Top 601 Director Jobs in Mason, Oh

Account Director
Enrollment Management Services —Cincinnati, OH
- $95,000 - $120,000 a year
- Full-time
- Hybrid work
- Senior level
- Leadership
- Teaching
- Health insurance
- Dental insurance
Quick Apply
15h
Director of Manufacturing Operations
Specialized Recruiting Group —West Chester, OH
- $120,000 - $150,000 a year
- Full-time
- ERP systems
- 8 years
- Assembly
Quick Apply
Plant Director
Kellanova —Cincinnati, OH
- $192,300 - $252,420 a year
- Bachelor's degree
- US work authorization
- Manufacturing
- AD&D insurance
- Disability insurance
14d
Executive Director - Greater Cincinnati (Immediate Opening)
IDEA Public Schools —Cincinnati, OH
- $161,694 - $198,884 a year
- Urgently hiring
- 7 years
- Senior level
- Leadership
- Relocation assistance
Deputy Director of Operations & Strategic Development
MetroParks of Butler County —Hamilton, OH
- $84,515 - $105,645 a year
- Full-time
- Computer literacy
- Office
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
14d
Head of Operational Excellence Mason
Festo —Mason, OH
- Full-time
- 5 years
- Bachelor of Science
- Bachelor's degree
- Paid holidays
- Disability insurance
Director, Area Stores
Spectrum —Blue Ash, OH
- $100,600 - $178,600 a year
- Weekends as needed
- Marketing
- Inventory management
- 5 years
- Opportunities for advancement
2d
Managing Director
Marriott International, Inc —Cincinnati, OH
- $275,000 - $325,000 a year
- Full-time
- Hotel
- Senior level
- Leadership
- AD&D insurance
- Disability insurance
1d
Program Director
Mayerson JCC of Cincinnati —Cincinnati, OH
- $85,000 - $95,000 a year
- Weekends as needed
- 5 years
- Bachelor's degree
- Mentoring
HR Director
The Mariemont Care Center —Cincinnati, OH
- Full-time
- Mid-level
- Recruiting
- Communication skills
Quick Apply
13d
Director of Mortgage Lending
Day Air Credit Union —Kettering, OH
- $90,000 - $130,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
Director of Global Supply Chain Operations
Confidential —Cincinnati, OH
- $180,000 - $190,000 a year
- Full-time
- 11+ years
- Travel
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Human Resources Director - Component Repair Services (OH and VT)
StandardAero —Cincinnati, OH
- Full-time
- 3 years
- Master's degree
- Analysis skills
- AD&D insurance
- Disability insurance
Respiratory Therapy Director
Forest Hills Healthcare Center —Cincinnati, OH
- Full-time
- Skilled nursing facility
- 5 years
- Word processing
- Health insurance
- Dental insurance
Activity Director (Life Enrichment Director) – Senior Living & Skilled Nursing
Rosedale Green & Emerald Trace —Covington, KY
- Full-time
- Clean driving record
- Skilled nursing facility
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
1d
Assistant Director of Nursing
Majestic Care of Fairfield —Fairfield, OH
- Full-time
- CPR Certification
- RN License
- BLS Certification
- Paid holidays
- Life insurance
Quick Apply
Director of Social Services
Pleasant Ridge Healthcare Center —Cincinnati, OH
- Full-time
- Management
- Bachelor's degree
- Social Work
- Disability insurance
- Health insurance
School Director- OH
Children of America —Maineville, OH
- $63,000 - $65,000 a year
- Full-time
- Mid-level
- Driver's License
- Driving
- Paid holidays
- Health insurance
Quick Apply
Social Service Director
Majestic Care of Middletown —Middletown, OH
- Full-time
- Mid-level
- Bachelor's degree
- Social Work
- Paid holidays
- Life insurance
Quick Apply
Director, Brand Portfolio & Strategic Partnerships
Links Unlimited, Inc. —Cincinnati, OH
- Full-time
- Marketing
- Merchandising
- Office
- Profit sharing
- Paid parental leave
Quick Apply

I want to receive the latest job alert for director in mason, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

director jobs near mason, oh

Director Of Human Resources jobs in Cincinnati, OH

Program Director jobs in Cincinnati, OH

Respiratory Therapy Technician jobs in Cincinnati, OH

Activities Director jobs in Covington, KY

Director jobs in Cincinnati, OH

Mason jobs in Mason, OH

Director jobs in Kettering, OH

Director Of Supply Chain Management jobs in Cincinnati, OH

Managing Director jobs in Cincinnati, OH

Executive Director jobs in Cincinnati, OH

Director Of Human Resources jobs in Saratoga Springs, NY

High School Athletic Director jobs in North Carolina

Human Resources jobs in Athens, GA

Director Of Human Resources jobs in Salinas, CA

Director Of Human Resources jobs in Des Moines, IA

Director Of Human Resources jobs in Cayce, SC

Human Resources jobs in Coeur D'alene, ID

Human Resources jobs in Massachusetts

Director Of Nursing jobs in Tallahassee, FL

Psychiatric Travel Nursing jobs in Georgia

Account Director

Enrollment Management Services
Cincinnati, OH

Quick Apply

Job Details

Full-time
$95,000 - $120,000 a year
15 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Interpersonal skills
Healthcare advocacy
Team development
Client services
Data-driven problem-solving
Interviewing
CRM system proficiency
Account management
Critical thinking
Teaching
Benefits and compensation experience within healthcare

Full Job Description

Account Director – Client Services

Direct reports: 6–8 Resource Advocates

Make an Impact Through People, Partnerships, and Performance

EMS is seeking an experienced Account Director to lead a team of Resource Advocates and oversee the success of a portfolio of client accounts.

This is a highly visible leadership role for someone who knows how to build strong teams, develop trusted client relationships, and turn strategy into consistent execution. You will guide the performance and development of your team while ensuring our clients receive responsive, high-quality service and measurable value.

Our Resource Advocates manage day-to-day client relationships and support members as they navigate healthcare and benefits. As the Account Director, you will provide the leadership, direction, and accountability that allow them to succeed. You will also serve as a trusted partner to brokers and senior client leaders, including HR executives, CFOs, and other key decision-makers.

Success in this position is measured through client satisfaction, retention, service consistency, claims savings outcomes, and the performance of the Resource Advocate team.

What You Will LeadTeam Leadership and Accountability

Lead, coach, and develop a team of 6–8 Resource Advocates.
Establish clear expectations for performance, communication, client service, and follow-through.
Create strong ownership across every assigned client account.
Monitor workloads and adjust resources based on client needs and priorities.
Recognize performance concerns early and take timely, appropriate action.
Ensure consistent adherence to established workflows, documentation standards, compliance requirements, and standard operating procedures.
Build a team culture grounded in accountability, urgency, professionalism, and disciplined execution.

Client Satisfaction and Retention

Own client satisfaction, retention, and overall portfolio performance.
Build trusted relationships with brokers and client executives.
Monitor client health, engagement, responsiveness, and retention risks.
Participate in client meetings and communicate confidently with HR leaders, CFOs, brokers, and other executive stakeholders.
Present complex reports, data insights, and service updates in a clear and meaningful way.
Adapt your communication approach based on the audience and meeting dynamics.
Step into sensitive or escalated situations when additional leadership is needed.
Lead service recovery efforts and help restore trust when concerns arise.
Proactively identify risks and ensure issues are addressed before they affect the client relationship.

Performance and Quality Management

Monitor team performance across client engagement, case progression, service quality, client satisfaction, and account outcomes.
Review the quality of documentation, communication, and workflow execution.
Conduct meaningful performance conversations and provide clear, actionable feedback.
Identify trends or skill gaps and implement targeted improvement plans.
Partner with HR and organizational leadership when formal performance management is necessary.
Participate in candidate interviews and hiring decisions.
Support effective onboarding so new team members can reach performance expectations quickly.

Coaching and Team Development

Conduct consistent one-on-one meetings focused on performance, growth, and capability development.
Strengthen team members’ communication, critical thinking, decision-making, and client management skills.
Reinforce best practices in member advocacy, benefits navigation, and CRM utilization.
Develop future leaders by building greater ownership and accountability within the team.
Model sound judgment, executive presence, professionalism, and effective communication.

Reporting and Operational Oversight

Ensure accurate and consistent use of Athena/Salesforce across the team.
Use dashboards, reports, and activity data to evaluate performance and workload.
Track key performance indicators related to engagement, client outcomes, savings, and retention.
Ensure client reporting is accurate, timely, and clearly communicated.
Identify operational trends, risks, and service gaps and provide leadership with appropriate visibility.
Maintain strong standards for account documentation and record accuracy.
Contribute to the continuous improvement of workflows and service delivery.

What You Bring

Demonstrated experience leading teams and managing performance in an operational or service-focused environment.
Experience overseeing client accounts, client relationships, or service delivery teams.
A strong understanding of healthcare, employee benefits, benefits navigation, member advocacy, or related systems.
The ability to build credibility with senior client leaders and communicate effectively in executive-level settings.
Strong presentation and public-speaking skills.
Experience interpreting data and translating it into meaningful insights and action.
High emotional intelligence, sound judgment, and the ability to navigate challenging conversations.
A leadership style that creates accountability while supporting employee growth.
The ability to manage multiple priorities in a fast-paced, evolving environment.
Experience using CRM platforms; Salesforce or Athena experience is preferred.

Experience in healthcare, insurance, employee benefits, teaching, or another service-driven environment is a plus.

You May Be a Great Fit If You

Enjoy helping people do their best work while maintaining high expectations.
Know how to lead through others without taking over their responsibilities.
Build trust quickly with clients, colleagues, and team members.
Are comfortable moving between strategic conversations and operational details.
See potential risks early and take action before they become larger problems.
Communicate complex information in a way that is clear, organized, and useful.
Care deeply about service quality, consistency, compliance, and measurable results.

Why This Role Matters

The Account Director connects client expectations, team performance, and organizational priorities. Your leadership will directly influence the experience of our clients, the development of our Resource Advocates, and the outcomes we achieve for the employers and members we serve.

If you are energized by building strong teams, strengthening client partnerships, and creating meaningful results in a mission-driven environment, we would like to hear from you.

Pay: $95,000.00 - $120,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Cincinnati, OH 45069

Quick Apply

Refine Your Search

director jobs in mason, oh

Account Director

Director of Manufacturing Operations

Plant Director

Executive Director - Greater Cincinnati (Immediate Opening)

Deputy Director of Operations & Strategic Development

Head of Operational Excellence Mason

Director, Area Stores

Managing Director

Program Director

HR Director

Director of Mortgage Lending

Director of Global Supply Chain Operations

Human Resources Director - Component Repair Services (OH and VT)

Respiratory Therapy Director

Activity Director (Life Enrichment Director) – Senior Living & Skilled Nursing

Assistant Director of Nursing

Director of Social Services

School Director- OH

Social Service Director

Director, Brand Portfolio & Strategic Partnerships

I want to receive the latest job alert for director in mason, oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected