Top 126 Hotel front desk Jobs in Marlborough, Ma

Guest Service Agent
Hilton Garden Inn Marlborough —Marlborough, MA
- $16.50 - $18.00 an hour
- Part-time
- Accounting
- Communication skills
- Entry level
- Paid time off
- Employee discount
Quick Apply
Front Desk Associates
True North Hotel Group Inc —Marlborough, MA
- $17 an hour
- Full-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
Quick Apply
4d
Night Audit
Hampton Inn Marlborough —Marlborough, MA
- $20 an hour
- Weekends as needed
- Clean driving record
- High school
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent, Part-Time | Courtyard, Boston Natick
Courtyard by Marriott, Boston Natick —Natick, MA
- $17 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Front Office Supervisor
True North Hotel Group Inc —Marlborough, MA
- $19 - $21 an hour
- Full-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Hotel Front Office Supervisor
Hampton Marlborough —Marlborough, MA
- $20.25 an hour
- Weekends as needed
- Clean driving record
- High school
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Front Office Associate
Concord's Colonial Inn —Concord, MA
- $18 - $22 an hour
- Part-time
- No experience needed
- Hotel
- Computer skills
- Free parking
- Dental insurance
Quick Apply
Front Desk Agent
Hampton Inn Boston-Natick —Natick, MA
- $17.75 an hour
- Weekends as needed
- High school diploma or GED
- Computer skills
- Communication skills
- Free parking
- Health insurance
Quick Apply
8d
Front Desk Supervisor
DoubleTree by Hilton Hotel Boston - Westborough —Westborough, MA
- $22 an hour
- Weekends as needed
- Microsoft Excel
- Mid-level
- Hotel
- Paid holidays
- Health insurance
Quick Apply
14d
Night Audit-1
Embassy Suites Boston Marlborough —Marlborough, MA
- $20 - $21 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- 401(k) matching
Quick Apply
7d
Guest Service Agent - Hilton Boston Park Plaza
Hilton —Boston, MA
- $30 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
13d
Front Desk Supervisor
Hyatt Regency Boston/Cambridge —Cambridge, MA
- $37.29 an hour
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Guest Services Agent
Four Seasons —Boston, MA
- $32.45 an hour
- Weekends as needed
- Hotel
- Military encouraged
- Entry level
- Health insurance
- Dental insurance
Front Desk Supervisor
Courtyard Boston Downtown/North Station —Boston, MA
- $33.98 an hour
- Basic math
- Mid-level
- Hotel
Quick Apply
4d
Guest Communication/Reservations Specialist
Four Seasons —Boston, MA
- $30.90 an hour
- Weekends as needed
- Hotel
- Military encouraged
- Entry level
- Health insurance
- Dental insurance
Night Audit-2
Embassy Suites Boston Marlborough —Marlborough, MA
- $20 - $21 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- 401(k) matching
Quick Apply
14d
Open Positions at The Residence Inn Worcester
The Residence Inn by Marriott - Worcester —Worcester, MA
- Multiple hires
- Residential
- Hotel
- Front desk
Front Desk Supervisor
Element Hotels —Lexington, MA
- From $21 an hour
- Full-time
- Mid-level
- Hotel
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
13h
Front Office Manager
Holiday Inn Boston - Dedham Hotel & Conference Center —Dedham, MA
- $65,000 - $70,000 a year
- Weekends as needed
- Microsoft Outlook
- Basic math
- Hotel
- Disability insurance
- Health insurance
Quick Apply
5d
Night Auditor - Renaissance Boston Patriot Place Hotel
Colwen Management Inc —Foxborough, MA
- $19.50 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
5d

I want to receive the latest job alert for hotel front desk in marlborough, ma

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hotel front desk jobs near marlborough, ma

Guest Service Agent

Hilton Garden Inn Marlborough -
Marlborough, MA

Quick Apply

Job Details

Part-time | Full-time
$16.50 - $18.00 an hour

Benefits

Paid time off
Employee discount

Qualifications

Phone communication

Full Job Description

Hilton Garden Inn Marlborough - Must have weekend availability

Job Summary
Join our dynamic hospitality team as a Guest Service Agent, where your enthusiasm and dedication will create memorable experiences for our guests. In this vital role, you will serve as the welcoming face of our hotel, providing exceptional customer service, managing guest inquiries, and ensuring smooth check-in and check-out processes. Your positive attitude and attention to detail will help foster a warm, inviting environment that keeps guests coming back. This paid position offers an exciting opportunity to develop your hospitality management skills while delivering top-tier guest relations.

Responsibilities

Greet guests warmly upon arrival, providing a friendly and professional first impression.
Manage guest check-in and check-out procedures efficiently using hotel management software.
Handle guest inquiries, requests, and complaints with patience and problem-solving skills to ensure satisfaction.
Operate multi-line phone systems with excellent phone etiquette, directing calls accurately and courteously.
Assist with reservations, room assignments, and billing processes to streamline guest experiences.
Maintain accurate records of guest interactions, reservations, and special requests for quality assurance.
Support night audit activities by reconciling accounts and preparing reports to ensure financial accuracy overnight.
Collaborate with housekeeping and maintenance teams to address guest needs promptly and effectively.
Promote hotel amenities and local attractions to enhance guest stay experiences.

Requirements

Proven experience in hotel management or front desk operations within the hospitality industry.
Strong customer service skills with a passion for creating positive guest experiences.
Multilingual or bilingual abilities are highly desirable to serve diverse clientele effectively.
Knowledge of hotel management systems and multi-line phone systems is preferred.
Experience with night audit procedures or resort operations is a plus.
Excellent communication skills, including phone etiquette and professional demeanor.
Ability to handle high-pressure situations with tact and professionalism.
Previous hotel experience involving guest services, hospitality management, or resort operations is advantageous. Join us in delivering exceptional hospitality that leaves lasting impressions! We’re committed to fostering a vibrant work environment where your enthusiasm makes a difference every day.

Pay: $16.50 - $18.00 per hour

Benefits:

Employee discount
Paid time off

Application Question(s):

Are you able to maintain a flexible & rotating schedule with Fridays, Saturdays & Sundays? What type of schedule are you looking for?
What does “BrightHearted Guest Service” mean to you in a hotel environment? Tell us about a time you turned around a negative guest/customer experience. What did you do, and what was the outcome?

This role requires standing for long periods, constant guest interaction, and handling both positive and challenging situations. What interests you specifically about working at the front desk of a hotel versus other types of customer service roles?

Work Location: In person

Quick Apply

Refine Your Search

hotel front desk jobs in marlborough, ma

Guest Service Agent

Front Desk Associates

Night Audit

Front Desk Agent, Part-Time | Courtyard, Boston Natick

Front Office Supervisor

Hotel Front Office Supervisor

Front Office Associate

Front Desk Agent

Front Desk Supervisor

Night Audit-1

Guest Service Agent - Hilton Boston Park Plaza

Front Desk Supervisor

Guest Services Agent

Front Desk Supervisor

Guest Communication/Reservations Specialist

Night Audit-2

Open Positions at The Residence Inn Worcester

Front Desk Supervisor

Front Office Manager

Night Auditor - Renaissance Boston Patriot Place Hotel

I want to receive the latest job alert for hotel front desk in marlborough, ma

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected