Top 2201 Member services representative Jobs in Marlborough Ma

Member Services Representative
St. Mary's Credit Union —Marlborough, MA
- $19 - $24 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Basic math
Quick Apply
Administrative Assistant III-Field
TJX Companies —Marlborough, MA
- $26.35 - $36.25 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Mid-level
- Health savings account
- Paid holidays
Regional Clinical Director, Worcester, MA
Key Program, Inc. —Worcester, MA
- $85,000 - $90,000 a year
- Full-time
- Bilingual
- Residential
- Master's degree
- Continuing education credits
- Paid holidays
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Promotional Sales Represenatative
Pinnacle Enterprises, Inc. —Framingham, MA
- $35,000 - $65,000 a year
- Full-time
- Marketing
- High school diploma or GED
- In-person
- Paid training
- Employee discount
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Outside Sales Representative - Trade Division (MetroWest)
Pella Windows & Doors of Boston —Natick, MA
- $60,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Sales
- Customer service
- Paid training
- Mileage reimbursement
Quick Apply
Hygienist
Chestnut Dental —Needham, MA
- $48 - $66 an hour
- Weekends as needed
- Dental office
- BLS Certification
- HIPAA
- Health savings account
- Paid holidays
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Home Health Speech Language Pathologist
BAYADA Home Health Care —Marlborough, MA
- $62 - $72 per point
- Part-time
- Mid-level
- Home Health
- Geriatrics
- Paid holidays
- Health insurance
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Travel ICU RN
Fusion Medical Staffing —Marlborough, MA
- $2,320 - $2,468 a week
- Full-time
- Nursing
- RN License
- Computer literacy
- Disability insurance
- Health insurance
Director of Sales and Marketing
Artis Senior Living of Lexington —Lexington, MA
- $85,000 a year
- Weekends as needed
- Marketing
- 3 years
- Travel
- Paid holidays
- Health insurance
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Personal Trainer (Evenings & Weekends)
GREATER LOWELL FAMILY YMCA —Lowell, MA
- $24 - $28 an hour
- Part-time
- CPR Certification
- Mid-level
- Ability to lift 50 pounds
- Continuing education credits
- 403(b)
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Travel ICU RN
Fusion Medical Staffing —Boston, MA
- $2,205 - $2,346 a week
- Full-time
- Nursing
- RN License
- Computer literacy
- Disability insurance
- Health insurance
Sales Professional
Smart Cellular USA —Framingham, MA
- $60,000 - $100,000 a year
- Full-time
- Travel
- Communication skills
- Entry level
- Opportunities for advancement
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14d
Licensed HVAC Mechanic - (*Join our team and earn a $5,000 Sign-On Bonus*)
UG2 LLC —Burlington, MA
- $50 - $53 an hour
- Weekends as needed
- Customer service
- Computer literacy
- System design
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Front Desk Office Lead
North Shore Pain Management —Cambridge, MA
- $24 - $28 an hour
- Full-time
- Bilingual
- Background check
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Sales Representative (GWL)
Hilton Grand Vacations —Fitchburg, MA
- $120,000 a year
- Night shift
- Computer literacy
- Pass drug screening
- High school diploma or GED
- Health insurance
- Dental insurance
Retail Display Installer – Technology
2020 Companies, Inc. —Boston, MA
- $19 an hour
- Part-time
- Background check
- 18 years or older
- Schematics
- Paid training
- Mileage reimbursement
Quick Apply
Parts Advisor - Autobody/Collision Center
Asbury —Holliston, MA
- $18 - $25 an hour
- Full-time
- Microsoft Outlook
- Dealership
- Military
- Paid training
- Paid parental leave
Quick Apply
Member Service Representative, Littleton, MA, Part-time, Onsite
First Technology Federal Credit Union —Littleton, MA
- $21.50 an hour
- Email
- Bilingual
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Technician
National Seating & Mobility, Inc. —Franklin, MA
- $21 an hour
- 8 hour shift
- Customer service
- High school diploma or GED
- Assembly
- Paid holidays
- Health insurance
Quick Apply
Facilties technician
Common Wealth Kitchen —Dorchester, MA
- $21.77 - $29.99 an hour
- Full-time
- ServSafe
- English
- Residential
- Health insurance
- 401(k)
Quick Apply

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member services representative jobs near marlborough ma

Member Services Representative

St. Mary's Credit Union -
Marlborough, MA

Quick Apply

Job Details

Full-time
$19 - $24 an hour

Qualifications

Computer operation
Handling large sums of money
Computer literacy
Basic math
High school diploma or GED
Desktop applications
Video conferences (communication methods)

Full Job Description

St. Mary's Credit Union is currently hiring a full-time Member Service Rep position at our West Main Streer branch. No prior banking experience required! Come start a new career with us!

If you are looking to join a great place to work that is growing, progressive, offers development opportunities, has an awesome team, and outstanding benefits, we want to hear from you!

Job Summary

The Member Service Representative (MSR) is the first point of contact for credit union members. The MSR focuses on delivering exceptional member service while promoting and cross-selling financial products and services in conformance with established credit union policies and procedures. The MSR contributes to the to the branch performance goals by meeting or exceeding individually assigned sales and service goals.

Essential Job Functions

Engage with members and represent the credit union in a courteous and professional manner providing prompt, efficient, and accurate service to ensure the highest level of customer satisfaction
Contribute to a positive work environment and SMCU image by maintaining courteous, respectful and effective interactions, teamwork, and communications with co-workers and members to enhance positive behaviors and employee satisfaction
Recognize opportunities to engage in product cross selling aimed at deepening the member relationship
Actively listen and assess member needs to provide targeted product solutions
Handle and resolve difficult and challenging member issues by utilizing conflict management skills
Provide effective member service by answering member inquiries, investigating, and resolving errors.
Leverage and utilize software programs to open and maintain a wide variety of credit accounts, services, and perform account maintenance
Develop and maintain strong relationships with members to foster loyalty and trust while providing financial guidance
Adhere to federal and state compliance regulations as well as corporate policies and procedures for transaction processing
Process teller related requests for cash, check deposits, withdrawals, monetary instrument sales, loan payments, credit card payments, issuing debit cards, account transfers, and account maintenance
Originate, process, and close on consumer loan applications while following established lending procedures
Actively contribute to branch performance goals and work to meet or exceed individually assigned sales and service goals by opening new accounts/services, performing account maintenance, and product sales
Foster teamwork environment and provide superior member service by actively listening to member feedback
Actively engage in business referrals to affiliated credit union partners
Gather data and process various reports, formulate routine letters, and provide member outreach as needed
Assist with ordering, verifying, and distributing cash shipments as needed
Assist with daily branch balancing of ATM’s, cash boxes, and electronic dispenser units
Assist with routine audit functions of teller cash boxes, cash dispensers, ATM’s, negotiable items, cameras, alarms, debit card stock, and other security items as needed
Assist with opening and closing the branch by following established security protocols
Adhere to credit union security policies, including verifying customer identification and recognizing potentially fraudulent activity
Report suspicious transactions or fraudulent activity
Adhere to and keep current with policies/procedures and compliance standards
Prioritize continued education and learning by completing assigned coursework for product knowledge and regulatory compliance

Other Duties

Attend staff, departmental, and other required meetings and trainings
Travel to client or prospect locations, conferences, or other professional development and networking events
Travel and work at other branch locations as needed
Provide service to our membership communities by actively volunteering time to local, civic, and charitable organizations
Other duties as assigned

Qualifications, Experience, and Education

High School diploma equivalent plus specialized coursework in retail services
One year of previous experience as a teller or in a customer service role
Solid, basic, mathematical skills for counting cash
Effective organizational and communication skills and attention to detail
Ability to utilize various types of office equipment including computer terminals and software
Possess Comm of Massachusetts Notary Public certification or willingness to obtain

Computer and Equipment Skills

Foundational computer skills, including Microsoft Office Suite and the Internet. Ability to navigate at a basic level within web-based applications
Use of Outlook email and calendaring
Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint, Access and/or other web-based applications (preferred)
May produce complex documents (spreadsheets)
Perform analysis and maintain databases
Use of online teleconferencing software (e.g., Zoom or Teams)

Competencies

The competencies of adaptability, accountability, improvement and innovation, collaboration, communication, job knowledge, customer (internal and external) service, organizational awareness, and self-development are the knowledge, skills and abilities required for the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Usual office working conditions with absence of most disagreeable conditions and with occasional exposure to noise.

Physical Demands

While performing the duties of this position, the individual is required to use hands, handle and feel objects, tools or controls; reach with hands and arms; talk and hear. The individual frequently is required to stand, walk and sit. The individual is occasionally required to stoop, kneel, crouch or lift to fifteen pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

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Refine Your Search

member services representative jobs in marlborough ma

Member Services Representative

Administrative Assistant III-Field

Regional Clinical Director, Worcester, MA

Promotional Sales Represenatative

Outside Sales Representative - Trade Division (MetroWest)

Hygienist

Home Health Speech Language Pathologist

Travel ICU RN

Director of Sales and Marketing

Personal Trainer (Evenings & Weekends)

Travel ICU RN

Sales Professional

Licensed HVAC Mechanic - (Join our team and earn a $5,000 Sign-On Bonus)

Front Desk Office Lead

Sales Representative (GWL)

Retail Display Installer – Technology

Parts Advisor - Autobody/Collision Center

Member Service Representative, Littleton, MA, Part-time, Onsite

Technician

Facilties technician

I want to receive the latest job alert for member services representative in marlborough ma

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