Top 1 Night auditor Jobs in Marshville Nc

Night Auditor
Sleep Inn —Matthews, NC
- $12 - $13 an hour
- Part-time
- Hotel
- In-person
- Communication skills
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. Previous experience in a hotel or hospitality setting, preferably as a front desk agent or night auditor. O Reconcile guest accounts and credit card charges.
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Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The night shift also assures the guest a stay that is…
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Night Auditor

Sleep Inn -
Matthews, NC

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Job Details

Part-time | Full-time
$12 - $13 an hour

Qualifications

Phone communication
Public safety procedures
Hotel emergency procedures
Property management systems (PMS)
Telephone systems
Multi-line phone systems
Hospitality online booking platforms
Hotel safety procedures
Office phone management

Full Job Description

Job Overview

Join our dynamic hospitality team as a Night Auditor, where you will play a vital role in ensuring seamless overnight operations at our hotel. This energetic position involves balancing administrative tasks with delivering exceptional guest services during the night shift. As a Night Auditor, you will be the first point of contact for late-night arrivals and early morning departures, providing a welcoming atmosphere while maintaining the highest standards of accuracy and professionalism. Your proactive approach and hospitality expertise will help uphold our commitment to guest satisfaction and operational excellence.

Duties

Perform nightly financial audits by reconciling daily transactions, including room charges, payments, and reservations using property management systems such as OPERA or similar platforms.
Manage front desk operations during overnight hours, including check-ins, check-outs, and handling guest inquiries with friendly professionalism.
Respond promptly to guest requests and resolve issues efficiently to ensure a positive guest experience.
Maintain accurate records of all transactions, incident reports, and shift logs to ensure smooth handovers and compliance with hotel policies.
Monitor security cameras and conduct safety checks around the property to uphold hotel security protocols.
Assist with administrative tasks such as preparing reports, updating reservation details, and managing multi-line phone systems with excellent phone etiquette.
Collaborate with housekeeping and maintenance teams to address guest needs and facility concerns promptly.

Requirements

Proven experience in hospitality management or hotel front desk operations, preferably with resort or hotel experience.
Strong knowledge of hospitality reservation systems like OPERA or other property management software (PMS).
Exceptional customer service skills with a focus on problem-solving and guest relations.
Ability to communicate effectively in multiple languages; bilingual or multilingual skills are highly desirable.
Familiarity with hotel emergency procedures and safety protocols to handle unforeseen incidents confidently.
Excellent phone communication skills, including managing multi-line phone systems with professionalism and courtesy.
Prior experience working night shifts in a hospitality environment is preferred.
Demonstrated ability to work independently while maintaining attention to detail in a fast-paced setting.

Join us as a Night Auditor and be part of a vibrant team dedicated to delivering memorable guest experiences around the clock!

Pay: $12.00 - $13.00 per hour

Work Location: In person

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Night Auditor

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