Top 482 Registration specialist Jobs in Maryland

Access Specialist I
MedStar Health —White Plains, MD
- $18.70 - $32.72 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Typing
Claims Recovery Specialist II (Remote)
CareFirst BlueCross BlueShield —Baltimore, MD
- $42,624 - $78,144 a year
- Full-time
- Remote
- Basic math
- Mid-level
- High school diploma or GED
- 401(k)
Crisis Hotline Specialist (Part-Time & Full-Time)
Community Crisis Services —Hyattsville, MD
- $21.05 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Information & Referral Specialist (Part-Time & Full-Time)
Community Crisis Services —Hyattsville, MD
- $21.05 an hour
- 12 hour shift
- Hybrid work
- Computer literacy
- English
- High school diploma or GED
- Paid holidays
- Disability insurance
Resource Sharing Library Specialist (Access, Assessment, and User Experience)
Johns Hopkins University —Baltimore, MD
- $18.65 - $34.75 an hour
- Full-time
- Background check
- Mid-level
- High school diploma or GED
8d
Patient Access Representative
Mercy Medical Center —Baltimore, MD
- $19.49 - $32.16 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Hospital
- 403(b) matching
- Paid holidays
ADMINISTRATIVE SPECIALIST II
State of Maryland - DPSCS Information Technology & Communications Div —Baltimore, MD
- $49,214 - $77,620 a year
- Online Application
- Mid-level
- Office
- Administrative experience
- Paid parental leave
- Health insurance
13d
Patient Access Associate
Luminis Health —Lanham, MD
- 8 hour shift
- Hospital
- HIPAA
- High school diploma or GED
- AD&D insurance
- Paid holidays
Fire Watch Specialist |Part-Time| Chesapeake Employers Insurance Arena (UMBC)
Oak View Group —Baltimore, MD
- $40 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- University
- 401(k)
- 401(k) matching
Benefits Access Coordinator (HUMAN SERVICE SPECIALIST V)
State of Maryland - DHS Family Investment Admin Director's Office —Baltimore, MD
- $67,309 - $87,079 a year
- Online Application
- Office
- Bachelor's degree
- Children
- Paid parental leave
- Dental insurance
2d
Regulatory Specialist II (Cardiology)
Johns Hopkins University —Baltimore, MD
- $41,300 - $72,300 a year
- Full-time
- Background check
- Mid-level
- University
Patient Access Representative (PRN | As Needed)
Children's National Hospital —Prince George's County, MD
- $20.75 - $40.99 an hour
- PRN
- Microsoft Excel
- Computer literacy
- HIPAA
Regulatory Specialist II (Oncology)
Johns Hopkins University —Baltimore, MD
- $41,300 - $72,300 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- University
Care Management Payor Specialist
Luminis Health —Annapolis, MD
- $19.30 - $28.94 an hour
- Full-time
- High school diploma or GED
- 1 year
- Entry level
- AD&D insurance
- Paid holidays
Access Control Specialist (ACS) | Secret
IDS International —Annapolis Junction, MD
- $27 an hour
- Overtime
- Construction site
- Ability to walk for extended periods
- Mid-level
- Paid holidays
- Health insurance
Representative II, Patient Access- Nights
Holy Cross Health —Silver Spring, MD
- $17.89 - $25.04 an hour
- Full-time
- Hospital
- Inpatient
- Mid-level
- Health insurance
- Dental insurance
9d
Classification Analyst (Human Resources Specialist II/III, Grade N22/N25)
Montgomery County Government —Rockville, MD
- $75,666 - $100,010 a year
- Multiple hires
- Mid-level
- Office
- Analysis skills
- Wellness program
- Paid parental leave
8d
NOW HIRING: PEER SUPPORT SPECIALIST – PART-TIME/CONTRACT
EduCare Support Services —Takoma Park, MD
- $25.50 - $30.50 an hour
- Part-time
- Hybrid work
- Rehabilitation center
- Communication skills
- Teaching
Quick Apply
10d
Patient Access Representative (Full-time)
Children's National Hospital —Montgomery County, MD
- $20.75 - $40.99 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- HIPAA
2d
Patient Access Representative I
University of Maryland Medical System —Baltimore, MD
- $17.00 - $21.39 an hour
- Part-time
- Hospital
- Administrative experience
- High school diploma or GED
14d

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Access Specialist I

MedStar Health -
White Plains, MD

Apply Now

Job Details

Full-time
$18.70 - $32.72 an hour

Qualifications

Computer operation
Patient scheduling systems
Phone communication
Computer literacy
High school diploma or GED
Typing

Full Job Description

About this Job:

General Summary of Position
Under General Supervision acts as the first welcome at the MedStar Care Connection Contact Center for the caller on behalf of physician practices instilling loyalty and anticipating needs while providing efficient effective customer relationship management. Elicits and records patient information and inquiries by following established protocols to schedule patient appointments for specified practice groups and/or multiple locations. Facilitates communication between patients and practice staff. Advocates on the caller/customer behalf to ensure their needs are met and to promote the perfect patient experience. Demonstrates ability to establish and maintain effective relationships with patients and their families through active listening empathy courtesy and professionalism. Regular consistent attendance is an essential job function.

Primary Duties and Responsibilities

Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
Assists and troubleshoots during the process of scheduling appointments and selecting physicians by subspecialty or location.
Completes call processing in an efficient manner. Remains aware of call volumes and works to handle the peak call volumes.
Cross sells the multiple locations or physicians available with sub-specialty per protocol.
Demonstrates behavior consistent with MedStar Health mission vision goals objectives and patient care philosophy.
Demonstrates expert functional knowledge of resources such as Centricity Business MedConnect EMR and other applications as required to assist with the callers needs.
Develops and distributes weekly reports of activity to assigned parties.
Displays characteristics of inquiry empathy courtesy and respect during communication with customers. Ensures complete communication (closes the loop and follow up) between key customer groups including internal and external customers in an appropriate and timely manner.
Facilitates new patient registration and updates current registration.
Maintains protocol knowledge base and skill set for scheduling across multiple subspecialties or locations and meets established goals for scheduling accuracy.
Participates in meetings as required including training with physician secretaries regular staff meetings and/or other training classes as directed.
Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings serves on committees and represents the department and hospital/facility in community outreach efforts as appropriate.
Proactively reads emails daily and reviews other written sources to keep up to date on all communications changes within the protocols and the Contact Center. Responsible for keeping up to date on all communication/changes within the Center.
May follow up with callers to determine level of satisfaction with service provided.
Responds to telephone inquiries from patients physicians employees and other callers regarding appointments referrals provider messages and services within MedStar in accordance with established guidelines.
Utilizes physician protocols to schedule appointments for multiple subspecialties or locations and meets established performance goals.
Validates and verifies the insurance carriers to the MedStar Employed Physician Participation Listing.

Minimal Qualifications
Education

High School Diploma or GED required
Associate's degree preferred

Experience

2 years customer service experience preferably within a healthcare setting required and
Experience working in a hospital or medical office scheduling environment preferred

Licenses and Certifications

No special certification registration or licensure required

Knowledge Skills and Abilities

Able to work in a complex work environment with heavy call volume that involves coordination and support with various departments patients healthcare providers and system. Ability to type 40 WPM accurately Computer literate and able to navigate among varied systems and the Internet. Must show aptitude in learning and using scheduling and electronic health record software. Ability to operate standard office equipment. Excellent interpersonal skills and telephone/written communication skills. Committed to providing excellent service to MedStar customers and ability to display strong listening skills and empathy to MedStar patients and co-workers. Must be able to work in a fast-paced often high-pressure environment with proven ability to maintain composure in stressful situations and manage and diffuse angry or upset patients. Must be self-directed and able to multitask.

This position has a hiring range of : USD $18.70 - USD $32.72 /Hr.

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Refine Your Search

registration specialist jobs in maryland

Access Specialist I

Claims Recovery Specialist II (Remote)

Crisis Hotline Specialist (Part-Time & Full-Time)

Information & Referral Specialist (Part-Time & Full-Time)

Resource Sharing Library Specialist (Access, Assessment, and User Experience)

Patient Access Representative

ADMINISTRATIVE SPECIALIST II

Patient Access Associate

Fire Watch Specialist |Part-Time| Chesapeake Employers Insurance Arena (UMBC)

Benefits Access Coordinator (HUMAN SERVICE SPECIALIST V)

Regulatory Specialist II (Cardiology)

Patient Access Representative (PRN | As Needed)

Regulatory Specialist II (Oncology)

Care Management Payor Specialist

Access Control Specialist (ACS) | Secret

Representative II, Patient Access- Nights

Classification Analyst (Human Resources Specialist II/III, Grade N22/N25)

NOW HIRING: PEER SUPPORT SPECIALIST – PART-TIME/CONTRACT

Patient Access Representative (Full-time)

Patient Access Representative I

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