Top 2877 Patient services manager Jobs in Maryland

Program Manager - Patient Support Services
Kikiktagruk Inupiat Corporation —Bethesda, MD
- $110,000 - $155,000 a year
- Extended hours
- 5 years
- Bachelor's degree
- Business Administration
- AD&D insurance
- Paid holidays
Quick Apply
Chiropractor / Clinic Director
Baltimore Spine & Injury (OPENING SOON) —Baltimore, MD
- $80,000 - $120,000 a year
- Full-time
- Private practice
- Doctoral degree
- Bachelor's degree
- Profit sharing
- Paid time off
Quick Apply
10d
Clinical Supervisor & Licensed Trauma Therapist in MD
Trauma Specialists of Maryland, LLC —Frederick, MD
- $81,000 - $88,200 a year
- Full-time
- Background check
- Doctoral degree
- Licensed Clinical Social Worker
- Disability insurance
- Health insurance
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Licensed Practical Nurse LPN
Mountain City Rehab Center —Frostburg, MD
- $30 - $35 an hour
- Full-time
- CPR Certification
- Nursing
- Skilled nursing facility
- Health insurance
- Dental insurance
Quick Apply
Radiology Quality Control Manager
MedStar Radiology Network - Washington, D.C. & Maryland —Bel Air, MD
- Full-time
- Anatomy knowledge
- Mid-level
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
Certified Prosthetist Orthotist $10K Bonus
NovaCare Prosthetics & Orthotics —Westminster, MD
- $70,000 - $100,000 a year
- Full-time
- Inventory management
- Bachelor of Science
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Account Manager – Dialysis Claims & Payment Solutions
Innovative Healthware Services, Inc. DBA ClaimsBridge —Arnold, MD
- $90,000 - $105,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Quick Apply
4d
Unarmed Guard
Trust Consulting Services Inc —Ellicott City, MD
- Background check
- Customer service
- Pass drug screening
- Disability insurance
- Health insurance
Physical Therapist Assistant - Per Diem
Rehab Advisors —Easton, MD
- $28 - $37 an hour
- Per diem
- 5 years
- Bachelor of Science
- Physical & Rehabilitation Medicine
- 401(k)
Quick Apply
Substance Use Coordinator
Us Helping Us, People Into Living, Inc. —Landover, MD
- $60,000 - $75,000 a year
- Full-time
- Spanish
- Adults
- English
- Health insurance
- Dental insurance
Quick Apply
Development and Database Operations Manager
CaringMatters —Gaithersburg, MD
- $60,000 - $70,000 a year
- Email
- Hybrid work
- Background check
- Mid-level
- Office
- Disability insurance
- Health insurance
Registered Nurse (RN)
Kensington Senior Living, LLC —Kensington, MD
- $40 - $45 an hour
- Weekends as needed
- Nursing
- Microsoft Outlook
- RN License
- Health insurance
- Dental insurance
Quick Apply
Medical Assistant
MARYLAND PRIMARY CARE PHYSICIANS LLC —Glen Burnie, MD
- Background check
- CPR Certification
- Vital signs
Haitian Creole Interpreter
Chesapeake Health Care —Salisbury, MD
- $16 - $20 an hour
- Full-time
- Bilingual
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
Radiologic Technologist - $7,500 Sign On Bonus
Christianacare-GoHealth Urgent Care, LLC —Elkton, MD
- $29.50 - $40.00 an hour
- Full-time
- Anatomy knowledge
- BLS Certification
- Urgent Care
- Health insurance
- Dental insurance
Quick Apply
Medical Office Coordinator
Regional Eye Associates, Inc. and Surgical Eye Center of Morgantown —Oakland, MD
- $19.65 - $29.48 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
4d
Physical Therapist
Potomac Healthcare Solutions —Fort Meade, MD
- Full-time
- Doctoral degree
- Surgery
- High school
- Wellness program
- Health savings account
Quick Apply
RN Nurse Manager
Mobile Medical Care, Inc. —Montgomery County, MD
- From $91,500 a year
- Full-time
- Background check
- Spanish
- CPR Certification
- Free parking
- Disability insurance
Quick Apply
Psychotherapist
IME Behavioral Health, LLC —Columbia, MD
- $75 - $175 an hour
- Full-time
- Background check
- Private practice
- LMFT
- Health insurance
- Professional development assistance
Quick Apply
Field Service Specialist
SafeinHome —Baltimore, MD
- $58,656 a year
- Full-time
- Research
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
8d

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Program Manager - Patient Support Services

Kikiktagruk Inupiat Corporation -
Bethesda, MD

Quick Apply

Job Details

Full-time
$110,000 - $155,000 a year

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount

Qualifications

Program management
Inpatient experience
Electronic health records (EHR) management
Productivity software
Hospital experience

Full Job Description

Job Title: Program Manager - Patient Support Services
Location: Bethesda, MD
Status: Full-Time
Salary Range: $110,000 - $155,000

Position Summary:

The Program Manager is responsible for the comprehensive management and oversight of Medical Support Assistant (MSA) services supporting the Patient Support Services Division (PSSD) at the NIH Clinical Center. The Program Manager serves as the primary point of contact with leadership and is accountable for staffing, performance, compliance, and continuous improvement in a complex clinical research environment. This position is contingent upon contract award.

Duties and Responsibilities:

Direct all contract operations supporting admissions, outpatient/inpatient units, and patient support service areas.
Ensure consistent, uninterrupted administrative support aligned with clinical research priorities.
Oversee staff deployment, including cross-coverage ("floating") to meet dynamic operational needs.
Recruit, pre-screen, and deliver qualified candidates within required timelines.
Oversee onboarding, credentialing, and required training for all staff.
Maintain full staffing coverage across all shifts, including weekends, holidays, and surge needs.
Ensure availability of trained personnel for absences.
Establish and enforce high standards for patient-centered services.
Ensure MSA staff effectively manage patient interactions involving scheduling challenges, wait times, and complex care coordination.
Address escalated concerns and ensure timely resolution while maintaining professionalism and compassion.
Ensure effective execution of all MSA functions.
Monitor patient flow and administrative processes to support timely clinical research activities.
Ensure adherence to all contract requirements, Clinical Center policies, and federal regulations.
Coordinate staff scheduling, leave approvals, and coverage plans.
Lead corrective action plans when performance standards are not met.
Produce and deliver required operational and performance reports.
Ensure staff proficiency in office systems and electronic medical records.
Other duties as assigned.

Minimum Requirements:

Bachelor's degree in Healthcare Administration, Business Administration, or related field (or equivalent experience).
5+ years of program or operations management experience in a healthcare setting.
Experience managing large, 24 hours a day/7 day a week/ 365 days a year, multi-shift teams in a clinical or hospital environment.
Knowledge of patient access functions (scheduling, admissions, registration).
Experience supporting federal or government healthcare contracts preferred.
Proven ability to adapt quickly and perform in a fast-paced clinical research environment.
Proficiency in Microsoft Office and healthcare information systems.
Demonstrated critical thinking, sound judgment, and effective decision-making skills.
Strong verbal and written communication skills, with the ability to convey complex information clearly and effectively.

Work Environment:

Located within a clinical research hospital environment at the NIH Clinical Center.
Requires coordination across multiple departments supporting complex research protocols.
Flexibility is essential; role may require extended hours or schedule adjustments to support patient care and research priorities.
Expected to remain available and able to report for duty as needed, including during inclement weather, holidays, or emergency situations.
Hours of Operations - 24 hours a day, 7 days a week, 365 days a year.

Benefits:

KIC offers a comprehensive benefits package to eligible full-time employees including Medical, Dental, and Vision Insurance, 401k with Match, Life and ADD Coverage, Short- and Long-Term Disability, Paid Time Off and Holidays, Education Assistance/Tuition Reimbursement, Employee Assistance Program, Employee Discount Program, and more!

Apply online at our website: https://kikiktagruk.applicantpool.com/

Disclaimer:

This is not to be an exclusive list of all responsibilities, duties, and skills required of the person in this job. KIC is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Kikiktagruk Inupiat Corporation may legally grant certain preference in employment opportunities to KIC Shareholders and their Descendants. Successful candidates must adhere to KIC's Drug and Alcohol policy/testing requirements and may be required to pass a background and/or Motor Vehicle Records check. The salary range for this position is based on several factors, including relevant experience, education, skills, and current market conditions.

Quick Apply

Refine Your Search

patient services manager jobs in maryland

Program Manager - Patient Support Services

Chiropractor / Clinic Director

Clinical Supervisor & Licensed Trauma Therapist in MD

Licensed Practical Nurse LPN

Radiology Quality Control Manager

Certified Prosthetist Orthotist $10K Bonus

Account Manager – Dialysis Claims & Payment Solutions

Unarmed Guard

Physical Therapist Assistant - Per Diem

Substance Use Coordinator

Development and Database Operations Manager

Registered Nurse (RN)

Medical Assistant

Haitian Creole Interpreter

Radiologic Technologist - $7,500 Sign On Bonus

Medical Office Coordinator

Physical Therapist

RN Nurse Manager

Psychotherapist

Field Service Specialist

I want to receive the latest job alert for patient services manager in maryland

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