Top 49 Helpdesk technician Jobs in Maryland Heights, Mo

Support Technician – Help Desk – Hospitality POS
DCRS Solutions —Maryland Heights, MO
- Weekends as needed
- Clean driving record
- Windows
- Driver's License
- Mileage reimbursement
- Health insurance
Help Desk Technician I
Sunstar Insurance Group LLC —St. Louis, MO
- Remote
- Microsoft Outlook
- Windows
- Organizational skills
Quick Apply
6d
IT Technician (Inventory Support)
Missouri Eastern District Court —St. Louis, MO
- $45,835 - $90,608 a year
- Computer science
- Computer Science
- Word processing
- Free parking
- Commuter assistance
7d
Level 1 Support Desk Technician
FeatherShark —Chesterfield, MO
- $24.50 - $25.00 an hour
- Full-time
- English
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
IT Helpdesk Technician
Craftsmen Industries —Saint Charles, MO
- $22 - $26 an hour
- Full-time
- Computer science
- Clean driving record
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Midwest BankCentre —St. Louis, MO
- Full-time
- Mid-level
- Windows
- High school diploma or GED
Help Desk Technician
LOGAN UNIVERSITY —Chesterfield, MO
- Weekends as needed
- Mid-level
- Office
- Ability to lift 50 pounds
Quick Apply
IT Help Desk Technician
nimble —Chesterfield, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Windows
Quick Apply
Help Desk Technician Level 1
NWO IT SERVICES —St. Louis, MO
- $40,000 - $45,000 a year
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
Level 2 Support Engineer
FeatherShark —Chesterfield, MO
- $28.85 - $32.50 an hour
- Overtime
- English
- Mid-level
- Office
- Paid training
- Paid holidays
Quick Apply
Associate IT Support Technician
Leonardo DRS —Bridgeton, MO
- $23 - $26 an hour
- Mid-level
- Continuous improvement
- Communication skills
- Paid parental leave
- Health savings account
1h
Desktop Support Engineer (Dispatch /On-demand) – St. Louis, Missouri
Axiom Technologies —St. Louis, MO
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years
12d
Tier 1 MSP Technician
Cloud5 Communications —Chesterfield, MO
- Weekends as needed
- High school diploma or GED
- Analysis skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
IT Support Analyst II
TKC Holdings —St. Louis, MO
- $24.04 - $28.85 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Disability insurance
6d
Specialist - Technical Support
Archdiocese of St. Louis —St. Louis, MO
- Monday to Friday
- Microsoft Outlook
- Pass drug screening
- Mid-level
11d
Sr. Executive Support Specialist/VCC onsite
Mercy —Chesterfield, MO
- Full-time
- Mid-level
- Windows
- 3 years
- Health insurance
- Dental insurance
14d
Level 3 Support Engineer
FeatherShark —Chesterfield, MO
- $80,000 - $90,000 a year
- Overtime
- Google Workspace
- 5 years
- English
- Paid training
- Paid holidays
Quick Apply
Desktop Support Engineer (Independent Contractor)
Axiom Technologies —St. Louis, MO
- Full-time
- Mid-level
- Windows
- 3 years
Maintenance
Extended Stay America —St. Louis, MO
- $21 - $24 an hour
- Full-time
- Basic math
- English
- Mid-level
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Maryland Heights, MO
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

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helpdesk technician jobs near maryland heights, mo

Support Technician – Help Desk – Hospitality POS

DCRS Solutions -
Maryland Heights, MO

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Job Details

Full-time

Benefits

Mileage reimbursement
Company car
Health insurance
Opportunities for advancement

Qualifications

Technical support via phone
Phone communication
Hardware maintenance
Windows
Company vehicle operation
Driver's License
Computer hardware
Remote access software
Network support
IP networking
Windows Server administration
Server hardware support

Full Job Description

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EMPLOYMENT

SUPPORT TECH-HELP DESK

Support all POS applications offered by DCRS, by a combination of Live Help Desk and On-Site visits to customers in the field.
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About DCRS:
Since 1976, DCRS Solutions has been helping restaurant, hospitality and retail operators run their businesses more efficiently. From electronic cash registers, to windows based point of sale systems, to android and iOS cloud systems, DCRS has always evolved to bring the most current and purpose built solutions to market. We strive to retain our customers by exceeding their expectations with superior service and meaningful retail tools, permitting us to grow and be successful for the well being of our customers and employees. Whether you are a single unit operator, multi-unit chain or manage an enterprise environment, we have a solution for you. Beyond POS, DCRS offers a wide range of services including a 24×7 IT support center, on site professional services, merchant services (credit card processing), managed services, network management and much more. Our office is headquartered in St. Louis, MO

Job Description:
Support all POS applications offered by DCRS, by a combination of Live Help Desk and On-Site visits to customers in the field. Your system support will include primarily POS Software Applications, Networking and Operating Systems. Hardware repair primarily includes POS touchscreen terminals, tablets, printers, and all other POS peripherals, as well as Servers and PCs.

You will be available for On-Call hours approximately once a month on a rotating basis, for up to 4 days (Shifts are Mon-Thurs and Fri-Sat). On-Call office hours for On-Call Primary Tech is typically 11:00am to 6:00pm (Monday through Friday), then On-Call after those hours. Your On-Call duties will include a substantial On-Call BONUS and Overtime. Customer Satisfaction bonuses, Company Car business access (or mileage reimbursement) and Overtime is earned when Senior On-Call status is achieved. To advance to Senior On-Call status, you will learn to support our multiple software applications and hardware products, within the first 6 months. Advanced Senior Technicians may be delegated to perform hardware installs or software system upgrades. You will report to the Support Manager and Assistant Support Manager.

Your Special Skills

Communication and Customer Service. You will possess the ability or skill to maintain appropriate communication with the client.
You will have an outgoing, strong “people-person” personality.
You will have an ability to diagnose and support over the phone.
You will be able to work with minimal supervision and be able to handle at least 80% of all situations on your own, without phone help from other associates.
You will have a Professional, Business-like appearance.

The Requirements Needed for you to Perform

You will have an ability to simultaneously restore the system to full operation within a minimal amount of downtime, while maintaining a good rapport with the client.
You will have knowledge in PC hardware, Networking, TCP/IP and Windows 7/8/10 and Server 2008/2012.
You will be in excellent health.
You will be able to carry medium to heavy weight equipment (approx. to 40+ lbs.).
You will have a valid driver’s license with GOOD DRIVING RECORD, and able to meet insurance requirements as specified in the DCRS Employee Handbook.

Your Availability to Work what Hours

You will be available for normal working hours, typically starting between 7:30am to 8:30am, and ending between 4:30pm to 5:30pm (Monday through Friday).
You will be available for On-Call hours approximately once every month on a rotating basis, for up to 4 days at a time (office hours for On-Call Primary Tech is typically 11:00am to 6:00pm, then On-Call after those hours, Monday-Thursday OR Fri-Sat).
You will also be available as the Back-Up to the On-Call technician approximately once every month on a rotating basis, for up to 4 days at a time, usually the period before scheduled for On-Call.
You will have immediate access to a High Speed Internet connection from your home, to provide immediate remote access support to our customers, preventing the need for you to travel to our office for same, outside of your office hours, as On-Call Primary Tech or as Back-Up to the On-Call Tech.
You will be available for a rotating schedule of holiday hours which have additional BONUS opportunities.
You will be able and willing to work EVENINGS and WEEKENDS on occasion, as training and business demand dictates, as this is a full-time career position.
You will have Large Project opportunities for Advanced Senior Technicians, which may require overnight travel, which may include increased compensation and career promotion opportunities.

Your Training Needed

You will have at least two years of prior appropriate technical (basic and advanced) training, with several years of practical, on the job experience, ideally in software support.
You will be involved in an on-going training program in technological advancements and new products as they enter the market. Your training will never end but will be progressive, just as technology is.
You will have knowledge of Windows 7/8/10, Windows Server 2008/2012, Networks, and TCP/IP.
You will have an understanding of our multiple (typically 9, possibly more) Software Applications to render full software support.
You will have knowledge of the geographical area for a 200-mile radius of the St. Louis area.
You will have A+ and Network+ Certifications, or you will eventually secure both with our assistance.

What is different about working at DCRS

Entry-Level Support Technicians are offered an incentive-laden job path that includes increases for earning specific certifications.
Not your typical IT job. Mixture of both Help Desk and Customer facing responsibilities, making no two days the same.
Monthly Bonuses for high levels of customer satisfaction
On Call Bonuses above any Overtime
Opportunity for growth and advancement in Technical fields through our educational incentive program
Health Benefits
Expenses
Regular scheduled company paid lunches
Quarterly Drawing awards to encourage teamwork
Cash Bonus to Problem Solver of the year
Casual dress environment with professional business like appearance and attire
Largest staffed POS VAR in our market
Multiple product lines to ensure we are not a one size fits all organization
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Apply Now

Refine Your Search

helpdesk technician jobs in maryland heights, mo

Support Technician – Help Desk – Hospitality POS

Help Desk Technician I

IT Technician (Inventory Support)

Level 1 Support Desk Technician

IT Helpdesk Technician

Help Desk Technician

Help Desk Technician

IT Help Desk Technician

Help Desk Technician Level 1

Level 2 Support Engineer

Associate IT Support Technician

Desktop Support Engineer (Dispatch /On-demand) – St. Louis, Missouri

Tier 1 MSP Technician

IT Support Analyst II

Specialist - Technical Support

Sr. Executive Support Specialist/VCC onsite

Level 3 Support Engineer

Desktop Support Engineer (Independent Contractor)

Maintenance

Now Hiring IT and Telecom Field Technicians

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