Top 16 Help desk analyst Jobs in Mason, Oh

Sr. SAP FICO Business Analyst
Wright Technical Services —Mason, OH
- Full-time
- Mid-level
- Office
- Bachelor's degree
Quick Apply
14d
SAP FICO Business Analyst
Makino —Mason, OH
- Mid-level
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
IT Support Analyst
CSafe Global —Monroe, OH
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
13d
Help Desk Analyst - 100% Remote
ATTAINX INC —Cincinnati, OH
- $75,000 - $78,000 a year
- Remote
- Computer Science
- 5 years
- Mid-level
- Disability insurance
- Health insurance
2h
Information Technology Service Desk Co-op - Fall 2026
Messer Construction Co. —Cincinnati, OH
- Part-time
- Pass drug screening
- Office
- SQL
Quick Apply
Help Desk Analyst :: Franklin or Madison
Software Technology Inc —Franklin, OH
- Mid-level
- Office
- Windows
Quick Apply
Network Support Analyst
Winsupply —Moraine, OH
- Full-time
- Computer literacy
- Mid-level
- Windows
Quick Apply
2d
Technical Support Analyst (Hybrid)
Unlimited Systems —Cincinnati, OH
- Full-time
- Hybrid work
- Background check
- Computer science
- Azure
Quick Apply
8d
Business Analyst
CareStar, Inc. —Cincinnati, OH
- Full-time
- Computer Science
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Senior Human Resource Business Technology Analyst
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- 5 years
- Research
- Office
Servicenow Configuration Management Database Analyst III
Western & Southern Financial Group —Cincinnati, OH
- Extended hours
- Computer science
- Computer Science
- Research

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Sr. SAP FICO Business Analyst
Wright Technical Services —Mason, OH
Confer with process owners/business users to analyze current SAP processes, identify problems, learn specific requirements, and develop and recommend solutions.
Quick Apply
14d
SAP FICO Business Analyst
Makino —Mason, OH
Confer with process owners/business users to analyze current SAP processes, identify problems, learn specific requirements, and develop and recommend solutions.
Quick Apply

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Help Desk Analyst
DWYER INSTRUMENTS, LLC —Westerville, OH
This role is responsible for process management of the finest end-user experience, acting as the final point of contact to provide proactive and requested…
$22 - $29 an hour
Quick Apply
6d
Help Desk Analyst 2 [must have Citrix and VDI] - Madison County, OH/On-Site
Software Technology Inc —Madison County, OH
Manage clients or their own company Citrix systems, VDI and its other technologies. The engineer is responsible for taking care of all the administration tools…
Quick Apply

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help desk analyst jobs near mason, oh

Sr. SAP FICO Business Analyst

Wright Technical Services
Mason, OH

Quick Apply

Job Details

Full-time
14 days ago

Qualifications

SAP HANA
Configuration management
Bachelor's degree
SAP Finance & Controlling
Relationship management
SAP S/4HANA

Full Job Description

Role: SAP FICO Business Analyst
Type: Full Time Salaried
Location: Mason, Ohio – Hybrid Onsite
Eligibility: US Permanent Residency is required for this role

Summary

Manage both strategic and daily developmental activities and personnel to ensure that the business system and associated processes provide consistency with business direction and functional requirements. Provides functional support for one or more SAP modules and maintains the “Configuration” of SAP to reflect the current business organization and business processes. This is a hybrid in-office position based out of our corporate office in Mason, OH.

Qualifications and Requirements

Bachelors degree in required for this position
3-5 years of SAP analyst experience.
3-5 years general financial business experience.
Experience with both ECC and S/4 HANA.
At least one year of experience in setting up IMG configurations in SAP.
Demonstrated expertise in functional and technical knowledge of SAP FI/CO.
Strong interpersonal relationship skills
Able to manage multiple issues and requests at one time.
SAP FI/CO Certification preferred

Key Responsibilities

Maintain SAP configuration in the IMG. Test and implement configuration changes.
Conduct ongoing SAP end-user training for new employees and employees changing roles.
Maintain SAP-related Issue/resolution status.
Troubleshoot SAP system functionality problems.
Identify data inconsistencies, provide reports to users, and work with them to help resolve erroneous data within the system.
Submit OSS Notes to SAP. Recommend application of relevant SAP-provided OSS notes, patches, etc. Tests and implements results.
Evaluate, test, and implements SAP system software upgrades, i.e., Hot Packs, new releases, etc.
Write detailed specifications for enhancement requests which require programming such as output documents, ABAP reports, interfaces to/from external systems, data conversion, and user exits for special program processes.
Provide analysis and recommendations to management to ensure that the business system, and associated processes, are consistent with the general business direction. Provide plans and direct employees to bridge identified gap areas.
Work with users to examine business process areas for improvement to ensure the most efficient processes are used to meet company objectives.
Develop project timelines and monitor progress to ensure target project dates are met.
Provide end-user support in specific functional areas of SAP. Confer with process owners/business users to analyze current SAP processes, identify problems, learn specific requirements, and develop and recommend solutions.
Investigates opportunities for implementation of new functionality in SAP to achieve process improvement in the business.
Write and maintains detailed user procedures and update SAP training documentation.
Train organizational process owners on a train-the-trainer basis.
Prepare and maintains process flow diagrams for educational purposes.
Monitor and address help desk requests, which include user inquiries, immediate process change needs, and data issues or errors.
Take the lead in the knowledge area for larger, long-term business system projects.

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help desk analyst jobs in mason, oh

Sr. SAP FICO Business Analyst

SAP FICO Business Analyst

IT Support Analyst

Help Desk Analyst - 100% Remote

Information Technology Service Desk Co-op - Fall 2026

Help Desk Analyst :: Franklin or Madison

Network Support Analyst

Technical Support Analyst (Hybrid)

Business Analyst

Senior Human Resource Business Technology Analyst

Servicenow Configuration Management Database Analyst III

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