Top 117 Claims supervisor Jobs in Mason Oh

Service Supervisor
Great Day Improvements: A Family of Brands —Cincinnati, OH
- $55,000 - $60,000 a year
- Online Application
- Mid-level
- Continuous improvement
- Military encouraged
- Fuel card
- Paid holidays
Supervisor - Claims
Luxottica (LoA Corporate) —Mason, OH
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Paid time off
Client Success Manager - REMOTE
S&S Healthcare —Cincinnati, OH
- $70,000 - $80,000 a year
- Remote
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
3d
Operations Supervisor
Ward Trucking, LLC —Cincinnati, OH
- $65,000 - $85,000 a year
- Full-time
- Mid-level
- Travel
- Computer skills
- Wellness program
- Health savings account
Trade Compliance Manager
Cintas —Mason, OH
- Full-time
- Office
- 3 years
- Finance
- Profit sharing
- AD&D insurance
Benefit Success Manager
ClaimLinx —Cincinnati, OH
- $45,000 - $47,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
Marketing Manager
Urban Sites —Cincinnati, OH
- $65,000 - $75,000 a year
- Full-time
- Hospitality
- Mid-level
- Apartments
- Health insurance
- Dental insurance
Quick Apply
Practice Manager
Wyoming Smiles Center —Cincinnati, OH
- $60,000 - $80,000 a year
- Full-time
- Private practice
- Dental office
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
10d
Service Manager / Home Building
Maronda Homes —Loveland, OH
- $60,000 - $85,000 a year
- Weekends as needed
- Background check
- Management
- Construction site
- Health savings account
- Health insurance
Quick Apply
Client Service Manager - Commercial Lines
Gallagher —Cincinnati, OH
- $56,500 - $94,500 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Health savings account
Personal Lines Client Service Manager
Gallagher —Cincinnati, OH
- $47,000 - $70,500 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Bachelor's degree
2d
Home Manager
Consumer Support Services, Inc. —Dayton, OH
- $18.25 an hour
- Full-time
- Residential
- High school diploma or GED
- Driver's License
- Paid training
- Mileage reimbursement
Quick Apply
3d
Manager, Editor, Government and Public Services (GPS)
Deloitte —Cincinnati, OH
- $88,600 - $163,100 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- English
Business Office Manager (BOM)
Middletown Health and Rehab —Middletown, OH
- $25 - $34 an hour
- Weekends as needed
- Microsoft Excel
- Skilled nursing facility
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
11d
Customer Success Manager (Hybrid)
Unlimited Systems —Cincinnati, OH
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
Quick Apply
Consulting Manager, Healthcare Claims PM
Cognizant —Mason, OH
- $81,450 - $126,750 a year
- Full-time
- Hybrid work
- Office
- Presentation skills
- Agile
- Paid parental leave
- Employee stock purchase plan
(USA) Area Manager Asset Protection - All DC/FC
Walmart —Monroe, OH
- $65,500 - $98,000 a year
- High school
- Computer literacy
- Mid-level
- Paid jury duty
- Disability insurance
Supv-Operations
FedEx Freight —Fairfield, OH
- Full-time
- Management
- Customer service
- Word processing
5d
Casualty Claims Supervisor - AgriBusiness
Great American Insurance Company —Cincinnati, OH
- Full-time
- Hybrid work
- 5 years
- Office
- Finance
- Commuter assistance
- Paid parental leave
Quick Apply
Assembly Supervisor
GTC Manufacturing —Cincinnati, OH
- $80,000 - $100,000 a year
- Overtime
- 5 years
- Mid-level
- High school diploma or GED
Quick Apply
11d

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claims supervisor jobs near mason oh

Service Supervisor

Great Day Improvements: A Family of Brands -
Cincinnati, OH

Apply Now

Job Details

Full-time
$55,000 - $60,000 a year

Benefits

Fuel card
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance

Qualifications

Customer communication

Full Job Description

Overview:

Champion is seeking for a Service Supervisor

The Service Supervisor is responsible for supporting and supervising local CSG agents while helping drive a strong customer experience, efficient service operations, and consistent follow-through on warranty and service needs. This role partners closely with the CSG Regional Supervisor and local division leadership to ensure customer concerns are handled timely, service schedules are optimized, warranty claims are managed properly, and account receivable/payment expectations are followed.

The Service Supervisor should be a strong communicator, organized, customer-focused, and able to balance team support, technician scheduling, service resolution, and operational accountability. Construction or home improvement knowledge is preferred but not required.

Why Champion?

Highly competitive pay $55,000 - $60,000 per year
Robust benefit package- full-time W-2 position, health, dental and disability insurance, flexible spending account, 401K, paid vacation, holidays and much more
Culture focused- community involvement, employee incentives/rewards and much more
Opportunity to grow in a national 60-year-old company who designs, builds, installs & guarantees it!
Company provided truck, tools & gas card

Responsibilities:

Team Supervision and Support

Help supervise and support local CSG agents in day-to-day service and customer support operations.
Provide coaching, guidance, and direction to ensure agents are following proper service processes.
Assist with onboarding, continuous training, and development of local CSG team members.
Reinforce expectations around customer communication, documentation, follow-up, and ownership.
Partner with the CSG Regional Supervisor to identify training opportunities and performance gaps.

Customer Service and Warranty Support

Help drive exceptional customer service by ensuring customers are contacted timely, treated professionally, and provided clear next steps.
Support customer service and warranty needs from initial request through resolution.
Create new warranty claims and ensure all required information is documented accurately.
Review customer concerns and help determine appropriate next steps based on warranty guidelines, service history, and company process.
Ensure service cases are properly updated and managed through completion.

Service Scheduling and Technician Optimization

Help manage the service technician schedule to ensure full optimization of technician time, routing, and daily capacity.
Work with local teams to prioritize urgent service needs, warranty issues, customer escalations, and open service cases.
Monitor scheduled service appointments and help reduce delays, missed appointments, or inefficient routing.
Partner with technicians, Installation Managers, and local leadership to ensure service work is completed timely and documented properly.

Product Ordering and Service Coordination

Order required product, parts, and materials needed to complete warranty or service work.
Track ordered materials and follow up to ensure service is scheduled once product is available.
Coordinate between CSG, production, service technicians, warehouse, and management to move service needs forward.
Help ensure service and warranty work is completed accurately and in alignment with company standards.

Account Receivable and Customer Payments

Assist with account receivable collections related to service work, warranty requirements, trip charges, customer balances, and payment expectations.
Communicate clearly with customers regarding payment requirements when applicable.
Help collect customer payments and ensure payment documentation is accurate.
Partner with leadership when customer payment concerns, disputes, or unresolved balances impact service work.

Reporting and Process Accountability

Monitor open service cases, warranty claims, technician schedules, and aging service items.
Provide updates to the CSG Regional Supervisor regarding team performance, service trends, customer concerns, and process gaps.
Help ensure CRM/service systems are updated accurately and timely.
Support continuous improvement by identifying recurring issues, training needs, and opportunities to improve the customer experience.

Qualifications:

Previous customer service, service coordination, scheduling, warranty, or operations experience preferred.
Prior supervisory or team lead experience preferred.
Construction, window, door, sunroom, or home improvement knowledge preferred but not required.
Strong communication and follow-up skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong problem-solving skills and attention to detail.
Comfortable handling customer concerns, escalations, payments, and service-related issues.
Ability to coach and support team members while maintaining accountability.
Proficient with CRM systems, scheduling tools, email, and Microsoft Office preferred.

Key Competencies

Customer-focused mindset
Strong follow-through and ownership
Team leadership and coaching
Clear communication
Problem-solving
Organization and time management
Sense of urgency
Process accountability
Professionalism and empathy

Success Measures

Success in this role will be measured by:

Improved customer communication and satisfaction
Timely completion of service and warranty work
Optimized technician scheduling and routing
Accurate warranty claim creation and product ordering
Strong account receivable/payment follow-up
Reduced aging service cases
Improved team knowledge, consistency, and accountability
Strong partnership with the CSG Regional Supervisor and local leadership

Champion Window is an Equal Employment Opportunity Employer

If you need assistance with completing the online application due to a disability, please contact Champion Window.

Today & Every Day, CHAMPION Thanks Our Veterans! Now Hiring and Honoring Veterans. Apply today to find your next challenging career.

#INDP

Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.

Apply Now

Refine Your Search

claims supervisor jobs in mason oh

Service Supervisor

Supervisor - Claims

Client Success Manager - REMOTE

Operations Supervisor

Trade Compliance Manager

Benefit Success Manager

Marketing Manager

Practice Manager

Service Manager / Home Building

Client Service Manager - Commercial Lines

Personal Lines Client Service Manager

Home Manager

Manager, Editor, Government and Public Services (GPS)

Business Office Manager (BOM)

Customer Success Manager (Hybrid)

Consulting Manager, Healthcare Claims PM

(USA) Area Manager Asset Protection - All DC/FC

Supv-Operations

Casualty Claims Supervisor - AgriBusiness

Assembly Supervisor

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