Top 77 Branch manager Jobs in Marlborough, Ma

Assistant Customer Experience Manager
Millbury National Bank - Millbury, MA —Millbury, MA
- $26 - $32 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Assistant Branch Operations Manager
Worldpac —Arlington, MA
- $50,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Wellness program
- Paid holidays
Branch Manager
REXEL —Boston, MA
- $60,000 - $85,000 a year
- Full-time
- Customer service
- Ability to walk for extended periods
- ERP systems
- Commuter assistance
- Health savings account
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Branch Manager - Home Care Agency
Multicultural Home Care —Brighton, MA
- $75,000 - $80,000 a year
- Monday to Friday
- Office
- 3 years
- Bachelor's degree
- AD&D insurance
- Paid holidays
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Assistant Branch Operations Manager
Worldpac —Roslindale, MA
- $60,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Wellness program
- Paid holidays
Branch Manager -Cambridge Harvard Square
Eastern Bank —Cambridge, MA
- $59,594 - $95,776 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
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BRANCH MANAGER
City of Worcester —Worcester, MA
- $77,558 - $101,456 a year
- Full-time
- Bilingual
- Mid-level
- Travel
Branch Manager
Bellsimons —Worcester, MA
- $85,000 - $105,000 a year
- Full-time
- Merchandising
- Mid-level
- Forklift
- Health savings account
- Paid holidays
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Branch Manager I
Beacon Bank —Wellesley, MA
- $55,588 - $102,474 a year
- Microsoft Excel
- Microsoft Outlook
- Inventory management
4d
Assistant Branch Manager
Align Credit Union —Framingham, MA
- $28 - $35 an hour
- Full-time
- Mid-level
- Office
- Recruiting
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13d
Associate Branch Manager
BrightView Landscapes —Chelmsford, MA
- $90,000 - $105,000 a year
- Full-time
- Mid-level
- Office
- Business development
- Paid holidays
- Health insurance
Branch Manager
Rollstone Bank & Trust —Harvard, MA
- $62,870 - $89,590 a year
- Full-time
- Bilingual
- Mid-level
- Office
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Branch Manager
Hanscom Federal Credit Union —Billerica, MA
- $74,186.94 - $92,733.67 a year
- Extended hours
- 5 years
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
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Branch Manager - Clinton Main St. - Clinton, MA
JPMorganChase —Clinton, MA
- $36.06 - $51.44 an hour
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Branch Manager II Worcester Grafton St Branch
Rockland Trust —Worcester, MA
- Weekends as needed
- Mid-level
- Office
- Residential
- Wellness program
- Disability insurance
Branch Manager II
Hertz —North Chelmsford, MA
- $65,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Mid-level
- Opportunities for advancement
Branch Manager
White Cap —Woburn, MA
- $87,300 - $136,000 a year
- Urgently hiring
- Spanish
- 7 years
- Oracle
- Paid parental leave
- Health insurance
2d
Branch Manager
PNC Financial Services Group —Somerville, MA
- $99,000 - $165,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Wellness program
- Health savings account
2d
Assistant Store Manager - Framingham Route 9
TD Bank —Framingham, MA
- $29.75 - $44.50 an hour
- Full-time
- Writing skills
- Basic math
- Mid-level
- Health insurance
- Paid time off
8d
Branch Manager
East West Bank —Boston, MA
- $71,000 - $140,000 a year
- Full-time
- Office
- 3 years
- High school diploma or GED
- Opportunities for advancement

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branch manager jobs near marlborough, ma

Assistant Customer Experience Manager

Millbury National Bank - Millbury, MA
Millbury, MA

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Job Details

Full-time
$26 - $32 an hour
5 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Employee discount
Flexible schedule

Qualifications

Opening bank accounts
Written communication
Customer relationship building
Team supervision
Promoting bank products
Complaint handling
Customer inquiry handling
High school diploma or GED
Cross-selling
Team development
Critical thinking

Full Job Description

The Assistant Customer Experience Manager will support the AVP/Customer Experience Officer in the daily operation of the branch by providing leadership, coaching, and operational support to the retail team. They will play an active role in delivering exceptional customer service, opening deposit accounts, promoting Bank products & services and fostering a universal banker culture through cross-training and employee development. They will also oversee Marketing & Online Services.

Retail Responsibilities

· Manage day-to-day sales & service efforts of the Branch, including frequent & active coaching of all retail staff

· Assist retail staff with day-to-day operations, ensuring appropriate bank policy and procedures are followed

· Provides excellent customer service to our internal & external customers relative to opening accounts, daily transactions, inquiries, and problem resolution

· Oversee the customer follow up program & gold and platinum program

· Cross-Train retail staff as needed

· Keep retail procedures up to date

· Follow up on customer documentation and error correction

· Support customers and resolve friction points in their experience for all access channels

· Oversee all loan CIPs and new accounts

· Maintain IOLTA program

· Fill in for CXR during breaks and absences

· Open & Maintain IRA Relationships

· New customer onboarding for new loan customers

· All other duties deemed necessary by management

Digital Banking & Marketing Responsibilities

· Provide digital banking expertise for employees and assist customers with online banking needs and troubleshooting

· Proactively seek out ways to improve the digital banking experience for employees & customers

· Oversee all online leads and open online accounts to ensure they are being completed

· Maintain procedures for online banking and digital services

· Train staff on all digital products and services

· Participate in implementing new products/services and overseeing them post launch

· Assist with debit card troubleshooting as necessary

· Assist with marketing & social media management as needed

· All other digital banking projects deemed necessary by management

EDUCATION, SKILLS & ABILITIES

· High School diploma or equivalent required

· Previous management or supervisory experience

· Minimum 2-3 years financial experience required

· Comfortable with using Microsoft Office applications (Outlook, Word, Excel)

· Ability to open more complex accounts and transactions independently

· Ability to supervise staff

· Critical thinking, decision making and problem-solving skills

· Prior customer relationship building experience

Adaptability & flexibility

Pay: $26.00 - $32.00 per hour

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Tuition reimbursement
Vision insurance

Work Location: In person

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Refine Your Search

branch manager jobs in marlborough, ma

Assistant Customer Experience Manager

Assistant Branch Operations Manager

Branch Manager

Branch Manager - Home Care Agency

Assistant Branch Operations Manager

Branch Manager -Cambridge Harvard Square

BRANCH MANAGER

Branch Manager

Branch Manager I

Assistant Branch Manager

Associate Branch Manager

Branch Manager

Branch Manager

Branch Manager - Clinton Main St. - Clinton, MA

Branch Manager II Worcester Grafton St Branch

Branch Manager II

Branch Manager

Branch Manager

Assistant Store Manager - Framingham Route 9

Branch Manager

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