We are currently accepting applications for this position as we build a pipeline of talented candidates to support our continued growth. While an immediate opening may not be available, qualified candidates will be considered for upcoming opportunities as they arise. Thank you for your interest in Wayspring!
At Wayspring, we're not just offering a job — we're offering the opportunity to make a difference. We’re looking for a Case Manager (Member Engagement Specialist) to play an essential role in supporting individuals through their recovery journey. You’ll be responsible for the initial engagement and enrollment of eligible health plan members within a treatment facility or community-based setting, helping them understand the valuable services Wayspring offers. You’ll continue to support and engage members throughout their program, ensuring they have the support and resources they need to succeed.
This is your chance to be a difference-maker! We’re looking for someone who is not just a professional, but a passionate advocate for the wellbeing of those in your community. The ideal candidate is someone with strong communication skills, experience in discharge planning, social work, peer recovery, behavioral health, or the substance use disorder space, and a genuine desire to see others succeed.
This role requires regular daytime travel to meet members onsite at facilities in and around Cedar Rapids and surrounding areas in Eastern Iowa- paid travel time and mileage reimbursement is included! Monday-Friday, 8-5pm! NO WEEKENDS!
Why Wayspring?
We are passionate about breaking barriers alongside those facing substance use disorder. Whether you’re in the field or in the corporate office – our mission is felt, and your impact is recognized. There is no inner circle, and we all have a seat at the table. Leaders are accessible and silos are avoided. We respect your craft and love to be challenged. We invest not only in our mission, but in each other. Internal promotions and cross departmental trainings are the norm – you grow, we grow. At Wayspring, we don’t just see you as an employee, we see you for who you are. a whole-person – with hobbies, pets, families, and lives outside of work. Our flexible schedule and flexible work environment options help you to create and maintain the work-life balance you need most.
Responsibilities of the Case Manager, FES
- Facilitates and secures enrollments from members in the community to participate in Wayspring’s services
- Acts quickly to assess member needs related to substance use disorder, addiction, mental illness, barriers to social determinants of health and triage accordingly
- Successfully engages members and provides them with an educational overview of Wayspring’s service offerings
- Secures verbal and written consent, and obtains appropriate paperwork for services, including consent to clinic services and release of information forms, from members to participate in Wayspring’s services
- Secures members’ first appointment with clinical services
- Provides frequent touchpoints to enrolled caseload and ability to assess individual member needs to determine the frequency of touchpoints needed ongoing
- Initiates creative strategies to facilitate member contact
- Incorporates recovery support and hard reduction themes into engagement
- Regularly reviews member profile for SDoH and clinical updates
- Maintains performance accountability around member enrollment and clinic conversion, and achieves performance targets
- Adheres to Wayspring information security and privacy requirements
Requirements & Preferred Qualifications
We’re seeking candidates with hands-on experience supporting individuals experiencing substance use challenges, addiction, or recovery needs. Relevant backgrounds may include roles such as Addiction Outreach Worker, Recovery Specialist, Peer Support Specialist, Harm Reduction Outreach Worker, Community Health Worker, Case Manager (Behavioral Health), or Engagement Specialist.
Ideal candidates have experience:
- Conducting street-based or mobile outreach and engaging individuals with substance use or behavioral health challenges
- Supporting clients through recovery services, harm reduction programs, or case management
- Working within addiction recovery, harm reduction, mental health, or community-based programs
- Building trust with individuals facing complex social, behavioral health, or addiction-related barriers
- Collaborating with nonprofits, treatment centers, public health agencies, or grassroots organizations
Our goal is to foster a workplace where everyone feels a true sense of belonging, is supported, and empowered to thrive. We actively seek different backgrounds, perspectives, and experiences—because we believe that drives better performance and innovation. We’re committed to identifying and removing barriers for the communities we serve.
Benefit Summary
Creating a great employee experience takes more than just perks—but let’s be real, those matter too. Here’s how we’re building a company where you, your family, your pets, and your passions can thrive.
- Comprehensive Medical, Dental and Vision Insurance options – including options for your pets!
- Company funded HSA + Monthly Gym Allowance
- Paid parental leave – all parents included!
- Company paid short term disability, long term disability and life insurance
- 401k with company match
- Premium Employee Assistance Program, inclusive of counseling sessions
- Pardon and Expungement Scholarship Program
- Company Contributions to Future Minded Savings (HSA and Emergency savings fund)
- Generous PTO package (accrual policy based on years of service) and an additional 10 paid company holidays
- Company 2 week paid sabbatical program!
- Provider Benefits include ASAM training and membership + $2,500 CEU annual stipend and more!
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Work Location: Hybrid remote in Cedar Rapids, IA 52411
