Top 28 Customer support coordinator Jobs in Maryland Heights, Mo

Customer Service Account Coordinator - True Retail
TRUE MANUFACTURING GROUP —O'Fallon, MO
- $50,000 - $60,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid training
- Health savings account
Client Service Coordinator I
ACERTUS —St. Louis, MO
- $21 an hour
- Monday to Friday
- Writing skills
- Office
- Administrative experience
Quick Apply
3d
Service Coordinator
CTI —Maryland Heights, MO
- Hospitality
- Administrative experience
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
(Hybrid) Client Success Coordinator
NFP Corp —Chesterfield, MO
- $38,500 - $61,600 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid holidays
- Paid time off
Customer Experience Coordinator
Hoffmann Brothers —Maryland Heights, MO
- Full-time
- Writing skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply
10d
Warranty Customer Service Account Coordinator
TRUE MANUFACTURING GROUP —O'Fallon, MO
- $46,000 - $56,000 a year
- Full-time
- Background check
- Office
- High school diploma or GED
- Paid training
- Health savings account
Customer Account Coordinator - GP Foodservice Solutions
Georgia-Pacific —Ballwin, MO
- Hybrid work
- Microsoft Excel
- Oracle
- Salesforce
- Health savings account
- AD&D insurance
Customer Operations Coordinator
Sensient Technologies Corporation —East Saint Louis, IL
- $27 - $30 an hour
- Microsoft Excel
- Writing skills
- Mid-level
Customer Service Account Coordinator - Parts
TRUE MANUFACTURING GROUP —O'Fallon, MO
- $46,000 - $56,000 a year
- Full-time
- Background check
- Office
- High school diploma or GED
- Paid training
- Health savings account
Sales Support Account Coordinator
Enterprise Mobility —St. Louis, MO
- $21.20 an hour
- Full-time
- Hybrid work
- 18 years or older
- Research
- Mid-level
- Profit sharing
- Health insurance
Customer Service Support Coordinator - True Retail
TRUE MANUFACTURING GROUP —O'Fallon, MO
- Full-time
- Background check
- Office
- High school diploma or GED
11d
Customer Account Coordinator Transportation
NFI Industries —St. Louis, MO
- Extended hours
- Mid-level
- Project management
- 2 years
Quick Apply
Donation Coordinator - Weekend Shift
Mid-America Transplant —St. Louis, MO
- 12 hour shift
- Sales
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
Service Coordinator
Tech Electronics —St. Louis, MO
- Full-time
- Computer science
- Computer Science
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
11d
Client Relationship Coordinator
College Hunks Hauling Junk & Moving —St. Louis, MO
- $20 - $22 an hour
- Full-time
- Children
- Entry level
- Health insurance
- Opportunities for advancement
Quick Apply
Processing Coordinator Position
OneSource Solutions —Saint Ann, MO
- $13 an hour
- Full-time
- Office
- Communication skills
- Entry level
Referral Triage Coordinator
Mid-America Transplant —St. Louis, MO
- 12 hour shift
- Customer service
- Mid-level
- Medical terminology
- Disability insurance
- Tuition reimbursement
8d
Service Coordinator
Platinum Roofing LLC —St. Louis, MO
- Clean driving record
- Computer literacy
- Office
Quick Apply
2d
Service BDC Representative / Rental Department Coordinator
HW Kia of West County —Manchester, MO
- $18 an hour
- Full-time
- Dealership
- Communication skills
- Marketing
- Paid training
- Health insurance
Quick Apply
Outdoor Service Coordinator
Kirkwood Fence —Valley Park, MO
- $21 an hour
- Full-time
- Mid-level
- Typing
- In-person
- Health insurance
- Dental insurance
Quick Apply
8d

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Customer Service Account Coordinator - True Retail

TRUE MANUFACTURING GROUP
O'Fallon, MO

Apply Now

Job Details

Full-time
$50,000 - $60,000 a year

Benefits

Paid training
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Spreadsheets
High school diploma or GED
Productivity software
Cross-functional collaboration
Cross-functional communication

Full Job Description

Summary

The Customer Service Account Coordinator provides distinct business to business professional support to our external customers and support to our US & Canadian sales force while working collaboratively with our internal teams. Team Members in this role will be responsible for email and phone communication with Installation Partners, Corporate Purchasing Agents and Procurement Specialists. In this position Team Members will answer product availability questions, enter customer orders, gain and apply product knowledge. The Customer Service Account Coordinator will work closely with our Traffic, Distribution, Demand Planning and Invoicing Teams to manage the order fulfillment process from start to finish. The Customer Service Account Coordinator must be highly organized, accurate, and accustomed to multitasking while working at a fast pace.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Communicate with installation partners and customer corporate contacts through email and phone; answering questions on product knowledge, product availability, and order status information.
Provide professional support to our outside sales representatives, installation partners and work closely with them through email, phone, and Microsoft TEAM’s to achieve customer order specifications and satisfaction.
Work with Department Pricing Analyst on customer price quotes
Collaborate with Demand Planning and Scheduling departments to quote lead times and create production work orders for equipment to meet customer date requirements.
Perform accurate and timely processing of customer orders and ensure compliance with ordering requirements.
Work with our Traffic, Distribution, and Invoicing teams to coordinate timely shipment, delivery, and invoicing of customer orders.
Perform all follow-up communication steps and documentation to ensure the order is completed and shipped on time.
Collaborate and communicate with key customer contacts in regularly scheduled calls so that order shipments meet schedules for chain program rollouts.
Process and send customer reports in Excel and Word for after sales support.
Maintain organized informational spreadsheets and documents for tracking, analysis, and communication with customers, sales representatives, and management.
Assist sales representatives with coordinating customer equipment returns.
Work as part of a team to back up and support major accounts other Customer Account Coordinators in the True Retail department.
The True Retail Customer Service Account Coordinator is an office-based role. Regular, predictable on-site attendance is required. Eligibility for up to one (1) remote workday per week may be permitted, subject to business needs and departmental guidelines.
Perform core job responsibilities through regular in-person collaboration, including participation in meetings, team discussions, and cross-functional coordination.
Collaborate with fellow team members and leadership in a shared work environment to support innovation and timely decision-making, problem-solving, and operational effectiveness.
Maintain a consistent on-site presence to support and respond to day-to-day business needs, including attendance of scheduled meetings and real-time collaboration as needed to ensure alignment of department and company priorities.
Meet regularly with manager in-person to align on workload, priorities, performance, and ongoing professional development.

High School diploma or general education degree (GED) required.
Bachelor’s degree or Associates’ degree or equivalent from two-year college or technical school preferred.
Four or more years of combined education and/or experience/training in a professional work environment required.
Must be professional, organized and detail oriented.
Must have excellent written and verbal communication skills.
Must have a positive, energetic, and professional attitude.
Must be able to work effectively in a fast-paced, ever-changing environment.
Must possess the skills to learn new tasks quickly.
Must work well with others in a team environment for cross-customer support.
Must be comfortable working in a collaborative environment with others to complete projects and tasks.
Must be good at following directions for an established process.
Enthusiasm in working with Customers is required.
Strong prioritization and multi-tasking skills required.
Experience with all Microsoft Office applications required.
Experience with manufacturing is preferred.

The hours for this position are 8:30am - 5:00pm, Monday through Friday.

We are proud to be an Equal Opportunity Employer.

Company-paid background check required upon hire.

Pay: $50,000.00 - $60,000.00 per year

Benefits:

401(k)
401(k) 5% Match
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Paid training
Parental leave
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

customer support coordinator jobs in maryland heights, mo

Customer Service Account Coordinator - True Retail

Client Service Coordinator I

Service Coordinator

(Hybrid) Client Success Coordinator

Customer Experience Coordinator

Warranty Customer Service Account Coordinator

Customer Account Coordinator - GP Foodservice Solutions

Customer Operations Coordinator

Customer Service Account Coordinator - Parts

Sales Support Account Coordinator

Customer Service Support Coordinator - True Retail

Customer Account Coordinator Transportation

Donation Coordinator - Weekend Shift

Service Coordinator

Client Relationship Coordinator

Processing Coordinator Position

Referral Triage Coordinator

Service Coordinator

Service BDC Representative / Rental Department Coordinator

Outdoor Service Coordinator

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