Top 22 Customer support representative Jobs in Marinette, Wi

Customer Service Representative
Caterpillar —Menominee, MI
- $25.10 - $37.60 an hour
- Full-time
- Pass drug screening
- Research
- High school diploma or GED
- Health savings account
- Paid holidays
7d
Trainee - Customer Service Representative (Crivitz, WI)
Robertson Ryan Insurance —Crivitz, WI
- Full-time
- Office
- Organizational skills
- Communication skills
- Opportunities for advancement
Quick Apply
Traveling Customer Service Rep
BANK FIRST —Sturgeon Bay, WI
- Microsoft Excel
- Research
- Office
- Opportunities for advancement
Quick Apply
7d
Cashier / Customer Service Representative
truenorth —Marinette, WI
- $13.50 - $17.50 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Basic math
Quick Apply
Part-Time Store Delivery Driver/ Customer Service
AUTOMOTIVE PARTS HEADQUARTERS —Menominee, MI
- Part-time
- Clean driving record
- Driver's License
- Organizational skills
- Profit sharing
- Employee assistance program
Quick Apply
Guest Service Representative II - Bookkeeping
Coborn's, Inc. —Sturgeon Bay, WI
- Part-time
- Mid-level
- Military encouraged
- Health savings account
- AD&D insurance
Quick Apply
4d
Guest Service Representative
Coborn's, Inc. —Sturgeon Bay, WI
- Part-time
- Military encouraged
- Entry level
- Health savings account
- AD&D insurance
Quick Apply
7h
Food Service Cook
truenorth —Oconto, WI
- $13.50 - $17.50 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Basic math
Quick Apply

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Customer Service Representative
Caterpillar —Menominee, MI
Manage customer interactions via telephone, email, and web-based applications. Proficiency with computer systems and data entry.
$25.10 - $37.60 an hour
7d
Building Materials Estimator / Sales
Hochstetler Metals Inc —Bonduel, WI
In this role, you will work directly with contractors, builders, and homeowners to prepare accurate material lists, generate quotes, and provide product…
$52,000 - $85,000 a year
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Bilingual Customer Service Representative (Job #33224)
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This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment…
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Customer Service Representative

Caterpillar -
Menominee, MI

Apply Now

Job Details

Full-time
$25.10 - $37.60 an hour
7 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Customer communication
Quality data entry
Customer data entry

Full Job Description

Career Area:

Supply Chain and Logistics

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About the Role:

As a Customer Service Representative, you will play a critical role in supporting customers and ensuring a positive customer experience. You will serve as a key point of contact for inquiries related to orders, shipments, products, and service concerns while working closely with internal teams to provide timely and accurate solutions.

This position requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced manufacturing environment.

What You Will Do:

Respond to customer inquiries regarding shipments, products, orders, and customer concerns.
Process order changes, cancellations, backorders, and shipping updates.
Enter and maintain customer service data within company systems.
Manage customer interactions via telephone, email, and web-based applications.
Research and resolve customer issues while ensuring a high level of customer satisfaction.
Communicate effectively with customers and internal stakeholders to provide accurate and timely information.
Track and document customer interactions and resolutions.
Support continuous improvement efforts by identifying recurring customer concerns and recommending solutions.

What You Have:

Accuracy and Attention to Detail

Demonstrated ability to complete work accurately and efficiently.
Ability to follow established procedures and maintain high-quality standards.
Strong focus on minimizing errors and ensuring data integrity.

Analytical Thinking

Ability to gather information, identify issues, and determine appropriate solutions.
Basic understanding of business systems and analytical tools.
Ability to evaluate situations and make sound decisions.

Effective Communication

Strong verbal and written communication skills.
Ability to effectively communicate with customers and team members.
Professional and customer-focused communication style.

Planning and Organizing

Ability to prioritize tasks and manage multiple responsibilities.
Strong organizational skills with the ability to meet deadlines.
Ability to adapt priorities as business needs change.

Problem Solving

Ability to identify issues, analyze root causes, and implement solutions.
Willingness to escalate concerns when appropriate.
Strong focus on delivering effective customer resolutions.

Service Excellence

Commitment to providing exceptional customer service.
Ability to understand customer needs and exceed expectations.
Focus on building positive customer relationships through responsiveness and professionalism.

Warehouse Management Knowledge

Basic understanding of warehousing, distribution, and supply chain operations.
Familiarity with inventory handling, storage practices, and distribution center functions is beneficial.
Understanding of warehouse performance measures and operational processes.

Basic Qualifications:

High school diploma or equivalent preferred.
Previous customer service, logistics, supply chain, warehouse, or manufacturing support experience is beneficial.
Proficiency with computer systems and data entry.
Ability to work independently and as part of a team.
Strong organizational and time management skills.

Top Candidates Will Also Have:

Experience supporting customers in a manufacturing, distribution, or supply chain environment.
Experience using customer service, ERP, or order management systems.
Knowledge of shipping, logistics, and warehouse operations.

Summary Pay Range:

$25.10 - $37.60

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement

These benefits also apply to part-time employees

Posting Dates:

August 5, 2026 - August 16, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

Not ready to apply? Join our Talent Community.

Apply Now

Refine Your Search

customer support representative jobs in marinette, wi

Customer Service Representative

Trainee - Customer Service Representative (Crivitz, WI)

Traveling Customer Service Rep

Cashier / Customer Service Representative

Part-Time Store Delivery Driver/ Customer Service

Guest Service Representative II - Bookkeeping

Guest Service Representative

Food Service Cook

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