Top 62 Guest service agent Jobs in Mason Oh

Leasing Agent Professional
T&R Properties —Bellbrook, OH
- From $18 an hour
- Full-time
- Background check
- Customer service
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Front Desk Agent
Courtyard by Marriott - Mason, Ohio —Mason, OH
- Weekends as needed
- Computer literacy
- Hotel
- Computer skills
- Flexible schedule
Quick Apply
Front Desk Agent
Homewood Suites by Hilton —Mason, OH
- $15 an hour
- Part-time
- Background check
- Hotel
- In-person
- Free parking
- Employee discount
Quick Apply
Front Desk Agent at Cincinnati Marriott North
Crestview Management, LLC —West Chester, OH
- $16 an hour
- Full-time
- Hotel
- Organizational skills
- Computer skills
- 401(k)
- Vision insurance
Quick Apply
Front Desk Agent
Aloft West Chester —West Chester, OH
- $15 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Agent
Ivy Hospitality —West Chester, OH
- $13 - $16 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Extended Stay America Cincinnati Blue Ash Kenwood Rd - Front Desk Agent
Aimbridge Hospitality —Blue Ash, OH
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent at the Marriott Cincinnati Northeast
Crestview Management, LLC —Mason, OH
- Hotel
- Negotiation
- Entry level
Quick Apply
Front Desk Sales Associate
Massage Envy —Mason, OH
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- 401(k)
Extended Stay America Cincinnati Blue Ash Reed Hartman - Front Desk Agent
Aimbridge Hospitality —Blue Ash, OH
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Hotel Front Desk Clerk
Hyatt Place Sharonville Convention Center —Sharonville, OH
- $14 - $15 an hour
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
12d
Front Desk Associate
Comfort Inn and Suites —West Chester, OH
- $13.00 - $13.50 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
- Employee discount
Quick Apply
Hotel Front Desk
Home 2 Suites —Springdale, OH
- $14 - $15 an hour
- Part-time
- Hotel
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
1d
Front Desk Agent
Residence Inn by Marriott Kenwood —Cincinnati, OH
- Evening shift
- Residential
- Hotel
- High school diploma or GED
- Paid jury duty
- Paid holidays
Quick Apply
Hampton Inn Blue Ash, Ohio Front Desk Agent
RAINMAKER TEAM LLC —Blue Ash, OH
- $13 - $15 an hour
- Weekends as needed
- Hotel
- Computer skills
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Part Time Leasing Agent
Mason Grand —Mason, OH
- $18 - $19 an hour
- Part-time
- Background check
- Customer service
- Residential
Quick Apply
11d
Hotel Front Desk Clerk - PM & AM Shift
Moxy Cincinnati Downtown —Cincinnati, OH
- $15 - $16 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Front Desk Agent
MCR Hotels —Loveland, OH
- $14 - $16 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Extended Stay America Dayton - South - Front Desk Agent
Aimbridge Hospitality —Dayton, OH
- Full-time
- Residential
- Hotel
- High school diploma or GED
- AD&D insurance
- Disability insurance
Hotel Front Desk Attendant - AM & PM - Part-Time
Hampton Inn & Suites Cincinnati/Kenwood —Cincinnati, OH
- $13 - $14 a year
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply

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guest service agent jobs near mason oh

Leasing Agent Professional

T&R Properties -
Bellbrook, OH

Quick Apply

Job Details

Full-time
From $18 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Computer operation
Customer service
Computer literacy
High school diploma or GED
Driver's License
Geometry
Typing
Algebra

Full Job Description

SUMMARY

The Leasing Agent is accountable for showing and leasing apartments to prospective residents by performing the following essential job functions.

RESPONSIBILITIES

The Leasing Agent is accountable for showing and leasing apartments/condominiums, renewing leases to existing residents and performing promotional tasks and timely follow-up with prospective residents to maximize revenue generation to meet or exceed established budget parameters. This includes, but is not limited to, the following:

Provide prompt and superior customer service to all residents, prospective residents, visitors and vendors. Be responsive and respectful. Be friendly and helpful.

Professional, business-like attire for men within an office setting includes suits, blazers and/or sports jackets, pants such as dress slacks and/or khakis, collared dress shirts, and dress shoes. Clothing must be clean and pressed. Professional, business-like attire for women within an office setting includes suits, blazers and/or sports jackets, pants such as dress slacks and/or khakis, collared dress shirts, blouses, sleeveless blouses and/or skirts if business appropriate, and dress shoes. Clothing must be clean.

Perform, or ensure performance, of all leasing and renewal activities to maximize revenue and retention goals.

Ensure there is appropriate entryway signage and/or balloons to draw in traffic.

Answer the phone unless with another customer. A missed call is lost revenue.

Check phone messages several times throughout each day and return calls promptly.

Check email several times throughout each day for electronic inquiries/leads.

Keep Marketing Path and Models/Target Units fresh and presentable each day utilizing the Daily Marketing Checklist.

Ensure excellent curb appeal. All employees are expected to pick up trash when walking by.

Build rapport with prospective residents over the phone and in person.

Complete the guest card and confirm accuracy upon completion. Record necessary information to ascertain needs and qualifications, including the prospect’s email address and cell phone number. This should be done on a daily basis.

Accompany prospects to model/target units and discuss the features, benefits, size and layout of rooms. Tour the community to show the available amenities, such as a swimming pool, workout facility, playgrounds, laundry center, etc.

Follow up with prospective residents via phone, email, and mail, 5-7 times per prospect.

Lease renewal letters and/or contact should occur at 90, 60, 45 and 30 days prior to expiration.

All pending renewals must be closed out no less than 30 days prior to lease expiration.

Review and obtain all necessary information on Rental Application, Term Sheet and all applicable Lease Addenda, and collect rent, deposits and fees under the direction of the Property Manager.

Be neat, professional and presentable.

Assist in the planning and execution of marketing strategy to qualified sources to increase traffic to the community and/or property.

A detailed marketing plan should be created by the Property Manager and implemented each month relating to advertising, outreach marketing, resident retention and community events.

Dedicate at least 4 hours each week to outreach marketing. This involves building relationships with local businesses and sharing marketing materials in high-traffic areas where they’ll reach the most people.

The outreach marketing log is to be sent to the OPS Facilitator on the 14th and 28th of each month.

Market Surveys are to be completed semi-monthly and submitted by the 14th and the 28th of each month.

All other duties as assigned.

QUALIFICATIONS AND SKILLS REQUIRED

High school diploma or G.E.D.; 6 months related experience and/or training; or equivalent combination of education and experience.

Must have superior verbal communication skills, high enthusiasm and proven sales techniques.

Must be familiar with a computer and keyboard.

Ability to read and interpret documents such as Rental Application, Term Sheet, Residential Apartment Lease, safety rules, operating and maintenance instruction and Best Practices manuals.

Ability to effectively present information and respond to questions from groups of prospects, residents, co-workers and the general public.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

Ability to deal with problems involving several concrete variables in situations where only limited standardization exists.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance

Experience:

Customer service: 1 year (Preferred)

License/Certification:

Driver's License (Required)

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in mason oh

Leasing Agent Professional

Front Desk Agent

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Front Desk Agent at the Marriott Cincinnati Northeast

Front Desk Sales Associate

Extended Stay America Cincinnati Blue Ash Reed Hartman - Front Desk Agent

Hotel Front Desk Clerk

Front Desk Associate

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Hampton Inn Blue Ash, Ohio Front Desk Agent

Part Time Leasing Agent

Hotel Front Desk Clerk - PM & AM Shift

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Extended Stay America Dayton - South - Front Desk Agent

Hotel Front Desk Attendant - AM & PM - Part-Time

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