Top 4 Senior dispatcher Jobs in Maryland

Senior Operations Dispatch and Planner
Western Transportation Group —Upper Marlboro, MD
- $75,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Health insurance
- Dental insurance
Quick Apply
2d
SES Dispatcher
The Grandview by Erickson Senior Living —Bethesda, MD
- $19 - $24 an hour
- Customer service
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
3d
Care Scheduler
Senior Helpers of Annapolis —Arnold, MD
- $45,000 - $55,000 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply

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Rail Dispatcher
Purple Line Transit Operators LLC —Landover Hills, MD
Must possess a valid state driver’s license and comply with any required certifications for the position. Dispatch and control movement in both operational and…
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Shentel —Columbus, OH
Maintains effective contractor relationships through daily communication and leverages systems to support all lines of field operations.
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5d

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Senior Operations Dispatch and Planner

Western Transportation Group
Upper Marlboro, MD

Quick Apply

Job Details

Full-time
$75,000 - $95,000 a year
2 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer communication

Full Job Description

Overview

The Senior Operations Dispatch Planner is responsible for planning, coordinating, and overseeing daily transportation and dispatch operations to ensure efficient, safe, and cost-effective service delivery. This role serves as the primary liaison between drivers, warehouse personnel, customers, and management while maximizing fleet utilization and maintaining compliance with all company and regulatory requirements.

Responsibilities

Plan and dispatch daily local and long-distance transportation assignments.
Coordinate schedules for drivers, crews, equipment, and trailers.
Monitor shipments from pickup through final delivery.
Optimize routes to improve efficiency, reduce costs, and meet customer expectations.
Ensure compliance with FMCSA regulations, Hours of Service (HOS), DOT requirements, and company safety policies.
Monitor driver availability, equipment status, and capacity planning.
Communicate with customers regarding shipment schedules, delays, and service updates.
Coordinate warehouse loading and unloading schedules.
Work closely with sales, customer service, warehouse, and fleet maintenance departments.
Utilize Transportation Management Systems (TMS), dispatch software, GPS tracking, and ELD platforms to monitor operations.
Resolve operational issues including delays, equipment failures, weather disruptions, and staffing shortages.
Review and approve dispatch documentation, Bills of Lading, delivery receipts, and shipment records.
Maintain accurate operational records and prepare daily, weekly, and monthly performance reports.
Assist in training and mentoring dispatch personnel.
Recommend process improvements that enhance productivity and customer satisfaction.
Participate in after-hours and emergency operational support as needed.

Experience

Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or equivalent experience preferred.
Minimum of 5 years of dispatch, transportation, or logistics operations experience.
Minimum of 2 years in a supervisory or senior planning role preferred.
Strong knowledge of FMCSA regulations, DOT compliance, and Hours of Service requirements.
Experience with transportation management systems and dispatch software.
Proficient in Microsoft Office (Excel, Outlook, Word).
Excellent organizational and multitasking skills.
Strong analytical and problem-solving abilities.
Exceptional communication and customer service skills.
Ability to work in a fast-paced, deadline-driven environment.

Join us as a Senior Operations Dispatch and Planner to drive excellence in transportation!

Pay: $75,000.00 - $95,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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senior dispatcher jobs in maryland

Senior Operations Dispatch and Planner

SES Dispatcher

Care Scheduler

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