Top 54 Customer support Jobs in Marion Il

Member Services FT - Marion
Planet Fitness —Marion, IL
- $15 an hour
- Overnight shift
- Background check
- 18 years or older
- Computer literacy
- Health savings account
- AD&D insurance
4d
Customer Service Associate I
Dollar Tree —Marion, IL
- $15.00 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate
Walgreens —Marion, IL
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
6d
Sr. Customer Assistance Representative - Marion
Enterprise Mobility —Marion, IL
- $19.05 an hour
- Overtime
- 18 years or older
- Office
- Administrative experience
- Health insurance
- Dental insurance
Customer Service Rep
Lincare Inc. —Herrin, IL
- $15 - $20 an hour
- High school diploma or GED
- Ability to lift 50 pounds
- Medical terminology
- Health insurance
- Dental insurance
Quick Apply
Remote Licensed Health Insurance Representative – Seasonal
Teleperformance —Illinois
- $21.75 an hour
- Temporary
- Remote
- 18 years or older
- Sales
- Computer literacy
- Paid training
- Health insurance
12d
Customer Sales & Service Representative I, Front Counter
Mediacom Communications Corporation —Marion, IL
- $13 - $16 an hour
- Overtime
- High school diploma or GED
- Driver's License
- Travel
- Wellness program
- Paid holidays
Cashier / Customer Service Associate
Mach 1 Stores —Herrin, IL
- $15.00 - $15.50 an hour
- Part-time
- In person
- Ability to walk for extended periods
- 21 years or older
- Entry level
- Health insurance
- 401(k)
Quick Apply
Healthcare Customer Support Specialist – Patient Services & Care Coordination
Wlc management firm llc —Harrisburg, IL
- Full-time
- Hybrid work
- Nursing
- HIPAA
- Mid-level
Quick Apply
Sr. Customer Assistance Representative - Carbondale
Enterprise Mobility —Carbondale, IL
- $19.05 an hour
- Overtime
- 18 years or older
- Office
- Administrative experience
- Health insurance
- Dental insurance
Customer Service Representative
Circle K —Herrin, IL
- $15.00 - $15.25 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service experience
- Paid training
- Health savings account
13d
Customer Service Associate - Temporary
Walgreens —Murphysboro, IL
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
4d

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Member Services FT - Marion

Planet Fitness -
Marion, IL

Apply Now

Job Details

Full-time
$15 an hour
4 days ago

Benefits

Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Paid time off

Qualifications

Computer operation
Desktop applications
Computer skills

Full Job Description

Job Summary

The Member Services Representative (MSR) is responsible for creating a positive member experience by delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role involves greeting and engaging with members as they enter and exit the club, addressing inquiries, conducting facility tours, resolving issues, and ensuring a clean, safe, and inviting environment during AM, PM, or Overnight shifts. The representative will often work independently, including times when they may be alone, requiring self-reliance and proactive problem-solving.

Additional Job Summary

The Overnight Member Services Representative will work independently, often by themselves or alone for parts or all of their shift, to ensure the safety, security, and cleanliness of the facility while fostering a welcoming atmosphere. This role requires maintaining constant situational awareness, addressing issues promptly (contacting the management for emergencies and documenting non-emergencies in the Communication Log on Microsoft Teams), and upholding Planet Fitness standards without on-site managerial support.

Schedule

Full Time
Monday 5:00 AM to 1:00 PM
Tuesday - Friday: 6:00 AM to 2:00 PM
8-hour shift

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Greet members, prospective members, and guests, providing exceptional customer service.
Handle all front desk-related activities, including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours of the facility.
- Facilitate needed updates to members’ accounts.
- Respond to member questions and concerns in a timely and professional manner and elevate to management as needed.
Maintain the cleanliness, organization, and safety of the club.
- Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment, and gym floor.
- Stock locker rooms with proper supplies/paper products.
- Report any broken or missing amenities or equipment (toilets, faucets, showers, hair dryers, gym equipment, etc.) to management.
Follow the "Lost and Found Policy" and turn in lost member property to management immediately.
Other responsibilities as asked by management.

Benefits

FREE Black Card Membership!
Paid Time Off (PTO)
Health Insurance - First of the month following hire date
Medical & Prescription drug plans
HSA (Health Savings Account)
Dental
Vison
Life/AD&D
Voluntary Short Term Disability (STD)
Voluntary Long Term Disability (LTD), and other additional voluntary benefits!
401k plan after 3 months of service

Qualifications

Must be a minimum of 16 years of age.
Must be able to Lift, pull, push a minimum of 25lbs.
Upbeat and positive attitude.
Punctuality and reliability are a must.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Strong listener with the ability to empathize and problem solve.
Basic computer proficiency.
Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Satisfactory background check.

Overnight, Additional Qualification(s):

Must be 18 years of age or older.
Must be able to work alone and independently.

Physical Demands

Continual standing and walking during shift.
Continual talking in person or on the phone during shift.
Must be able to occasionally lift up to 50 lbs.
Will occasionally encounter toxic chemicals during shift.

How to Apply:

If you are interested in joining our team and contributing to making a difference, please submit your resume or complete our application by using the Apply Now Section or Hitting Apply. We will be reviewing applications on an ongoing basis and reaching out to the best possible candidates until the position is filled.

Thank you for your interest in joining our team!

E-Verify STATEMENT:

We are an E-Verify Company. All candidates selected to move forward and offered employment will be processed through E-Verify to ensure they are legally eligible to work in the United States. .

EOE STATEMENT:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply Now

Refine Your Search

customer support jobs in marion il

Member Services FT - Marion

Customer Service Associate I

Customer Service Associate

Sr. Customer Assistance Representative - Marion

Customer Service Rep

Remote Licensed Health Insurance Representative – Seasonal

Customer Sales & Service Representative I, Front Counter

Cashier / Customer Service Associate

Healthcare Customer Support Specialist – Patient Services & Care Coordination

Sr. Customer Assistance Representative - Carbondale

Customer Service Representative

Customer Service Associate - Temporary

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