Top 23 Inside sales supervisor Jobs in Maryland

Inside Sales Training Supervisor
Long Home Products —Savage, MD
- $53,000 - $57,000 a year
- Classroom
- Writing skills
- Mid-level
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8d
Inside Sales Manager
TalentSphere —Hyattsville, MD
- $120,000 - $140,000 a year
- Email
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid time off
- 401(k) matching
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Branch Manager
Airgas —Frederick, MD
- $70,000 - $80,000 a year
- Full-time
- 5 years
- Merchandising
- Mid-level
- Paid jury duty
- Commuter assistance
5h
Inside Sales Associate Manager
Hayes Handpiece Franchises, Inc. —Maryland
- $90,000 - $135,000 a year
- Full-time
- Remote
- Marketing
- Public speaking
- Mid-level
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Sr Sales Training Manager, Bioproduction (remote)
Thermo Fisher Scientific —Maryland
- $130,000 - $173,000 a year
- Full-time
- Remote
- Microsoft Excel
- 5 years
- Analysis skills
- Commuter assistance
- Paid parental leave
4d
Senior Manager, Inside Sales
Cambium —Baltimore, MD
- $160,000 a year
- Full-time
- Hybrid work
- Office
- Travel
- Fair chance
- Health insurance
- Dental insurance
Quick Apply
8d
Sr. Manager, National Account Agency Operations (INSURANCE EXP. REQUIRED) (FLORIDA)
GEICO —Bethesda, MD
- $108,650 - $169,125 a year
- Full-time
- Remote
- 3 years
- Bachelor's degree
- Travel
8d
Territory Sales Manager (REMOTE: Portland, OR)
GEICO —Bethesda, MD
- $104,550 - $161,950 a year
- Full-time
- 5 years
- Mid-level
- Driver's License
8d
Senior Sales Manager
Emco Elevator Company —Capitol Heights, MD
- $150,000 - $180,000 a year
- Full-time
- Management
- Customer service
- 5 years
- Health insurance
- Dental insurance
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Inside Sales Manager
LUMINULTRA TECHNOLOGIES —Linthicum Heights, MD
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Research
- Travel
- Mentoring
- Paid holidays
- Disability insurance
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Director of Sales /General Manager
Flow Control Group —Frederick, MD
- $150,000 - $180,000 a year
- Full-time
- 7 years
- Inventory management
- Engineering
- Paid holidays
- Health insurance
Quick Apply
Catering Sales Manager
Inn at the Colonnade, a DoubleTree by Hilton Hotel —Baltimore, MD
- $42,000 - $45,000 a year
- Full-time
- Background check
- 5 years
- Hotel
- Paid time off
- Employee discount
Quick Apply
Floating Assistant Branch Manager
Airgas —Halethorpe, MD
- $27 - $30 an hour
- Full-time
- Customer service
- Merchandising
- Mid-level
- Paid jury duty
- Commuter assistance

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Based on your search for inside sales supervisor jobs.

Inside Sales Training Supervisor
Long Home Products —Savage, MD
Working closely with Contact Center leadership, the Training Supervisor identifies performance gaps, implements continuous improvement initiatives, and ensures…
$53,000 - $57,000 a year
Quick Apply
8d
Inside Sales Manager
TalentSphere —Hyattsville, MD
The Inside Sales Manager is responsible for supporting customer satisfaction, driving revenue growth, and collaborating closely with internal and external…
$120,000 - $140,000 a year
Quick Apply

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Inside Sales Training Supervisor

Long Home Products -
Savage, MD

Quick Apply

Job Details

$53,000 - $57,000 a year
8 days ago

Qualifications

Employee onboarding
Objection handling (sales technique)
Knowledge management
Role-playing teaching method
Team member evaluation
Data analysis reporting
Managing teams in a customer support role
Standard Operating Procedures (SOPs) implementation
Technical documentation
Operational management
Writing skills
E-learning (training delivery method)
AI tools proficiency
Performance feedback (performance evaluation method)
Mid-level
User training (technical support)
Quality improvement leadership
Communication platforms
Quality control audit
Disciplinary action management
Team development
Salesforce Cloud
Quality assurance audits
Analysis skills
Customer service training (staff training program)
Presentation skills
Corporate training program coordination
Decision making
Content development
Sales coaching

Full Job Description

About Company:

Company Overview:

At Long Home, we believe in delivering excellence to our customers and investing in the growth of our employees. Established with a commitment to quality craftsmanship and superior customer service, we have become a trusted name in the home improvement industry. Specializing in premium windows, doors, roofing, siding, and bathroom remodeling, we strive to enhance the beauty, comfort, and value of every home we serve.

Our mission is to provide homeowners with high-quality products and unmatched customer experience. We achieve this through innovative solutions, dedicated team members, and a culture that fosters collaboration, integrity, and professional growth.

As a rapidly growing company, Long Home offers employees the opportunity to work in a dynamic and supportive environment. We are passionate about creating pathways for career advancement while maintaining a strong sense of purpose and community. When you join our team, you become part of a company that values your contributions and invests in your success.

Discover your potential and make a lasting impact with Long Home — where your skills, ideas, and dedication drive our shared success.

About the Role:

The Inside Sales Training Supervisor is responsible for leading the training, coaching, and development of Contact Center employees to ensure consistent performance, exceptional customer experience, and achievement of business objectives. This role oversees new hire onboarding, ongoing education, quality assurance coaching, and the development of training programs, scripts, and standard operating procedures. Working closely with Contact Center leadership, the Training Supervisor identifies performance gaps, implements continuous improvement initiatives, and ensures agents are equipped with the knowledge, skills, and tools necessary to maximize appointment setting, customer engagement, and overall operational success.

Base Pay: 53k - 57k plus amazing bonus potential

Responsibilities:

Lead new hire onboarding, classroom training, system training, and certification to ensure quality of service provided aligns with Long Home values.
Assist in coaching, developing and motivating agents to provide “world class” customer service and meet all KPIs.
Facilitate role-playing, objection handling, and sales skill development sessions.
Train teams on new products, processes, systems, Salesforce updates, and AI initiatives.
Work with Pulse Center management to oversee the day-to-day operations of the Pulse Center.
Ensure team compliance of use of appropriate contact tracking technologies.
Conduct call reviews, side-by-side coaching, and quality assurance coaching sessions.
Monitor individual and team results through audit of quality assurance strategies and compliance with company policies.
Report on agent performance, training opportunities and areas of improvement to management and provide resolutions.
Assist managers in providing verbal and written performance feedback, including annual performance reviews, and follow the Long Home disciplinary action process, when applicable.
Maintain an environment that embodies the company’s Mission, Vision, and Values.
Remain in compliance and up to date on all company-wide live and digital training.
Successfully train and support rollouts of new products, processes, technology, and AI initiatives.
Perform other related duties as assigned.

Qualifications:

Effective communication, both written and verbal.
Ability to manage and lead a team of performance-driven employees.
Strong coaching, mentoring, and employee development skills.
Ability to design, deliver, and facilitate engaging training programs.
Experience developing training materials, SOPs, scripts, and knowledge base documentation.
Strong analytical skills with the ability to identify performance trends and training opportunities.
Ability to evaluate Quality Assurance (QA) results and implement coaching plans.
Ability to generate and analyze reports to support decision making and problem solving.
Proficiency with Salesforce, Microsoft Office Suite, call center platforms, and learning technologies.
Ability to multitask, remain calm under pressure, manage stress and ensure team performance, especially during high-pressure periods, peak seasons and demanding customer situations.
Ability to work in a fast-paced professional environment.
Ability to instill and demonstrate company values, mission, and vision to others.
Experience leveraging AI-powered coaching, Quality Assurance (QA), and conversation intelligence platforms to improve agent performance.
Ability to adapt training programs as AI tools, business processes, and technologies evolve.
Experienced in presenting to groups.

Skills:

The Contact Center Training Supervisor utilizes strong communication and interpersonal skills daily to effectively deliver training content and engage diverse learners. Analytical skills are essential for assessing training effectiveness through performance data and feedback, enabling continuous improvement of programs. Leadership and coaching abilities are applied to mentor agents and foster a supportive learning environment that encourages professional growth. Technical proficiency with learning management systems and virtual training tools facilitates the creation and delivery of accessible, scalable training solutions. Additionally, collaboration skills are critical for working with cross-functional teams to align training initiatives with broader organizational goals and customer service standards.

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Refine Your Search

inside sales supervisor jobs in maryland

Inside Sales Training Supervisor

Inside Sales Manager

Branch Manager

Inside Sales Associate Manager

Sr Sales Training Manager, Bioproduction (remote)

Senior Manager, Inside Sales

Sr. Manager, National Account Agency Operations (INSURANCE EXP. REQUIRED) (FLORIDA)

Territory Sales Manager (REMOTE: Portland, OR)

Senior Sales Manager

Inside Sales Manager

Director of Sales /General Manager

Catering Sales Manager

Floating Assistant Branch Manager

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