Top 22 Permit coordinator Jobs in Mason, Oh

Permit and Billing Coordinator
A-Abel Family of Companies —Dayton, OH
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid time off
- Retirement plan
Quick Apply
14h
Permit Coordinator
KPI Solutions —Cincinnati, OH
- Hybrid work
- Construction site
- 5 years
- Research
- Wellness program
- AD&D insurance
Quick Apply
10d
Design Engineering Coordinator
Silco Fire & Security —Cincinnati, OH
- Background check
- Microsoft Outlook
- Pass drug screening
- Paid training
- Paid holidays
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HR Coordinator
Meridian Bioscience, Inc. —Cincinnati, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
7d
Mason City School District - Assistant Football Coach/Special Teams Coordinator
Greater Cincinnati School Application Consortium —Mason, OH
- Online Application
- CPR Certification
- Children
- Public school
SERVICE AREA COORDINATOR (RECREATION PROGRAMMING)
City of Cincinnati —Cincinnati, OH
- $73,185.21 - $98,354.81 a year
- Weekends as needed
- Experience working with individuals with disabilities
- Computer literacy
- Writing skills
- Health savings account
- Paid holidays
2d
Administrative, Accounting and HR Coordinator
Brandstetter's Kanga Roof —Cincinnati, OH
- Mid-level
- Office
- Administrative experience
- Paid holidays
- Health insurance
EHS/QC Coordinator
Oldcastle APG —Cincinnati, OH
- Mid-level
- Training & development
- Manufacturing
- Health insurance
- Dental insurance
Quick Apply
Design Engineer
20/20 Search —Cincinnati, OH
- $48 an hour
- Full-time
- Bachelor's degree
- In-person
- Senior level
- Opportunities for advancement
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Family Justice Center Community and Court Services
YWCA GREATER CINCINNATI —Cincinnati, OH
- $24,000 a year
- Part-time
- Hybrid work
- Bilingual
- Mid-level
- Office
Quick Apply
3d
Event Sales Coordinator
3CDC —Cincinnati, OH
- $48,000 - $52,000 a year
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Quick Apply
OxyChem Chemical Operator
Oxychem —Cincinnati, OH
- 8 hour shift
- Writing skills
- Basic math
- Data analysis skills
Safety Coordinator - EGC
Messer Construction Co. —Newport, KY
- Weekends as needed
- Microsoft Word
- Clean driving record
- Microsoft Excel
Quick Apply
1d
IT, Cybersecurity, Cloud Computing Instructor, Adult-Education Adjunct
Greater Cincinnati School Application Consortium —Lebanon, OH
- $31.08 an hour
- Online Application
- Background check
- Classroom
- Azure
- On-the-job training
- Flexible schedule
Certified Nursing Assistant Instructor (Part-Time) - Health Professions Academy
Greater Cincinnati School Application Consortium —Cincinnati, OH
- $37.92 an hour
- Part-time
- Classroom
- RN License
- Writing skills

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Permit and Billing Coordinator

A-Abel Family of Companies
Dayton, OH

Quick Apply

Job Details

Full-time
14 hours ago

Benefits

Paid time off
Retirement plan

Qualifications

Record keeping

Full Job Description

A-Abel Family of Companies

Permit and Billing Coordinator

Job Description

Department: Accounting and Office Administration

Reports To: Office Manager

Status: Full Time, Hourly, Non-Exempt

Location: 440 Congress Park Drive, Dayton, OH 45459

Schedule: Monday through Friday, 7:30 AM to 4:30 PM, in office

Position Summary

The Permit and Billing Coordinator keeps money moving into the company and keeps customers taken care of after the work is done. This role owns permit filing and inspection scheduling across all three of our trades, collections on all open invoices, and monthly membership billing. It also handles happy calls to our customers after completed jobs and serves as a backup to the Customer Service team when call volume is heavy or the office is short handed.

We are a family owned business and have been since 1937. The person in this seat talks to our customers regularly, so we are looking for someone who can be firm about getting an invoice paid and still leave the customer feeling good about A-Abel.

Permits and Compliance

Submit electrical permits and schedule inspections
Submit plumbing permits, including gas and water heater permits
Submit and track backflow test forms
Track all open permits through inspection and close out, and follow up on anything that stalls
Maintain jurisdiction contacts, fee schedules, and filing requirements for the areas we serve

Collections

Manage the collections process for all A-Abel companies
Own collections on all open invoices from the day they go unpaid, including phone calls, statements, and payment arrangements
File liens on delinquent accounts and follow through to release
Keep the aging report current and review it with the Office Manager weekly
Flag accounts that need to go to small claims or outside collections

Monthly Membership Billing

Run monthly membership billing in ServiceTitan and confirm every recurring service agreement bills on schedule
Work declined and failed payments, contact the customer for updated card or bank information, and reprocess
Maintain membership records, including new enrollments, renewals, cancellations, upgrades, and billing changes
Reconcile membership revenue each month and report active member counts, new adds, and cancellations
Coordinate with dispatch so members who are due for service get scheduled

Happy Calls

Call customers after completed jobs to confirm the work was done right and they were treated well
Document the customer response on the job in ServiceTitan
Escalate any complaint or unresolved issue to the appropriate manager the same day, do not let it sit
Ask happy customers for a Google review and send the review link
Report recurring themes, good and bad, to management so we can coach to them

Customer Service Backup

Answer incoming calls and book jobs in ServiceTitan when call volume spikes or CSRs are out
Follow the same booking standards, greeting, and phone etiquette as the Customer Service team
Assist with confirmation calls, rescheduling, and customer follow up as needed
Stay current on our service offerings, membership plans, and pricing well enough to answer basic customer questions

Office Support

Receive and distribute company mail
Provide general administrative support to the office as needed

Qualifications

Two or more years in accounts receivable, collections, billing, or a similar office role
Comfortable making collection calls and holding a firm but professional conversation about money
Strong phone presence and customer service instincts
Accurate with numbers and detail oriented with recordkeeping
Able to juggle several recurring deadlines in the same week without dropping any of them
Working knowledge of Excel and standard office software
ServiceTitan experience is a plus, but we will train the right person
Home services, construction, or trades background is a plus
Discretion with customer payment information and company financials

Benefits

Health insurance
Paid time off
Retirement plan with company match

What Success Looks Like

Permits are filed same day or next day and nothing sits waiting on an inspection we forgot to schedule
Past due balances over 30 days trend down quarter over quarter
Membership billing runs clean every month with declined payments worked within the week
Happy calls are completed on a consistent percentage of jobs and issues get surfaced fast
Customers who deal with this role feel taken care of, even the ones getting a collection call

This job description outlines the primary duties of the position and is not intended to be an exhaustive list. Duties may be adjusted as the needs of the business change.

Quick Apply

Refine Your Search

permit coordinator jobs in mason, oh

Permit and Billing Coordinator

Permit Coordinator

Design Engineering Coordinator

HR Coordinator

Mason City School District - Assistant Football Coach/Special Teams Coordinator

SERVICE AREA COORDINATOR (RECREATION PROGRAMMING)

Administrative, Accounting and HR Coordinator

EHS/QC Coordinator

Design Engineer

Family Justice Center Community and Court Services

Event Sales Coordinator

OxyChem Chemical Operator

Safety Coordinator - EGC

IT, Cybersecurity, Cloud Computing Instructor, Adult-Education Adjunct

Certified Nursing Assistant Instructor (Part-Time) - Health Professions Academy

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