Top 51 Technical specialist Jobs in Marion Il

Patient Risk Relations Specialist
Southern Illinois Healthcare —Carbondale, IL
- $68,827.20 - $106,683.20 a year
- Full-time
- Nursing
- RN License
- Hospital
Adjunct Faculty/Technical Support Specialist, Interdisciplinary Leadership Program AY25-26
Governors State University —University, IL
- $3,500 - $5,000 a month
- Mid-level
- 3 years
- University
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Marion, IL
- $16.06 - $24.09 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Employee assistance program
Office Support Specialist- Continuous Post (2026)
Southern Illinois University Carbondale —Carbondale, IL
- $16.75 an hour
- Part-time
- Word processing
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Brow Waxing Expert
Ulta Beauty, Inc. —Carbondale, IL
- $17.00 - $25.50 an hour
- Weekends as needed
- Cosmetology License
- High school diploma or GED
- Fair chance
- Dental insurance
- Paid time off
4d
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Concrete Protection Specialist
Carboline Global Inc. —United States
- Full-time
- Up to 50% travel
- Ability to lift 50 pounds
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast
Sartorius —United States
- $140,000 - $180,000 a year
- Full-time
- Remote
- Up to 50% travel
- Product management
- Travel
- Health savings account
- AD&D insurance
Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast
Sartorius —United States
- $140,000 - $180,000 a year
- Full-time
- Remote
- Up to 50% travel
- Product management
- Travel
- Health savings account
- AD&D insurance
Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast
Sartorius —United States
- $140,000 - $180,000 a year
- Full-time
- Remote
- Up to 50% travel
- Product management
- Travel
- Health savings account
- AD&D insurance
Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast
Sartorius —United States
- $140,000 - $180,000 a year
- Full-time
- Remote
- Up to 50% travel
- Product management
- Travel
- Health savings account
- AD&D insurance
Site QC Specialist – Hydropower
Morson Talent (Canada & USA) —United States
- $90,000 - $115,000 a year
- Full-time
- Construction site
- Bachelor of Science
- Engineering
- Health insurance
- Dental insurance
Quick Apply
9d

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Patient Risk Relations Specialist

Southern Illinois Healthcare -
Carbondale, IL

Apply Now

Job Details

Full-time
$68,827.20 - $106,683.20 a year

Qualifications

Associate's degree
Associate Degree in Nursing

Full Job Description

Current SIH employees need to apply for positions through our internal job portal. Log in to Workday to apply through the Jobs Hub.

Position Summary

Responsible for managing patient relations grievances and/or complaints. Assist in identification, evaluation, and treatment of risk events within the hospital to reduce the frequency and severity of controllable unusual events, which may result in injury to patients or financial loss to the institution within the framework of the goals, objectives, and mission of SIH.

Education

Associates Degree in Nursing required
Bachelor’s degree in Nursing preferred

Licenses and Certification

Current Illinois RN Licensure

Experience and Skills

Technical Experience: 5 years
May supervise staff intermittently in absence of Manager
Ability to manage highly complex and uniquely challenging situations, requiring extensive consideration of variables that impact multiple areas outside of the job area.
Ability to work independently with little supervision and provide general guidance, mentorship, or indirect supervision to colleagues.
Ability to de-escalate highly emotional and intense situations with patients/families, providers, and colleagues

Role Specific Responsibilities

Patient Relations (35%)

Directly responsible for specific patient complaints/grievances in the form of face-to-face patient and family contact, letters, phone calls, emails, patient satisfaction surveys, and potentially other forms of communication (e.g. provider or employee communication);
Directly responsible for Investigating concerns through collaboration with a dministration/Providers/Managers/Supervisors for timely responses to patients/families.
Facilitates grievance meetings and acts as patient liaison.
Directs patient inquiries and complaints to appropriate medical staff members and follows up to ensure satisfactory resultions.
Explains policies, procedures, and services to patients using medical or administrative knowledge.
Directly responsible for resolving the patient/family concern(s) in a formal written follow-up process within CMS guidelines.
Assists with managing billing concerns related to patient/family complaint/grievance at the guidance of the facility Risk Manager.
Directly responsible for collaborating with all levels of the organization to investigate patient lost belongings.
Initiates the re-imbursement process for replacement when warranted.
Facilitates service recovery as specific occasions arise.
Reads literature, talks with colleagues, continues education, and participates in professional organizations or conferences to keep abreast of developments in the field. Identifies and shares research, recommendations, or other information pertinent to patient/family satisfaction.

Risk (65%)

Directly responsible for reviewing/monitoring risk events in the monitors RDE (Remote Data Entry) reporting system.
Directly responsible for investigating risk concern through chart reviews and collaboration with the Medical Staff members and staff.
Directly responsible for managing communication with patients/families to ensure transparency, timeliness, and resolution.
Identifies potential risks by analyzing data, observing processes, and talking to providers and staff.
Ensures and/or facilitates adequate communication concerning key risks.
Collaborates with Quality Peer Review Coordinator when cases are identified as potential peer issues.
Responsible for timely referrals to Infection Prevention, Quality, Nursing, Ancillary Departments, Administration, and other departments as appropriate.
Reviews patient charges for any pertinent adjustments and monitors for the completion of adjustments.
Supervises office staff when manager is unavailable or otherwise engaged.
Directly responsible for new provider orientation.
Performs general employee and Nursing orientation.
Assists with external requests for explants.
Reads literature, talks with colleagues, continues education, and participates in professional organizations or conferences to keep abreast of developments in the field. Identifies and shares research, recommendations, or other information pertinent to legal liabilities, risk management or quality of care.

Compensation (Commensurate with experience):

$68827.2

$106683.2

To access our Benefits Guide/Plan Information, please click the link below:

http://www.sih.net/careers/benefits

Apply Now

Refine Your Search

technical specialist jobs in marion il

Patient Risk Relations Specialist

Adjunct Faculty/Technical Support Specialist, Interdisciplinary Leadership Program AY25-26

Seasonal, Operations Technical Specialist (Part Time)

Office Support Specialist- Continuous Post (2026)

Brow Waxing Expert

Construction Technical Specialist - Autodesk FORMA ( ACC )

Concrete Protection Specialist

Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast

Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast

Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast

Manager of Technical Sales Specialists - Cell and Gene Therapy - Remote, Northeast

Site QC Specialist – Hydropower

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