Top 20 Guest service agent Jobs in Mashpee, Ma

Guest Service Representative
MARGARITAVILLE RESORT CAPE COD —Hyannis, MA
- $18 an hour
- Word processing
- Hotel
- High school diploma or GED
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Front Desk Agent
Gulph Creek Hotels —Oak Bluffs, MA
- $22 - $23 an hour
- Basic math
- English
- Hotel
- Paid holidays
- Health insurance
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Guest Services Supervisor
John Carver Inn & Spa —Plymouth, MA
- $23 - $25 an hour
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
Front Desk Agent
The Holiday Inn Cape Cod Falmouth —Falmouth, MA
- $15 - $21 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Health insurance
- Dental insurance
2d
Front Desk Agent
MVII Hotel Management LLC —Oak Bluffs, MA
- $23 an hour
- Basic math
- English
- Hotel
- Paid holidays
- Health insurance
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General Manager
Shore Haven Inn —Falmouth, MA
- $80,000 a year
- Overtime
- Sales
- Writing skills
- Hotel
- Paid holidays
Quick Apply
Seasonal Front Office Agent
Red Jacket Beach Resort —South Yarmouth, MA
- Seasonal
- Entry level
- Resort
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Guest Services Agent
Chapter House —Yarmouth Port, MA
- From $20 an hour
- Weekends as needed
- Hotel
- In-person
- Communication skills
- Flexible schedule
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5d
Front Desk Clerk
Hilton Grand Vacations —Dennis Port, MA
- $17.50 - $18.00 an hour
- Writing skills
- English
- Front desk
- Employee stock purchase plan
- Health insurance
2d
Seasonal Overnight Front Office Agent
Red Jacket Beach Resort —South Yarmouth, MA
- $19.43 an hour
- Seasonal
- Entry level
- Resort
Quick Apply
PT Front Desk Clerk
Hilton Grand Vacations —Dennis Port, MA
- $17.50 an hour
- Part-time
- Writing skills
- English
- Front desk
- Employee stock purchase plan
- Health insurance
2d
Front Desk Agent-Seasonal - Full time
HARBORSIDE INN CONDO TRUST —Edgartown, MA
- $22 an hour
- Weekends as needed
- Microsoft Excel
- Entry level
- Resort
- Paid holidays
- Paid sick time
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Guest Services - Front Desk Agent - New Bedford Harbor Hotel, New Bedford, MA
Lafrance Hospitality —New Bedford, MA
- $16 - $17 an hour
- Part-time
- Hotel
- Entry level
- Paid training
- Employee discount
Quick Apply
A&G - General Manager
Outset Collection by Hilton —South Wellfleet, MA
- $70,000 - $110,000 a year
- Weekends as needed
- Analysis skills
- Organizational skills
- 1 year
Quick Apply
Front Desk Agent/Guest Experience Agent (Concierge)
HARBOR VIEW HOTEL —Edgartown, MA
- $19 - $23 an hour
- Weekends as needed
- Hotel
- US work authorization
- Communication skills
Quick Apply
1d
Front Desk Agent
Ocean Edge Resort & Golf Club —Brewster, MA
- $18 - $19 an hour
- Full-time
- US work authorization
- In-person
- Entry level
Quick Apply
9d
Night Auditor - Seasonal - Part time
HARBORSIDE INN CONDO TRUST —Edgartown, MA
- $22 an hour
- Weekends as needed
- Microsoft Excel
- Accounting
- Front desk
Quick Apply

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Miracle Ear Hearing Ctr. —Falmouth, MA
Previous experience in a front office, receptionist, or administrative role is preferred but not required. Answer and direct phone calls in a timely manner.
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Medical Receptionist
Contemporary Dermatology —Marstons Mills, MA
Answer incoming calls promptly, addressing inquiries or redirecting calls to the appropriate department. Welcome patients and visitors warmly and professionally…
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Leasing Agent
Wagenbrenner Management Inc. —Columbus, OH
Leases apartment homes - greets prospective residents, determines their needs and preferences, professionally presents community and specific apartment homes…
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2d
Leasing Professional
T&R Properties —Columbus, OH
Check phone messages several times throughout each day and return calls promptly. Complete the guest card and confirm accuracy upon completion.
$18 - $22 an hour
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19h

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guest service agent jobs near mashpee, ma

Guest Service Representative

MARGARITAVILLE RESORT CAPE COD -
Hyannis, MA

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Job Details

$18 an hour

Qualifications

Computer operation
Customer communication
Team leadership
Word processing
Spreadsheets
In-person customer service
Productivity software

Full Job Description

Job Title: Front Desk Agent

Department:

Reports To: Front Desk Manager

FLSA Status: Non-Exempt

Summary: Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting, and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

Duties and Responsibilities include the following. Other duties may be assigned.

1. Greet, register, and assign rooms to guests of hotels or motels.*

2. Verify customers' credit and establish how the customer will pay for the accommodation.*

3. Keep records of room availability and guests' accounts, manually or using computers. *

4. Compute bills, collect payments, and make change for guests. *

5. Issue room keys and escort instructions to bellhops. *

6. Review accounts and charges with guests during the checkout process. *

7. Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers. *

8. Transmit and receive messages, using telephones or telephone switchboards. *

9. Contact housekeeping or maintenance staff when guests report problems. *

10. Make and confirm reservations. *

11. Record guest comments or complaints, referring customers to managers as necessary. *

12. Advise housekeeping staff when rooms have been vacated and are ready for cleaning.

13. Arrange tours, taxis, or restaurant reservations for customers. *

14. Deposit guests' valuables in hotel safes or safe-deposit boxes. *

15. Date-stamp, sort, and rack incoming mail and messages. *

16. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. *

17. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment. *

18. Clean and maintain lobby and common areas, such as restocking supplies and watering plants. *

19. Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies. *

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Math Ability:

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have knowledge of payroll and human resource systems, word processing, spreadsheet, accounting, internet, and point of sale software/credit card processing.

Education/Experience:

High School Diploma and two to four years related experience and/or training; or equivalent combination of education and experience.

Certificates and Licenses:

Knowledge, Skills, and Other Abilities:

Communication skills
Professionalism
Customer service skills
Effective Leadership skills

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

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Refine Your Search

guest service agent jobs in mashpee, ma

Guest Service Representative

Front Desk Agent

Guest Services Supervisor

Front Desk Agent

Front Desk Agent

General Manager

Seasonal Front Office Agent

Guest Services Agent

Front Desk Clerk

Seasonal Overnight Front Office Agent

PT Front Desk Clerk

Front Desk Agent-Seasonal - Full time

Guest Services - Front Desk Agent - New Bedford Harbor Hotel, New Bedford, MA

A&G - General Manager

Front Desk Agent/Guest Experience Agent (Concierge)

Front Desk Agent

Night Auditor - Seasonal - Part time

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