Nestea Recruiting is recruiting on behalf of DermaMode Spa for a Patient Consultation Sales Specialist position at its Cincinnati, Ohio location.
This is an in-person W-2 employee position with DermaMode Spa. DermaMode Spa is the employer for this role. Nestea Recruiting is assisting with candidate communication, screening coordination, and hiring support on behalf of DermaMode Spa.
Position Overview
DermaMode Spa is seeking a Patient Consultation Sales Specialist to support scheduled consultations, client communication, service education, package presentation, pricing discussions, follow-up activity, CRM documentation, and local sales support at the Cincinnati location.
This is a client-facing sales position in a wellness and aesthetic spa setting. The role is best suited for someone who is comfortable speaking with clients in person, organized with follow-up, and confident discussing service options, treatment packages, memberships, pricing, and payment options.
Prior experience in aesthetics, medspa, wellness, beauty, fitness, luxury client service, client coordination, or sales is helpful, but not required. Training is provided.
Consultation Role Focus
The Patient Consultation Sales Specialist helps guide interested clients through the consultation process in a clear, respectful, and organized way.
This position supports:
- Scheduled patient and client consultations
- Service education and client questions
- Package, membership, and service option discussions
- Pricing and payment option communication
- Lead follow-up after consultations
- CRM tracking and consultation notes
- Local sales goals and consultation conversion
- A professional and supportive client experience
Daily Responsibilities
Responsibilities may include:
- Meeting with scheduled clients in person at the Cincinnati location
- Asking questions to understand each client’s goals, concerns, and service interests
- Explaining available wellness and aesthetic services clearly and professionally
- Presenting service packages, memberships, pricing, and payment options
- Helping clients understand next steps after their consultation
- Following up with prospective clients by phone, text, email, or in person
- Tracking leads, consultations, follow-ups, outcomes, and notes in the company CRM
- Maintaining accurate documentation for client communication and sales activity
- Supporting local sales goals and consultation conversion expectations
- Communicating with spa leadership, providers, and support staff
- Following company procedures for consultation flow, pricing, payment options, and client communication
- Participating in paid training, service education, coaching, and team communication
- Supporting client engagement, appointment flow, and promotional activity when needed
Sales and Client Communication
This position is focused on consultation-based sales. The goal is to help interested clients understand their available options while supporting DermaMode Spa’s sales process in a professional and respectful way.
The right candidate should be comfortable with:
- In-person sales conversations
- Consultation-based selling
- Presenting service value clearly
- Discussing packages, memberships, or service plans
- Reviewing pricing and payment options
- Following up with prospective clients consistently
- Using a CRM or similar tracking system
- Working toward performance and conversion goals
- Receiving coaching and applying feedback
Compensation and Training
This position includes:
- $3,000 monthly compensation
- Paid training
- Performance-based growth opportunities
- Additional commission, bonus, or incentive opportunities if included in DermaMode Spa’s current compensation plan
Compensation details are reviewed during the hiring process so candidates understand the full pay structure before accepting the position. Any commission, bonus, or incentive eligibility is based on DermaMode Spa’s current compensation plan.
Training may include:
- Service education
- Consultation standards
- Company sales process
- CRM usage and lead tracking
- Pricing and package communication
- Payment option procedures
- Client follow-up expectations
- Spa workflow and client experience standards
- Ongoing coaching based on performance and business needs
Schedule Requirements
This position is scheduled 4 days per week.
Schedule includes:
- Sunday availability required
- Three additional weekdays scheduled Monday through Friday
- Monday through Friday hours: 10:00 AM to 6:00 PM
- Sunday hours: 11:00 AM to 6:00 PM
Final schedule details are reviewed during the hiring process.
Services You May Discuss
DermaMode Spa provides training on its service menu. Services may include non-invasive wellness and aesthetic services such as:
- Body contouring services
- RF-based treatments
- Fractional RF services
- Cryotherapy-related services
- Cryo slimming services
- EMS-related services
- Cavitation-related services
- Skin-focused services
- Other non-invasive wellness and aesthetic services offered by the spa
Required Qualifications
Qualified candidates should have:
- Experience in sales, client consultations, customer service, membership sales, patient coordination, front-office client support, or another client-facing role
- Strong communication and presentation skills
- Comfort discussing pricing, packages, memberships, and payment options
- Ability to follow up with clients professionally and consistently
- Strong organization and attention to detail
- Ability to use a CRM or similar tracking system
- Comfort working in a performance-focused sales environment
- Coachable attitude and willingness to learn DermaMode Spa’s services, procedures, and expectations
- Ability to work in person at the Cincinnati, OH location
- Ability to work the required schedule, including Sundays
- Professional appearance and communication style
Preferred Background
Helpful experience may include:
- Aesthetic spa, medspa, wellness, beauty, fitness, or luxury client service experience
- Package-based sales or membership sales
- Appointment-based consultations
- Lead follow-up and client conversion
- Performance goals or incentive-based compensation
- Healthcare-adjacent or client-facing service environments
- Local sales or location-level client acquisition support
Work Setting
This role is based in a wellness and aesthetic spa environment. The Patient Consultation Sales Specialist will interact regularly with clients, prospective clients, spa providers, leadership, and support team members.
The right candidate should be comfortable working on site, following company procedures, documenting client activity accurately, and supporting both the client experience and the location’s sales process.
Employment Information
This is a W-2 employee position with DermaMode Spa in Cincinnati, Ohio.
Nestea Recruiting is assisting with recruitment for this role and is not the direct employer. Employment terms, onboarding requirements, workplace policies, compensation details, commission or incentive eligibility, and final job expectations will be reviewed with qualified candidates during the hiring process.
Hiring Process
Nestea Recruiting is coordinating the hiring process on behalf of DermaMode Spa. Selected candidates will be contacted regarding next steps, compensation details, training expectations, schedule requirements, role responsibilities, and final employment details with DermaMode Spa.
Pay: $3,000.00 per month
Work Location: In person
