Top 1483 Complaints manager Jobs in Marlborough, Ma

Human Resources Director
Norfolk County —Dedham, MA
- $90,000 - $114,246 a year
- Email
- Microsoft Excel
- Pass drug screening
- Office
- Health insurance
- Dental insurance
Quick Apply
7d
Property Manager
Confidential —Chelmsford, MA
- $60,000 - $70,000 a year
- Full-time
- Background check
- Word processing
- Mid-level
- Health savings account
- Health insurance
Quick Apply
14d
Quality Assurance Manager
Confidential —Leominster, MA
- $90,000 - $95,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Senior HR Generalist
Web Industries Inc —Marlborough, MA
- $70,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Recruiting
- Organizational skills
- Employee stock ownership plan
Restaurant Manager
Karma Asian Fusion —Burlington, MA
- $70,000 - $90,000 a year
- Full-time
- Background check
- Hospitality
- 18 years or older
- Paid training
- Health insurance
Quick Apply
LVL6 Bar and Lounge Supervisor, TD Garden
Delaware North —Boston, MA
- $20 - $22 an hour
- Part-time
- Mid-level
- Ability to lift 50 pounds
- 1 year
- Employee discount
- Flexible schedule
8d
Medical Practice Manager, Allergy West, Westford, MA
Pediatrics West —Westford, MA
- $80,000 - $95,000 a year
- Nights as needed
- Background check
- Private practice
- Research
- Health insurance
- Dental insurance
Quick Apply
Deli/Seafood- Assistant Manager
Roche Bros. Supermarkets —Medfield, MA
- $19.40 - $25.20 an hour
- Full-time
- 18 years or older
- Sales
- ServSafe
Maintenance Manager
Highline Warren —Leominster, MA
- $100,000 - $120,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Manager
Joes Newbury —Boston, MA
- Full-time
- Sales
- No high school diploma
- English
Quick Apply
Training, Quality and Operations Manager
Walker, Inc. —Needham, MA
- $72,000 - $90,000 a year
- Full-time
- Bilingual
- Background check
- LMFT
- Health savings account
- Health insurance
Quick Apply
Manager
Atlantic Fish Co —Boston, MA
- Full-time
- Sales
- No high school diploma
- English
- Dental insurance
- Paid time off
Quick Apply
Property Manager
The Community Builders —Stow, MA
- $75,000 - $81,000 a year
- Weekends as needed
- Bachelor of Science
- Mid-level
- Residential
- 403(b) matching
- Health savings account
Quick Apply
Weekend Behavioral Health Nurse
Innovive Health —Newton, MA
- $74,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- Home Health
Quick Apply
Heavy Equipment Mechanic
WD Matthews Machinery Co. —Shrewsbury, MA
- $25 - $35 an hour
- Full-time
- Mid-level
- Computer skills
- In-person
- Health savings account
- Health insurance
Quick Apply
8d
Store Manager
Caffe Nero —Concord, MA
- From $60,000 a year
- 8 hour shift
- Sales
- Merchandising
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Assistant Store Manager
Roche Bros. Supermarkets —Westwood, MA
- $64,028 - $83,225 a year
- Full-time
- ServSafe
- Merchandising
- English
Bearings Manufacturing Engineering Manager
Lutco, Inc. —Worcester, MA
- $140,000 - $160,000 a year
- Full-time
- Microsoft Access
- Ability to walk for extended periods
- 5 years
Quick Apply
10d
Acima Assistant Store Manager
Acima —Natick, MA
- $17.34 - $19.79 an hour
- Weekends as needed
- 18 years or older
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Lead Cat Scan Technologist $15K sign-on bonus and new higher rates
Boston Medical Center —Boston, MA
- Part-time
- CPR Certification
- Patient monitoring
- BLS Certification
- Health insurance
- Dental insurance

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Human Resources Director

Norfolk County
Dedham, MA

Quick Apply

Job Details

Full-time
$90,000 - $114,246 a year
7 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Employee discount
Professional development assistance
Life insurance
Retirement plan

Qualifications

Managing human resources teams
Team leadership
Bachelor's degree
General management

Full Job Description

The Human Resources (HR) Director at Norfolk County is responsible for the overall management and leadership of the HR function for the county, ensuring the effective administration and coordination of human resources services for all county departments. This position will lead the development and implementation of policies and programs related to employee recruitment, retention, performance management, compensation, benefits, and employee relations. The position reports to the County Director. The HR Director plays a key role in promoting a positive, inclusive, and productive work environment.

Essential Duties and Responsibilities:

Leadership and Management:
Provide strategic leadership for the Human Resources department, ensuring alignment with county goals and objectives.
Supervise, mentor, and evaluate HR Specialist fostering a team-oriented and collaborative work environment.
Develop and implement HR policies and procedures to ensure compliance with federal, state, and local laws and regulations.
Recruitment and Staffing:
Oversee the recruitment process for all county positions, including job postings, interviews, and selection processes.
Develop strategies for attracting a diverse pool of candidates and ensure equitable hiring practices.
Manage employee onboarding and orientation to ensure smooth integration for new hires.
Employee Relations and Compliance:
Advise department heads and managers on HR-related matters, including employee relations, conflict resolution, and performance management.
Investigate and resolve employee complaints and grievances in a fair and impartial manner.
Ensure compliance with all labor laws, regulations, and collective bargaining agreements.
Compensation and Benefits:
Administer the county’s compensation and benefits programs, ensuring competitive pay and comprehensive benefits for employees.
Oversee the management of benefits administration, including health insurance, retirement plans, and wellness programs.
Performance Management:
Oversee the performance evaluation process for all employees, ensuring fair and consistent evaluations.
Work with department heads to implement performance improvement plans as necessary.
Labor Relations:
Manage relationships with labor unions.
Facilitate with Labor Council, and County Director.
Health and Safety:
Ensure a safe and healthy work environment by overseeing workplace safety programs and compliance with OSHA and ADA regulations.
Coordinate safety training and incident reporting procedures.
Recordkeeping and Reporting:
Maintain accurate HR records, including employee files, and compliance documentation.

Qualifications:

Education and Experience:
Bachelor’s degree in human resources, Business Administration, Public Administration, or a related field; SHRM certified preferred.
A minimum of 5-7 years of HR experience, with at least 3 years in a leadership or managerial role, preferably in a municipal or government setting.
Experience in labor relations, collective bargaining, and public-sector employment law is highly desirable.
Knowledge, Skills, and Abilities:
In-depth knowledge of federal, state, and local employment laws and regulations (e.g., FMLA, ADA, EEO, etc.).
Strong understanding of public sector HR practices, including compensation, benefits, and unionized environments.
Excellent interpersonal and communication skills, with the ability to build relationships with employees at all levels of the organization.
Strong organizational and time management skills, with the ability to manage multiple priorities in a fast-paced environment.
Proficiency in HR software and Microsoft Office Suite (Excel, Word, PowerPoint, etc.) and Tyler Technologies/Munis.

Physical Requirements:

Ability to sit for extended periods, use a computer, and perform general office duties.
Occasional travel to various locations and meetings.

Benefits:

Comprehensive benefits package, including BCBS health insurance, Delta Dental, Boston Mutual Life Insurance with a 70% employer/30% employee split. Additional voluntary plans, retirement plans, and generous paid leave options.

Application Process:
Interested candidates should submit a cover letter and resume to [email protected].

Offers of employment are contingent on verification of information supplied on the Application for Employment, the results of a pre-employment physical, successfully passing a Criminal Offender Record Information (CORI) check, a pre-employment drug test, and a six (6) month probationary period.

The foregoing statements describe the general purpose and responsibilities assigned to this position and are not an exhaustive list of all responsibilities and duties that may be assigned or skills may be required.

The County of Norfolk is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $90,000.00 - $114,246.00 per year

Benefits:

Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Retirement plan
Vision insurance

Application Question(s):

Do you have 3 - 5 years of contract negotiations?
Do you have 3 - 5 years of municipal Human Resources experience?

Work Location: In person

Quick Apply

Refine Your Search

complaints manager jobs in marlborough, ma

Human Resources Director

Property Manager

Quality Assurance Manager

Senior HR Generalist

Restaurant Manager

LVL6 Bar and Lounge Supervisor, TD Garden

Medical Practice Manager, Allergy West, Westford, MA

Deli/Seafood- Assistant Manager

Maintenance Manager

Manager

Training, Quality and Operations Manager

Manager

Property Manager

Weekend Behavioral Health Nurse

Heavy Equipment Mechanic

Store Manager

Assistant Store Manager

Bearings Manufacturing Engineering Manager

Acima Assistant Store Manager

Lead Cat Scan Technologist $15K sign-on bonus and new higher rates

I want to receive the latest job alert for complaints manager in marlborough, ma

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