Top 34 Customer service representative Jobs in Marshall Mn

Customer Operations Specialist
Schwan's Company —Marshall, MN
- $55,000 - $65,000 a year
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
Quick Apply
Customer Service Associate I
Dollar Tree —Marshall, MN
- $11.50 - $12.00 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Collections Manager 1
U.S. Bank National Association —Marshall, MN
- $55,760 - $65,600 a year
- Full-time
- 5 years
- Research
- Mid-level
- Paid holidays
- Disability insurance
Customer Service Associate I
Family Dollar —Marshall, MN
- $11.50 - $12.00 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Insurance Service Agent - Ukrainian & Russian Speaker
International Insurance Group, Inc. —United States
- $38,000 - $47,000 a year
- Full-time
- Remote
- Background check
- English
- Microsoft Office
- Paid training
- Paid holidays
Quick Apply
3d

Related jobs to explore

Based on your search for customer service representative

Manufactured Housing Sales Representative
Cavco Industries —Montevideo, MN
Valid driver’s license with a clean driving record. Engage prospective customers through in-person meetings, phone calls, and virtual consultations to assess…
$65,000 - $150,000 a year
Quick Apply
Field Sales Representative | Automotive & Claims
Solera —Minnesota
Bachelor’s degree in business, marketing, or a related field preferred. 2+ years of experience in field sales, preferably within a relevant industry.
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Bilingual Customer Service Representative
IQventures —Dublin, OH
Minimum 6 months of customer service experience (call center preferred). At *IQVentures*, we’re looking for passionate *Bilingual Customer Service…
From $17 an hour
Quick Apply
Home Lending Account Specialist I Bilingual English and Spanish Required
JPMorganChase —Columbus, OH
As a Home Lending Account Specialist within the Chase brand, you will be responsible for providing exceptional service by managing incoming calls from customers…
5d

Show more jobs in cities nearby

I want to receive the latest job alert for customer service representative in marshall mn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near marshall mn

Customer Service Representative jobs in Marshall, MN

Health Insurance Agent jobs in Houston, Tx

Insurance Agent jobs in Indiana

Leasing Agent jobs in West Palm Beach, Fl

Patent Agent jobs in New Jersey

Insurance Agent jobs in Kenosha, Wi

Insurance Agent jobs in Frederick, Md

Entry Level Insurance jobs in Austin, Tx

Insurance Agent jobs in Salem, Or

Collection Manager jobs in Lexington, Ky

Social Work Case Manager jobs in Chicago, Il

Collection Manager jobs in Cambridge, Ma

Collection Manager jobs in Pittsboro, Nc

Creative Project Manager jobs in Remote

Project Manager Part Time jobs in Minneapolis, Mn

Security Manager Director jobs in Las Vegas, Nv

Collection Manager jobs in Maryland

Customer Service Representative jobs in Racine, Wi

Customer Service Representative jobs in Alabama

Customer Service Representative jobs in Nashville, Tn

Customer Operations Specialist

Schwan's Company -
Marshall, MN

Quick Apply

Job Details

$55,000 - $65,000 a year

Benefits

Health insurance

Qualifications

Customer communication

Full Job Description

At CJ Schwan's, we don't just make food — we help create moments that matter. From kids devouring pizza after soccer practice, to students laughing over dumplings in a cafeteria, to families enjoying pie during the holidays, our team members play an important role in bringing those everyday moments to life. Our portfolio includes iconic pizzas, global flavors, and timeless desserts from brands like Red Baron®, bibigo®, Tony's®, Big Daddy's®, Freschetta®, Pagoda®, Edwards® and Mrs. Smith's®. Enjoyed in homes, schools, restaurants and just about everywhere people shop and eat, our products reflect a commitment to quality, innovation, and the power of food to bring people together.

We are hiring an Customer Operations Specialist in our Marshall, MN office. This position is responsible for providing superior order management results for both internal and external customers. The primary responsibilities include working with external customers and/or buyers to process and manages orders and to ensure timely and complete shipment. This job troubleshoots and resolves issues related to orders and deliveries, work with customers and field personnel to ensure quality service and also work towards improvement of the flow of product to our customers.

What You Will Do:

Manages customer sales orders to ensure timely accurate and complete shipments, follow Schwan's order policies, and accurate billing. This includes closely monitoring and correcting all order edits and incompletions.
Manages service issues on a regular basis. Must quickly identify the source of the problem, gather and analyze information related to the issue, and devise a solution that best meets both Schwan's Food Service and the customer's needs.
Manages OSD (overage, shortage damage) claims. Research problem and follow up with customer on resolution. Creation of credit and debit memos accordingly to provide account resolution.
Research and advise resolution to customer deductions for pricing, detention charges, lumper fees, bad pallets, etc.
Consults with internal departments: IT, Supply Chain, Pricing, Transportation and Sales to effectively resolve customer issues and to ensure that customer shipments are processed in a cost effective manner while meeting customer needs.
Analyzes inventory reports against customer demand to determine if customer shipments will be complete. Implements the best course of action to ensure customer satisfaction. Communicates any shortages with next availability, as well as, offer substitution to mitigate shortages to customers and sales in a proactive manner.
Advises management and Supply Chain of any ongoing inventory and/or delivery problems. Submits options to resolve current problems and eliminate future occurrences; and implements process improvement actions that enhance service and reduce costs.
Analyzes customer ordering patterns for cost savings and efficiencies. Identifies opportunities to improve service levels and savings to external customers.
Collaborates with customers on Cash in Advance payments, inventory availability, excess inventory resolution, and completion of requested forms.
Identifies and implements opportunities for process and system improvements to decrease overall costs, increase department productivity, and improve customer service.
Manage all documentation to be compliant with KSOX.
Responsible for team coverage.
Responsible to conduct yourself and ensure your subordinates (if applicable) conduct themselves in a manner consistent with company mission values code of ethics policies and other standards of conduct.

What We Look For:

Education: Bachelor's Degree preferred in related discipline such as Business, Communication or Supply Chain.
Years of Related Experience: 3-5 years related experience
Knowledge/Skills/Abilities: General business knowledge required. Knowledge of Consumer Packaged Goods and Supply Chain preferred; solid PC skills including Microsoft Office Suite (Excel, Word, Outlook); knowledge of SAP is beneficial; strong interpersonal skills including relationship building, teamwork, conflict resolution and customer service; effective verbal and written communication skills; experienced judgment and decision making ability; detail oriented; results oriented; and solid organizational skills

What We Offer:

The base salary range for this position is $55,000 - $65,000 annually with eligibility for a 5% annual incentive bonus, which is based on organizational performance. The range reflects factors such as experience, skills, education, certifications, and location, and starting salary may fall anywhere within the stated range.

Beyond base salary, we offer a competitive Total Rewards package designed to support your overall well-being, including comprehensive health benefits, time off programs, and retirement and financial offerings.

CJ Schwan's and its subsidiaries are Equal Opportunity Employers. All qualified applicants will be considered without regard to race, color, religion, gender, age, disability, veteran status, national origin, or any other protected characteristic. We provide reasonable accommodations for individuals with disabilities or sincerely held religious beliefs. For accommodation requests or assistance with the application, please email [email protected].

#T2

Requirements: .

Quick Apply

Refine Your Search

customer service representative jobs in marshall mn

Customer Operations Specialist

Customer Service Associate I

Collections Manager 1

Customer Service Associate I

Insurance Service Agent - Ukrainian & Russian Speaker

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for customer service representative in marshall mn

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected