Top 84 Guest service agent Jobs in Marlborough Ma

Front Desk Agent
Holiday Inn Express and Suites —Hudson, MA
- From $16.50 an hour
- Part-time
- Writing skills
- Hotel
- Math
- Health insurance
- Dental insurance
Quick Apply
Full Time Front Desk Agent
Homewood Suites by Hilton Boston-Billerica —Billerica, MA
- From $18 an hour
- Full-time
- English
- Hotel
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
10d
Front Desk Agent | Hilton Garden Inn, Marlborough
CSM Lodging Services Incorporated —Marlborough, MA
- $16.50 - $18.00 an hour
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
Part time Guest Service Associate- Cannabis
Green Meadows Farms —Marlborough, MA
- $17 - $20 an hour
- Part-time
- Research
- Cash register
- Ability to lift 50 pounds
Quick Apply
Night Audit-1
Embassy Suites Boston Marlborough —Marlborough, MA
- $20 - $21 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- 401(k) matching
Quick Apply
12d
Night Audit-2
Embassy Suites Boston Marlborough —Marlborough, MA
- $20 - $21 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- 401(k) matching
Quick Apply
Guest Services Agent
Four Seasons —Boston, MA
- $32.45 an hour
- Weekends as needed
- Hotel
- Military encouraged
- Entry level
- Health insurance
- Dental insurance
Guest Service Ambassador
The Newbury Boston —Boston, MA
- $28.22 - $33.20 an hour
- Full-time
- Hotel
- High school diploma or GED
- Computer skills
12d
Front Desk Agent
Sage Hospitality —Boston, MA
- $33.00 - $33.50 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
- Commuter assistance
- Health insurance
2d
Guest Services Supv
Hilton Boston Back Bay —Boston, MA
- $34.20 an hour
- Full-time
- Merchandising
- Mid-level
- Hotel
Front Desk Agent, Part-Time | Courtyard, Boston Natick
Courtyard by Marriott, Boston Natick —Natick, MA
- $17 - $19 an hour
- Part-time
- Hotel
- High school diploma or GED
- Communication skills
Quick Apply
GUEST SERVICES AGENT (FULL TIME)
Flik Hospitality Group —Babson Park, MA
- $25 an hour
- Urgently hiring
- Background check
- Hotel
- Accounting
- Commuter assistance
- Disability insurance
Quick Apply
2d
Guest Service Agent
The Whitney Hotel —Boston, MA
- From $25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
1d
Guest Service Agent
Wyndham Boston Beacon Hill —Boston, MA
- $25 - $27 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
- Health insurance
- Paid time off
Quick Apply
5d
GUEST SERVICES AGENT (PART TIME)
Flik Hospitality Group —Ashland, MA
- $18 an hour
- Part-time
- Background check
- Hotel
- Accounting
- Commuter assistance
- Disability insurance
Quick Apply
Front Desk Agent Worcester, MA
Claremont Companies LLC —Worcester, MA
- $17.50 an hour
- Weekends as needed
- Ability to walk for extended periods
- English
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
8d
Guest Service Agent
Kimpton Hotels & Restaurants —Cambridge, MA
- $24 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Front Desk Clerk
Lixi Hospitality —Lexington, MA
- From $18 an hour
- Part-time
- Organizational skills
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Hampton Inn & Suites Worcester - Front Desk Agent
Aimbridge Hospitality —Worcester, MA
- $17.50 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
2d
RI Burlington- Front Desk Agent
The Residence Inn by Marriot - Boston Burlington —Burlington, MA
- Full-time
- Hotel
- Organizational skills
- Communication skills

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guest service agent jobs near marlborough ma

Front Desk Agent

Holiday Inn Express and Suites
Hudson, MA

Quick Apply

Job Details

Part-time
From $16.50 an hour

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
Employee discount
Life insurance

Qualifications

Computer operation
Customer communication
Writing skills
Filing
Math
Attention to detail
Front desk
Cross-functional collaboration
Hotel experience
Quality data entry
Customer data entry

Full Job Description

Part time 4pm to 9pm tuesday and thursday

Jamsan Hotel Management is seeking a positive, service-oriented, energetic and self-motivated Front Desk Agent to join our team at the Holiday Inn Exress & Suites Hudson. The Front Desk Agents are responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest's stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the hotel and local area.

Responsibilities and Duties

Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments.* Empathetically listen to guest inquiries and provide appropriate responses* Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.)* Block rooms in the computer and follow through on designated requirements* Pre-register designated guests and prepare key packets* Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery)* Maintain confidentiality of all guests and hotel information* Employ attention to detail in order to ensure security of guest room access.* Maintain guest history files on all guests* Accommodate room changes expediently* Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction* Issue safe deposit boxes to guests and ensure security of key* Monitor, send and distribute guest faxes* Generate, print and distribute daily and weekly reports* Resolve discrepancies on the room status report with Housekeeping* Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.

Qualifications and Skills

Job Requirements * Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone* Ability to accurately and efficiently input information into computer systems* Ability to work cohesively with co-workers both within and outside of your department* Ability to compute accurate mathematical calculations* Ability to think clearly, quickly and make concise decisions* Ability to prioritize, organize and follow up* Ability to work well under pressure, dealing with many arrivals and departures within a short period of time*Previous customer service experience* Previous hotel front desk experience is strongly preferred* Previous cashiering experience is preferred* Fluency in a foreign language is preferred* Previous guest relations training is preferred.

Pay: From $16.50 per hour

Benefits:

Dental insurance
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Vision insurance

Experience:

Hotel Experience: 1 year (Preferred)
Front Desk: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in marlborough ma

Front Desk Agent

Full Time Front Desk Agent

Front Desk Agent | Hilton Garden Inn, Marlborough

Part time Guest Service Associate- Cannabis

Night Audit-1

Night Audit-2

Guest Services Agent

Guest Service Ambassador

Front Desk Agent

Guest Services Supv

Front Desk Agent, Part-Time | Courtyard, Boston Natick

GUEST SERVICES AGENT (FULL TIME)

Guest Service Agent

Guest Service Agent

GUEST SERVICES AGENT (PART TIME)

Front Desk Agent Worcester, MA

Guest Service Agent

Front Desk Clerk

Hampton Inn & Suites Worcester - Front Desk Agent

RI Burlington- Front Desk Agent

I want to receive the latest job alert for guest service agent in marlborough ma

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