Top 27 Call center representative Jobs in Marshfield, Mo

Centralized Scheduling Representative (Call Center)
Burrell Behavioral Health —Springfield, MO
- Full-time
- Clean driving record
- Computer literacy
- HIPAA
- Mileage reimbursement
- Health insurance
Quick Apply
Client Support Specialist
Parmele Disability Advocates —Springfield, MO
- $15 an hour
- Full-time
- Hybrid work
- Administrative experience
- Organizational skills
- Communication skills
- Paid training
- Health insurance
Quick Apply
Customer Care Agent
Salon Service Group —Springfield, MO
- From $15.50 an hour
- Part-time
- Microsoft Outlook
- High school diploma or GED
- Ability to sit for extended periods
- Health savings account
- AD&D insurance
Quick Apply
Technical Support Representative
DIGITAL MONITORING PRODUCTS —Springfield, MO
- Full-time
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
SQL Technical Support Representative: Financial Crimes Solutions
Jack Henry —Springfield, MO
- $59,750 - $80,000 a year
- Full-time
- Remote
- Research
- SQL
- Bachelor's degree
Technical Support Representative III: CRM Synapsys
Jack Henry —Springfield, MO
- Full-time
- Remote
- Mid-level
- Windows
- SQL
4d
Technical Support Representative III: CRM Synapsys
Jack Henry & Associates —Springfield, MO
- Full-time
- Hybrid work
- Mid-level
- Windows
- SQL
4d
Parts Sales Representative-Phone Room
Rush Enterprises —Springfield, MO
- $40,000 - $42,000 a year
- Full-time
- Research
- Mid-level
- High school diploma or GED
- 401(k)
- Opportunities for advancement
Quick Apply
4d
Remote Home Health Sales Agent
Slate Professional Resources, Inc. —United States
- $21 an hour
- Full-time
- Remote
- Mid-level
- Home Health
- Communication skills
- Health insurance
- Dental insurance
Quick Apply

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Centralized Scheduling Representative (Call Center)

Burrell Behavioral Health -
Springfield, MO

Quick Apply

Job Details

Full-time

Benefits

Mileage reimbursement
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
Employee discount
Opportunities for advancement

Qualifications

Customer communication
High school diploma or GED
Driver's License
Typing

Full Job Description

Job Description:

Job Title: Centralized Scheduling Representative
Location: Springfield, Missouri
Department: Centralized Scheduling
Employment Type: Full-time

Job Summary:

Are you passionate about helping others and creating positive experiences with every interaction? Join our compassionate, collaborative team as a Centralized Scheduling Representative and play a vital role in connecting individuals with the care and services they need. This is an excellent opportunity to make a meaningful difference, develop valuable healthcare and customer service skills, work in a fast-paced and engaging environment, collaborate with dedicated professionals, and be part of an organization committed to improving lives. We are seeking a dependable, customer-focused professional with strong communication skills, attention to detail, and the ability to multitask effectively.

As a Centralized Scheduling Representative, you will serve as the first point of contact for clients seeking services. In this role, you will answer incoming calls, assess client needs, schedule appointments, verify insurance eligibility, and provide exceptional customer service. The ideal candidate is organized, professional, and enjoys helping others while managing multiple responsibilities in a busy call center environment.

This position offers…

Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
Mileage Reimbursement – Company paid for work functions requiring travel
Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities:

Provide exceptional customer service by serving as the first point of contact for clients seeking assistance and scheduling services
Schedule initial appointments for Outpatient and Psychiatric Services while ensuring accurate and efficient calendar management
Assess client needs, including crisis-related situations, and route calls appropriately to ensure timely support
Answer incoming calls and connect clients with the appropriate staff, department, or resource
Verify insurance eligibility and referral information using designated software systems and online tools
Maintain accurate client records, activity logs, reports, and tracking systems
Send appointment reminders, letters, and other correspondence to support client engagement and attendance
Protect client privacy by adhering to HIPAA requirements and confidentiality standards
Support department operations by completing additional duties as assigned

Education, Experience, and/or Credential Qualifications:

High school diploma or GED required
Previous customer service experience preferred
Strong oral, written, and interpersonal communication skills
Excellent typing and computer proficiency
Ability to work independently with minimal day-to-day supervision while effectively managing new assignments

Additional Qualifications:

Must possess a strong customer service orientation
Ability to effectively multitask in a fast-paced call center environment while contributing as a team player
Flexibility to support multiple locations as needed
Reliable transportation required
Current driver's license, acceptable driving record, and current auto insurance required
Successful completion of background checks, including criminal record, driving record, abuse/neglect screening, and fingerprint check

Physical Requirements

Perform sedentary work involving exerting up to 10 pounds of force occasionally and a negligible amount of force frequently
Sit for extended periods throughout the workday with occasional walking and standing
Perform repetitive hand, finger, and arm movements for typing, data entry, and written communication
Use computers and other office equipment for prolonged periods

Keywords: Centralized Scheduling Representative, Customer Service Representative, Call Center, Appointment Scheduling, Healthcare Administration, Medical Scheduling, Client Services, Insurance Verification, Administrative Support, Patient Scheduling

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

Quick Apply

Refine Your Search

call center representative jobs in marshfield, mo

Centralized Scheduling Representative (Call Center)

Client Support Specialist

Customer Care Agent

Technical Support Representative

SQL Technical Support Representative: Financial Crimes Solutions

Technical Support Representative III: CRM Synapsys

Technical Support Representative III: CRM Synapsys

Parts Sales Representative-Phone Room

Remote Home Health Sales Agent

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