Top 67 Guest service agent Jobs in Martinez, Ca

Front Desk Receptionist
Four Seasons —San Francisco, CA
- $36.66 an hour
- Weekends as needed
- Bilingual
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
4d
Guest Services Agent
WINDSOR CAPITAL GROUP —Walnut Creek, CA
- Hotel
- High school diploma or GED
- Typing
Quick Apply
Guest Services Representatives
Omni Hotels & Resorts —San Francisco, CA
- $35.09 an hour
- Full-time
- English
- Hotel
- Math
Quick Apply
Front Desk Agent
AccorHotel —San Francisco, CA
- $36.50 an hour
- Full-time
- US work authorization
- Entry level
Quick Apply
Holiday Inn Express Walnut Creek - Front Desk Agent
Aimbridge Hospitality —Walnut Creek, CA
- $18.58 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- Free parking
- AD&D insurance
Front Desk Agent/Concierge
Inn at the Presidio —San Francisco, CA
- $31.75 an hour
- Part-time
- Entry level
- Resort
Quick Apply
10d
Front Desk Agent - Doubletree by Hilton Berkeley Marina
DoubleTree Berkeley Marina California —Berkeley, CA
- $22.19 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
7d
Front Desk Agent - Full Time
Sage Hospitality —San Francisco, CA
- From $33.29 an hour
- Full-time
- No experience needed
- English
- Hotel
- 401(k) matching
- Referral program
Front Desk Agent
Kimpton Alton Hotel —San Francisco, CA
- $36.06 - $37.50 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Holiday Inn Express Walnut Creek - Front Desk Lead
Aimbridge Hospitality —Walnut Creek, CA
- $18.58 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Free parking
- AD&D insurance
12d
Front Desk Agent
Radiate Hotels —Berkeley, CA
- $21 - $24 an hour
- Weekends as needed
- Hotel
- Conflict management
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
13d
Front Desk Agent
Hotel Zoe 425 N Point St San Francisco, CA 94133, USA —San Francisco, CA
- $31.21 an hour
- Weekends as needed
- Background check
- Microsoft Outlook
- Hotel
- AD&D insurance
- Paid holidays
Quick Apply
Guest Experience Agent (ON CALL) - InterContinental Mark Hopkins
InterContinental —San Francisco, CA
- $37.50 an hour
- Night shift
- Sales
- Computer literacy
- Basic math
Front Desk Attendant - On-Call
Olympic Club —San Francisco, CA
- $30.01 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- Hotel
Quick Apply
Sales Associate (Part-Time)
Massage Envy —Concord, CA
- $18 an hour
- Part-time
- Computer literacy
- Clinic
- Data entry
- Paid training
- Health insurance
Quick Apply
4d
Front Desk Supervisor
Marriott San Ramon —San Ramon, CA
- $23.50 - $25.50 an hour
- Full-time
- Ability to walk for extended periods
- Writing skills
- Basic math
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent at Executive Inn & Suites / Best Western Plus Bayside Hotel
Executive Inn & Suites —Oakland, CA
- $18.85 - $25.14 an hour
- Part-time
- Background check
- Hotel
- Entry level
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent
Hyatt House San Ramon —San Ramon, CA
- $20 an hour
- Full-time
- Residential
- Hotel
- Organizational skills
20h
Experience Ambassador (Front Desk Agent)
Sentral —San Francisco, CA
- $28 - $29 an hour
- 8 hour shift
- Residential
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Front Desk Agent | Homewood Suites | Oakland, CA
PM Hospitality Strategies, Inc. —Oakland, CA
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply

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guest service agent jobs near martinez, ca

Front Desk Receptionist

Four Seasons -
San Francisco, CA

Apply Now

Job Details

Full-time
$36.66 an hour
4 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Parental leave
Vision insurance
Pet insurance

Qualifications

Client rapport building
Customer engagement

Full Job Description

Job ID: REQ10386771

Four Seasons San Francisco

Location: San Francisco, California, United States of America

widget: Full time

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A modern oasis in the city's most exciting location. At the epicentre of San Francisco stands the city’s iconic hotel, where business ideas emerge, loved ones connect and life’s most important celebrations happen. When you’re not shopping at Union Square, enjoying the city’s diverse culinary scene or exploring one of the Bay Area’s top attractions, unwind in our newly renovated guest rooms, designed to represent the natural beauty of San Francisco’s fog, redwood trees and ocean.

Four Seasons Hotel San Francisco

Four Seasons Hotel San Francisco overlooks Yerba Buena Gardens and is located just steps away from the City's Financial District, Union Square shopping, the Moscone Convention Center, the Museum of Modern Art, and the Contemporary Jewish Museum, amid the city's finest cultural and dining venues.

We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right.

The Opportunity:

Front Desk Receptionist

Who We Look For:
The Front Desk Receptionist is a central part of the Front Office Team whose main objective is to ensure our guests have a smooth arrival and departure experience. As the first and last impression of the Hotel, this high profile department carries a special responsibility. The Front Office is also the natural place where guests direct comments, questions, suggests and concerns.

Responsibilities:
This list is not all –inclusive and should only be used as an overview of all actual responsibility.

Welcome and register hotel guests, explaining the accommodations and establishing credit or method of payment. Agents will also check out guest, prepare and explain the bill.
Respond to a wide variety of guest requests by accurately assessing the guest needs and requests. Adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ standards.
Check in guest in an efficient and friendly manner, using the guest’s name whenever possible. Assure that guest is assigned to the proper room type and the correct rate is charged. Arrange for luggage to be delivered to guest room and issue correct keys to the guest.
Check out guest at end of stay. Ascertain guest satisfaction, collects keys, post late charges and present bill to guest. Settle bill accurately through credit card or cash transaction.
Maintain a balanced bank assigned by the hotel. Make change, cash checks and exchange foreign currency. Reconcile all transactions at the close of each shift.
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolving customer complaints; assisting customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc
Respond to all guest requests in an accurate and timely manner. Interaction with guest will be in person, electronic mail, and/or by phone.
Utilize a variety of computer systems to check guests in and out, run daily reports and select and block rooms for arriving guests.
Accept reservations, changes and cancellations in the absence of Reservations Department Staff.
Ability to answer guest calls and direct the guest appropriately in the absence of a Communication Operator.

Minimum Qualifications:

Previous luxury hotel front desk experience preferred.
Must have excellent customer service and guest contact skills.
Ideal candidates will be outgoing and enjoy helping others.
Candidates with a degree in hospitality, or similar, are preferred.
Ability to quickly and positively establish rapport is required.
Above average communication skills - both written and oral - are required.
Current Four Seasons employees, bilingual candidates and those with prior experience in a luxury hotel/environment will receive priority consideration.
You must possess the ability to work in a high volume operation.
You must also be able to multi-task and complete tasks by established deadlines.
You must be able to work a flexible schedule (Must be able to work overnight shifts, holidays, and/or weekends)

Four Seasons offers an award-winning work environment and an excellent benefits package which includes:

Hourly Rate $36.66
Generous medical, dental & vision insurance plans
401k Retirement plan
8 weeks of New Parental Leave Pay
Fur Baby/Pet Insurance
Inclusive and diverse employee engagement & recognition events all year-round.
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
Paid holidays, vacation & sick days
Laundered Employee Uniform

If you are interested in applying for this position, please click on the APPLY button, attach your resume and cover letter in Word and/or PDF format.

To learn more about Four Seasons Hotel San Francisco: http://www.fourseasons.com/sanfrancisco/.

To apply, please complete the questionnaire and attach your Resume/CV. If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact our People + Culture Office at [email protected].

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website: EEOC is The Law.

We look forward to receiving your application!

Apply Now

Refine Your Search

guest service agent jobs in martinez, ca

Front Desk Receptionist

Guest Services Agent

Guest Services Representatives

Front Desk Agent

Holiday Inn Express Walnut Creek - Front Desk Agent

Front Desk Agent/Concierge

Front Desk Agent - Doubletree by Hilton Berkeley Marina

Front Desk Agent - Full Time

Front Desk Agent

Holiday Inn Express Walnut Creek - Front Desk Lead

Front Desk Agent

Front Desk Agent

Guest Experience Agent (ON CALL) - InterContinental Mark Hopkins

Front Desk Attendant - On-Call

Sales Associate (Part-Time)

Front Desk Supervisor

Front Desk Agent at Executive Inn & Suites / Best Western Plus Bayside Hotel

Guest Service Agent

Experience Ambassador (Front Desk Agent)

Front Desk Agent | Homewood Suites | Oakland, CA

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