Job Title: Admissions Coordinator
Location: West Yarmouth, MA
Employment Type: Part Time
Compensation: $25+
About Us:
Want to know what makes our employees eager about going to work every day? The people we serve. Being a part of Maplewood requires passion and a desire to help others. Each employee has the ability to touch the hearts of all our seniors and be a part of something bigger than themselves. It’s not just a job. It’s an extraordinary life.
Maplewood Senior Living is a state-of-the-art, forward-thinking senior living provider. We offer a home-like, luxury environment for our residents, allowing them to live “the good life” in a safe environment. As an associate of Maplewood Senior Living, you will have the ability to make a profound difference in the lives of seniors each and every day. As we continue to grow, we are seeking Staff Accountants to become part of our family. We invite you to take your first step toward a rewarding career with us!
Overview: The Admissions Coordinator is responsible for managing the day-to-day operations of the admissions process for Maplewood at Mayflower Skilled Nursing Community. This role involves coordinating with healthcare providers, handling inquiries, processing admissions paperwork, and ensuring a smooth transition for new residents. The Admissions Coordinator works closely with the Director of Admissions to meet facility occupancy goals and maintain high standards of customer service.
Key Responsibilities:
- Assist with managing the admissions process from initial inquiry through to admission, ensuring a seamless experience for prospective residents and their families.
- Serve as the primary point of contact for referrals and inquiries. Provide information about the facility, answer questions, and facilitate tours for prospective residents and their families.
- Complete and maintain accurate admission paperwork and documentation, including temporary face sheets, demographic information, payer source verification, and insurance details.
- Ensure all necessary paperwork is completed accurately and in a timely manner, including pre-move and post-move documents.
- Maintain and update referral logs, waiting lists, and other relevant records. Ensure that all information is accurately entered into the electronic medical record (EMR) system.
- Work with various departments to prepare for new admissions, including ensuring room readiness and coordinating welcome gifts. Print and distribute face sheets to all relevant departments.
- Maintain and analyze data related to admissions, discharges, and satisfaction surveys.
- Assist the Director of Admissions with marketing efforts, outreach activities, and maintaining relationships with referral sources. Support the development and implementation of the annual marketing plan for the facility.
- Ensure compliance with federal, state, and local regulations regarding admissions and documentation.
- Stay informed about industry trends and best practices related to admissions and skilled nursing facilities.
Education/Experience/Licensure/Certification:
- Minimum of 2 years of experience in healthcare admissions preferred
- Excellent communication, interpersonal, and organizational skills. Strong understanding of regulatory requirements and admissions processes.
- Relevant certifications in healthcare administration or related fields are a plus.
Why You'll Love working for Us:
- Competitive wages
- Flexible shifts
- Growth opportunities
- Bonus & incentive programs
- Competitive Benefits Package: including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time employees.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
