Job Descripon
Title: Care Coordinator Corporaon: CleanSlate Centers, Inc
FLSA: Non-Exempt Department: Behavioral Health
Supervisor: Care Coordinator
Lead/Care Coordinator
Supervisor/Director of
Behavioral
Health/Center
Manager
Revised: 4/2025
Overview:
Our dedicated Care Coordinator will provide support to patients by working with the treatment team
and other recovery support staff to identify any barriers the patients are experiencing, and facilitate
connections to resources, supports, and services available in the community. This position requires a
strong commitment to patient advocacy, effective communication skills, and the ability to collaborate
with a multidisciplinary team to coordinate comprehensive care plans tailored to each patient’s unique
needs.
Supervises: N/A
Qualificaons:
Bachelor’s degree in Social Work, Psychology, Public Health, or a related field; relevant experience
may be considered in lieu of degree, pending specific state requirements.
Previous experience in care coordination, case management, or a related healthcare role is
preferred.
Strong understanding of substance use disorder systems, community resources, and patient
advocacy.
Excellent communication and interpersonal skills, with the ability to establish rapport with
patients, families, and other community partners.
Ability to work independently and as part of a team, with strong organizational and timemanagement
skills.
Proficient in electronic health record (EHR) systems.
Performance Responsibilies:
Serve as the primary point of contact for paents and their families, providing guidance and
support throughout each paent’s recovery journey.
Coordinate and manage paent appointments, ensuring mely access to necessary services and
resources.
Collaborate with providers, specialists, and community organizaons to develop and implement
I have received, reviewed, and fully understand the job description for the Care Coordinator role. I
further understand that I am responsible for the satisfactory execution of the essential functions
described therein, under any and all conditions as described.
Signature Date
individualized care plans.
Monitor paent progress and adjust care plans as needed to meet evolving health needs.
Provide educaon and resources to paents and families regarding treatment opons,
healthcare services, and community supports.
Maintain accurate and up-to-date paent records in compliance with regulatory standards and
organizaonal policies.
Parcipate in interdisciplinary team meengs to discuss paent care and improve coordinaon
among treatment providers.
Ensure all interacons are handled with empathy, respect, and confidenality.
Knowledge of community resources, networking, and referral processes.
Provide care coordinaon services to paents; making referrals to appropriate community
resources to assist paents in dealing with the barriers they face in areas such as housing
stability, legal challenges, access to transportaon, physical health needs, economic stability,
community integraon and access to social support, leisure, and recreaon, etc.
Obtains appropriate releases for each referral that is completed and conducts follow-up for
referrals made.
Facilitate placement for alternave or higher level of care as agreed upon with the
interdisciplinary treatment team, maintaining contact with the placement sites to provide
connuity of care upon discharge.
Maintain individual schedule of assigned Provide crisis intervenon, as necessary.
Other dues as assigned.
Physical and Environmental Demands:
Dependent body mobility to access a standard office and medical center environment with shelves
and drawers of varying heights and weights.
Able to frequently lift and/or move up to 50 pounds.
Ability to travel regularly by land or air across region of responsibility and other locales as needed
to perform job duties.
Stamina to sit and/or stand up for hours at a time.
Vision sufficient to read a computer screen, and printed text and hand-written documents.
Manual dexterity to operate a computer keyboard daily.
Ability to speak and hear to communicate clearly in person and over the telephone and in various
forms of written communication.
Ability to prioritize multiple tasks.
Ability to document, recall, and explain detailed trainings, conversation, or events, and apply
oral/written instructions, as needed.
Ability to travel to assigned locations as needed and available for meetings at the office or
About CleanSlate:
Join us at CleanSlate Centers, where your work transcends typical healthcare by profoundly impacting lives and restoring communities. As a national leader in innovative addiction treatment, you’ll be part of a pioneering team dedicated to breaking the chains of addiction and offering renewed hope to thousands. Now more than ever, your compassion, coordination, and advocacy skills are crucial in addressing the escalating challenges of the opioid crisis and other substance use disorders. Embrace a career with purpose—where every day brings the opportunity to change lives and make a tangible difference in the communities we serve.
What You’ll Do:
As a Care Coordinator, you’ll be a key part of each patient’s recovery journey—connecting individuals to essential resources, services, and supports. You’ll work closely with a multidisciplinary team to remove barriers to care and help patients navigate both treatment and life outside the center.
Key Responsibilities:
Serve as the main point of contact for patients and families
Develop individualized care plans and collaborate with providers, recovery staff, and community partners
Coordinate appointments and referrals, and provide follow-up and advocacy
Identify barriers in areas like housing, legal support, transportation, or healthcare access
Maintain accurate documentation and follow HIPAA compliance standards
Participate in interdisciplinary team meetings and quality improvement efforts
Facilitate placements for higher levels of care when needed
Provide crisis intervention and resource education when appropriate
What We’re Looking For:
Bachelor’s degree in Social Work, Psychology, Public Health, or related field (or relevant experience per state regulations)
Previous experience in case management, care coordination, or behavioral health strongly preferred
Knowledge of community resources, SUD systems, and patient advocacy best practices
Excellent communication, interpersonal, and time-management skills
Proficiency in EHR systems and Microsoft Office
Why CleanSlate?
Monday–Friday schedule
Generous PTO, floating holiday, and paid company holidays
Medical, dental, and vision benefits + 401(k) with company match
Company-paid life and disability insurance
A mission-driven team culture built on collaboration, empathy, and growth
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