Top 1 Admissions concierge Jobs in Maryland

Admissions Coordinator, Specialty Admissions
Sheppard Pratt —Towson, MD
- $46,790.02 - $70,634.93 a year
- Weekends as needed
- Customer service
- Mid-level
- Driver's License
- 403(b) matching
- Mileage reimbursement
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Admissions Coordinator, Specialty Admissions

Sheppard Pratt -
Towson, MD

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Job Details

$46,790.02 - $70,634.93 a year

Benefits

403(b) matching
Mileage reimbursement
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
403(b)

Qualifications

Customer communication
Patient assessment
Triage
Driver's License
Bachelor's degree

Full Job Description

What to expect.

Is responsible for the management of inquiries from referrers, potential patients, and their families seeking access to care.
Participates with program leadership team in the approval of admissions and coordinates the details of the entire admissions process.
Maintains electronic files to facilitate program communication and to provide input to other departments.
Work requires flexibility in schedule to be on-call for admissions, take referral calls on weekends as needed, and rotate weekend coverage with other Admissions Coordinators.
Responsible for helping to cross-cover other Specialty Admissions programs which include but are not limited to: The Retreat, Comprehensive Outpatient Psychiatric Evaluation Service, LifeLaunch, Center for Eating Disorders, Trauma Disorders Unit, and outpatient services for The Center for OCD and Anxiety.
Responsible for other tasks and responsibilities as assigned for Specialty Admissions.

What you'll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer

A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
Comprehensive medical, dental and vision benefits for benefit eligible positions
403b retirement match
Generous paid-time-off for benefit eligible positions
Complimentary Employee Assistance Program (EAP)
Generous mileage reimbursement program

The salary range for this position is $45,427.20 minimum to $68,577.60 maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.

What we need from you.

- Clinical expertise in admissions intake, assessment, and/or concierge customer service. Acquired through 2-3 years of relevant experience.
  - Experience with behavioral healthcare is strongly preferred.
- Bachelor’s degree in psychology, counseling, social work, or a related field.
- A current Maryland Driver’s license at time of appointment.
- Interpersonal skills sufficient to represent programs professionally. Requires ability to effectively interact with patients, family members, and referrers in addition to representing the hospital to outsiders.
- Analytic ability to assess and triage patients for admission.
- High level of organization and attention to detail to help ensure a smooth admissions process.

WHY SHEPPARD PRATT?

At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life’s challenges. Join us and be a part of a mission that changes lives!

#LI-SM1

Experience

Preferred

2 - 3 years: Customer service with exceptional people skills.

Education

Preferred

Bachelors or better in Psychology or related field

Behaviors

Required

Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required

Work-Life Balance: Inspired to perform well by having ample time to pursue work and interests outside of work
Goal Completion: Inspired to perform well by the completion of tasks
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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