Top 1181 Member services representative Jobs in Mason, Oh

Patient Services Representative - Front Desk - Westchester, OH
The Dermatology Group —West Chester, OH
- Ability to walk for extended periods
- Ability to climb stairs
- High school diploma or GED
Quick Apply
13d
Medical Patient Services Representative
Mayfield Spine Surgery Center (12254) —Cincinnati, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Health savings account
- Paid holidays
Care Services Representative
Ohio's Hospice —Dayton, OH
- Full-time
- High school diploma or GED
- Organizational skills
- Associate's degree
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22h
Sr Patient Services Representative, Full Time, First Shift
UC Health, LLC —Cincinnati, OH
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
Quick Apply
13d
Patient Services Representative, Full-Time, First Shift, Holmes Sleep Clinic
UC Health, LLC —Cincinnati, OH
- Full-time
- Medication administration
- HIPAA
- High school diploma or GED
Quick Apply
13d
Client Services Representative
Mason Family Pet Hospital —Mason, OH
- $14 - $18 an hour
- Part-time
- Sales
- 11+ years
- High school diploma or GED
- Health savings account
- Paid holidays
Guest Services Team Member (Part-Time)
Ronald McDonald House Southwest Ohio —Cincinnati, OH
- $25 an hour
- Part-time
- Computer literacy
- Mid-level
- Office
4d
Medical Front Desk Representative
AllerVie Health —West Chester, OH
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Clinic
- Health savings account
- Paid holidays
Quick Apply
Clinical Asst I 17:30-22:30
Cincinnati Children's Hospital —Township of Liberty, OH
- $18.16 - $22.25 an hour
- Part-time
- Inventory management
- High school diploma or GED
- Children
1d
Care Services Representative - FT Evening Shift
Ohio's Hospice —Dayton, OH
- Full-time
- Clean driving record
- Pass drug screening
- High school diploma or GED
- Mileage reimbursement
- Disability insurance
Quick Apply
14d
Member Services Representative Full Time Mornings
Planet Fitness - Midwest Management Group —West Chester, OH
- Full-time
- 18 years or older
- CPR Certification
- Computer literacy
Quick Apply
Care Services Representative -FT days
Ohio's Hospice —Dayton, OH
- Full-time
- Clean driving record
- Pass drug screening
- High school diploma or GED
- Mileage reimbursement
- Disability insurance
Quick Apply
Customer Care Representative II
Elevance Health —Mason, OH
- Full-time
- Hybrid work
- Research
- High school diploma or GED
- Computer skills
- Work from home
Quick Apply
Planet Fitness Front Desk Representative
Planet Fitness —West Chester, OH
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Member Service Representative (teller)
Greater Cincinnati Credit Union —Cincinnati, OH
- From $17 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
14d
Customer Service Representative - State Farm Agent Team Member
Jean Stewart - State Farm Agent —Loveland, OH
- $35,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
CSR
Community Veterinary Partners —Lebanon, OH
- Part-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Member Experience Representative I - Full Time (40 Hours)
Wright-Patt Credit Union Inc. —Centerville, OH
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Financial services
Quick Apply
6d
Full-time Client Coordinator
Animal Hospital of West Chester —West Chester, OH
- $15 - $20 an hour
- Full-time
- Perioperative Care
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
12d
Customer Service Representative - State Farm Agent Team Member
Nikki Shah - State Farm Agent —Loveland, OH
- $40,000 - $55,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Quick Apply

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Patient Services Representative - Front Desk - Westchester, OH

The Dermatology Group -
West Chester, OH

Quick Apply

Job Details

13 days ago

Qualifications

In-person patient registration
Record keeping
Medical chart preparation
Patient question and concern management
Maintaining an organized workspace
Operations coordination
Greeting customers
Patient complaint handling
Incident Escalation
Phone call screening
Medical scheduling
High school diploma or GED
Documentation tools
Customer engagement
Desktop applications
Productivity software
Phone triage
Clean workspace maintenance
Managing patient records
Care coordination
Referral coordination
Escalation handling
Entry level
File organization

Full Job Description

Position Summary:

We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team. In this vital role, you will ensure seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices and facilities. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.

Essential Functions:

To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations:

Patient Engagement: Greet patients warmly and professionally upon arrival. Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience.
Clinical Call Coordination: Accurately triage and route clinical calls to the appropriate departments or personnel, ensuring timely and precise resolution of patient inquiries.
Documentation Assistance: Support patients in completing required forms and paperwork, providing clear guidance to ensure accuracy and completeness.
Environment Management: Maintain a clean, organized, and inviting work area and lobby to ensure a positive first impression for patients and visitors.
Issue Escalation: Identify and escalate patient concerns to the appropriate team members or departments to maintain service excellence and satisfaction.
Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners.
Referral and Record Management: Accurately enter referral information, manage patient records, and ensure that all medical charts are up-to-date and readily accessible.
Reliability: Demonstrate consistent attendance and punctuality to support uninterrupted patient care and team collaboration.
Additional Duties: Perform other tasks as assigned by the supervisor to enhance the efficiency and effectiveness of healthcare operations.

Knowledge, Skills, & Abilities:

High school diploma or equivalent.
0-1 years of customer service experience, preferably in a call center, healthcare, or retail environment.
Proficient in collecting patient payments at the time of service.
Skilled in navigating multiple computer systems simultaneously.
Competent in Microsoft Office applications.

This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.

Physical and Mental Demands:

The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities:

Physical Requirements:
- Occasionally required to stand, walk, and sit for extended periods.
- Use hands to handle objects, tools, or controls; reach with hands and arms.
- Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl.
- Occasionally lift, push, pull, or move up to 20 pounds.
Vision Requirements:
- Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Note:
This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.

Quick Apply

Refine Your Search

member services representative jobs in mason, oh

Patient Services Representative - Front Desk - Westchester, OH

Medical Patient Services Representative

Care Services Representative

Sr Patient Services Representative, Full Time, First Shift

Patient Services Representative, Full-Time, First Shift, Holmes Sleep Clinic

Client Services Representative

Guest Services Team Member (Part-Time)

Medical Front Desk Representative

Clinical Asst I 17:30-22:30

Care Services Representative - FT Evening Shift

Member Services Representative Full Time Mornings

Care Services Representative -FT days

Customer Care Representative II

Planet Fitness Front Desk Representative

Member Service Representative (teller)

Customer Service Representative - State Farm Agent Team Member

CSR

Member Experience Representative I - Full Time (40 Hours)

Full-time Client Coordinator

Customer Service Representative - State Farm Agent Team Member

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