Top 1 Data entry clerk Jobs in Marshfield, Wi

Order Entry Specialist and Office Support
Marshfield Furniture —Marshfield, WI
- Full-time
- ERP systems
- Office
- US work authorization
- Health insurance
- Dental insurance
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Order Entry Specialist and Office Support

Marshfield Furniture -
Marshfield, WI

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Referral program

Qualifications

Google Sheets
Phone communication
Presentations for conferences or internal meetings
Customer support
Office phone management
Quality data entry
Customer data entry

Full Job Description

Job Summary

As an Order Entry Specialist you will be part of our Customer Service Team with a primary duty of receiving and entering order into Profit Key ERP system. You will also serve as the first point of contact for any customer questions or issues with our products or service. Assist and act as a liaison, providing product/service information, promoting new products, generating sales by check with past customers, answer questions, and resolve problems with customer accounts. The Office Support part of this role will involve supporting other office staff as needed in various departments and roles. High confidence in Excel and Google Sheets is required.

Primary responsibilities

Customer order entry into Profit Key ERP system for processing.
Enter information into Excel or Google spreadsheets or other programs/databases.
Excellent written and verbal customer service skills.
Work within Excel and Google Sheets creating and working with formulas.
Identify and assess customers’ needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Providing administrative support where needed in multiple departments.
Manage incoming phone calls.
Ability to adapt to change of processes, procedures, and program use.
Other duties as assigned.

Requirements and skills

Looking for an energetic individual willing and able to take on multiple tasks and report to various members of management.
Proven customer support experience.
Ability to adapt to change and diversified tasks.
Excellent computer entry skills in Excel, ERP systems, or similar programs.
Strong phone contact handling skills and active listening
Excellent written communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively.

Hours: M-F 8am-4:30pm

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Referral program
Vision insurance

Ability to Commute:

Marshfield, WI 54449 (Required)

Work Location: In person

Quick Apply

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data entry clerk jobs in marshfield, wi

Order Entry Specialist and Office Support

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