angeles, CA
- $65,000 - $80,000 a year
- Full-time
- Spanish
- Google Workspace
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Healthcare Scheduler
Prosper Services LLC —Los Angeles, CA
- $20.00 - $27.50 an hour
- Full-time
- Spanish
- Current TB test
- English
- Wellness program
- Paid holidays
Quick Apply
12d
Scheduler
Prosper Services LLC —Compton, CA
- $20.00 - $27.50 an hour
- Full-time
- Spanish
- Current TB test
- English
- Wellness program
- Paid holidays
Quick Apply
12d
Sr. Call Center Specialist (Bilingual Spanish) - Los Angeles, CA
Planned Parenthood Los Angeles —Los Angeles, CA
- $26.62 - $31.94 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- AD&D insurance
- Disability insurance
13d
Senior Field Service Representative, medical facilities (Los Angeles, CA)
Arjo —Los Angeles, CA
- $28 - $30 an hour
- Microsoft Outlook
- Hospital
- Military
- Health insurance
- Dental insurance

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Senior Help Desk Technician

Didi Hirsch Mental Health Services -
Culver City, CA

Quick Apply

Job Details

$27.37 - $30.33 an hour

Benefits

Loan repayment program

Qualifications

Computer operation
Customer communication
Laptop (troubleshooting support)
Application deployment
Incident Escalation
Driver's License
Bachelor's degree
Internal employee customer service
Productivity software support
Desktop (troubleshooting support)
Remote access software
Desktop applications
Productivity software
Desktop administration
Escalation handling
Technical Proficiency
VPN

Full Job Description

Senior Help Desk Technician (Sepulveda)

This is an on-site position based in Culver City, CA. The pay range for this position is between $27.37-$30.33 hourly.

Ask us about loan repayment programs you may qualify for by working at Didi Hirsch.

About Didi Hirsch

Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation’s first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch’s work possible.

Summary

As a Senior Help Desk Technician (internally referred to as Help Desk Technician II), you will deliver exceptional customer service while supporting staff, help desk technicians, and administrators in resolving technical issues and completing special tasks. You will document problems, resolutions, and procedures in the knowledge base to ensure consistent and efficient support. In this role, you’ll handle advanced troubleshooting, provide second-level technical assistance, and escalate complex issues to the administrator level when needed.

Primary Duties

Provide advanced troubleshooting for problem tickets escalated from level one support.
Imaging desktops and laptops.
Documents trouble calls in the Help Desk ticketing system.
Conducts Active Directory administration tasks.
Provides iPad, laptop, and remote user support.
Works with administrators on special projects and task assignments.
Travels between remote sites for support.
Provides SharePoint support.
Maintains current subject matter knowledge through continuing education and certifications.
Works with other departments on projects, training and support.
Maintains a high level of satisfaction and professionalism.
Attends and participates in routinely scheduled program, division, and Agency staff meetings.

Position Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field.
Minimum of 6 years’ experience in a helpdesk or technical support role, with at least 2 years in a senior or lead position.
In-depth knowledge of Microsoft Office 365 suite, including troubleshooting and administration.
Proficiency in imaging and re-imaging desktops and laptops, with experience in various imaging software.
Strong experience in deploying and managing software applications in a corporate environment.
Demonstrated ability to lead and resolve complex desktop escalations.
Excellent skills in supporting remote users, including familiarity with remote desktop tools and VPNs.
Exceptional communication and interpersonal skills, with an emphasis on customer service.
Ability to work independently and as part of a team, with a proactive and solution-focused approach.
Relevant certifications (e.g., Microsoft Certified, CompTIA A+) are a plus.
A proficiency in standard computer operations and common applications.
Working knowledge of current computer technology (e.g., implementing LAN/MAN/WAN, distributed computing and security.
Strong organizational and problem-solving skills.
Strong interpersonal/oral and written communications skills.
Ability to be responsive to helping others with problems – minor and major.
A commitment to team objectives and Didi Hirsch philosophies.
Ability to adapt to changing needs by acquiring new skills and knowledge.
Current California driver’s license and a driving record acceptable to the Agency’s insurance carrier.

Our Vision

A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.

Our Mission

Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.

Core Values

Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care.

Diversity & Inclusion: We value diversity of background, experience, and ideas. We celebrate differences and prioritize creating a sense of belonging.

Equity: We are dedicated to promoting health equity in our communities, and we work to dismantle disparities and discrimination within both systems of care and society.

Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients.

Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care with the goal of access to high quality, integrated healthcare for all.

Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.

#LI-AM1 #LI-Onsite

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

senior patient access representative jobs in marina del rey ca

Senior Help Desk Technician

Patient Services Specialist and Senior Patient Services Specialist - PMI

Sr. Patient Access Representative

Patient Services Specialist and Senior Patient Services Specialist - Santa Monica

Senior Patient Service Rep - Fair Oaks (Pasadena)

Senior Patient Service Rep - Nephrology

Admissions Coordinator (Full-time, Day Shift)

Senior Financial Clearance Representative - Admitting - Full Time 8 Hour Variable Shift (Non Union)

Admitting worker SR-ED Registration-Part time-Lakewood-Evenings

Grievances and Appeals (GAD) Coordinator

Sr Vice President Patient Care Services and Chief Nursing Officer

Senior Financial Clearance Representative - Admitting - Full Time 8 Hour Variable Shift (Non Union)

Rehabilitation Scheduling Associate, Outpatient (Part-time, Rotating Shift)

Guest Services Representative

Senior Community Health Worker

Home Health Scheduler

Healthcare Scheduler

Scheduler

Sr. Call Center Specialist (Bilingual Spanish) - Los Angeles, CA

Senior Field Service Representative, medical facilities (Los Angeles, CA)

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Senior Help Desk Technician (Sepulveda)

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