Top 159 Assistant branch manager Jobs in Massachusetts

Bank Branch Supervisor
Watertown Savings Bank —Watertown, MA
- $22.97 - $28.22 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Senior Banker III
Middlesex Savings Bank —Wayland, MA
- $45,122 - $74,451 a year
- Extended hours
- Sales
- Computer literacy
- Basic math
Senior Banker II
Middlesex Savings Bank —Maynard, MA
- $41,097 - $62,682 a year
- Extended hours
- Basic math
- Mid-level
- Office
Branch Manager (Weymouth)
Eastern Bank —Weymouth, MA
- $60,786 - $96,606 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Senior Banker II
Middlesex Savings Bank —Sherborn, MA
- $41,097 - $62,682 a year
- Extended hours
- Basic math
- Mid-level
- Office
Universal Banker II
Salem Five Bank —Hamilton, MA
- $45,000 - $60,000 a year
- Email
- Microsoft Outlook
- Ability to walk for extended periods
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Assistant Branch Manager
Pentucket Bank —North Andover, MA
- $49,270 - $67,740 a year
- Full-time
- Bilingual
- Mid-level
- Office
- Paid time off
Quick Apply
Senior Banker I
Middlesex Savings Bank —Worcester, MA
- $41,097 - $62,682 a year
- Extended hours
- 18 years or older
- Sales
- Basic math
Operations Associate I
Eastern Bank —Newburyport, MA
- From $24.50 an hour
- Full-time
- Mid-level
- Office
- Ability to stand for extended periods
- Disability insurance
- Health insurance
Quick Apply
12d
Assistant Branch Operations Manager
Worldpac —Brockton, MA
- $55,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Wellness program
- Paid holidays
Assistant Branch Manager (South Boston)
Eastern Bank —South Boston, MA
- $28 - $35 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Relationship Banker II
North Easton Savings Bank —Halifax, MA
- Full-time
- Mid-level
- Office
- High school diploma or GED
7d
Assistant Branch Operations Manager
Worldpac —Arlington, MA
- $50,000 - $65,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Wellness program
- Paid holidays
Assistant Branch Operations Manager
Worldpac —Boston, MA
- $50,000 - $60,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Wellness program
- Paid holidays
Assistant Branch Manager
QXO —Attleboro, MA
- $75,680 - $108,790 a year
- Full-time
- Spanish
- Mid-level
- Supervising experience
- Paid training
- Health insurance
4d
Assistant Branch Manager
City of Boston Credit Union —Boston, MA
- $60,000 - $80,000 a year
- Full-time
- Basic math
- Mid-level
- Office
- Flexible schedule
Quick Apply
Assistant Store Manager - Auburn
TD Bank —Auburn, MA
- $29.75 - $44.50 an hour
- Full-time
- Writing skills
- Basic math
- Mid-level
- Health insurance
- Paid time off
Assistant Store Manager - Greenfield
TD Bank —Greenfield, MA
- $29.75 - $44.50 an hour
- Full-time
- Writing skills
- Basic math
- Mid-level
- Health insurance
- Paid time off
5d
Assistant Branch Manager
Rockland Federal Credit Union —Somerville, MA
- $60,500 - $75,625 a year
- Weekends as needed
- Background check
- Mid-level
- Office
- Profit sharing
- AD&D insurance
Quick Apply
Branch Assistant Parts Manager
Tom Nehl Truck Company —Everett, MA
- Sales
- Dealership
- Computer literacy
- Health savings account
- Paid holidays

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Bank Branch Supervisor

Watertown Savings Bank -
Watertown, MA

Quick Apply

Job Details

Full-time
$22.97 - $28.22 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Pension plan
Parental leave
401(k) 6% Match
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Customer communication
Staff supervision
Retail banking experience
Teamwork
Microsoft Office
Administrative experience
Cross-selling
Team development
Problem-solving
Cash handling

Full Job Description

Position Summary:

The Branch Supervisor is a key member of the branch management team, responsible for overseeing daily teller operations, delivering outstanding customer service, and supervising teller staff. This role blends the operational leadership of a Head Teller with the relationship-building and service skills of a Personal Banker. The Branch Supervisor supports efficient branch operations, ensures compliance with bank policies and procedures, and provides coaching and guidance to teller staff. In addition, this individual works directly with customers to understand their financial needs, recommend appropriate products and services, and foster long-term banking relationships.

Under the direction of the Assistant Branch Manager, this position's purpose is to support the office in various supervisory, customer service, operational, and administrative functions. The right candidate should have a previous banking background and at least two years of supervisory experience and is required to work two Saturdays per four-week month and three Saturdays in a five-week month.

Key Responsibilities:

Operational Oversight:

Maintain and balance a teller cash drawer daily and report any discrepancies to the Assistant Branch Manager or Branch Manager.
Provide prompt, accurate routine tasks, including making deposits, withdrawals, transfers, issuing money orders or cashier checks, receiving loan payments, cashing checks, etc.
Oversee cash handling procedures, daily balancing, and branch controls while ensuring compliance with audit and reporting requirements. Maintain oversight of key banking systems—including the Vault, ED Machine, ATM, and Card@Once Machines—to ensure they are operational and available for use.
Supervise teller line operations to ensure accuracy, efficiency, and adherence to bank policies and compliance standards.
Serve as the escalation point for complex transactions or customer concerns.

Customer Service & Sales:

Open, service, and maintain personal and business accounts, ensuring accuracy and compliance.
Build strong customer relationships by identifying needs and recommending appropriate solutions. While assisting in all other customer service-related customer requests and inquiries and promotes and sells bank products and services to customers based on their individual needs. Cross-sell and refer customers to specialized partners (e.g., mortgage, investments) when appropriate.
Provide Call Center Support - for consumer and business in-bound calls, emails, as needed.

Leadership & Development:

In collaboration with the Talent Development Manager, responsible for the supervision, coaching, and performance evaluation of the Teller Team and assisting with staff development. Maintains harmonious relationships with staff and resolves conflicts as they occur.
Lead by example by modeling excellent service and cross sale behaviors.
Be aware of training and development trends for teller staff that require additional training.

Qualifications:

3 years of retail banking supervisory experience, preferably in both teller and customer service/personal banker roles.
Strong knowledge of bank policies, procedures, and compliance requirements.
Excellent internal and external communication, problem-solving, and interpersonal skills.
High attention to detail and accuracy in handling financial transactions.
Fully understands all Teller/PB operational procedures and policies
Well versed in all WSB products and services
Has a strong attendance record and is reliable
The applicant's educational background will be considered

Why Join Us:

As a Branch Supervisor, you will gain valuable leadership experience while continuing to build strong customer relationships. This role is an excellent steppingstone for individuals interested in future leadership positions within the bank.

Watertown Savings is a $1.4 billion mutual savings bank located in the heart of Watertown Square. We are a leader in community involvement, providing world-class service to our customers and offering a friendly, professional work environment since 1870. We want to continue to help those we serve--customers, non-profit organizations, communities, and employees--to prosper and fulfill their goals.

We are committed to being a leader in delivering superior technology that helps our employees provide the highest level of personal and digital service, quality products, and banking convenience to customers and local communities.

We offer a highly competitive compensation and benefits package that provides our team with Medical, Dental & Life Insurance, a 401k with 6% company match, a traditional Defined Benefit pension plan, Tuition Assistance, and an on-site fitness area. You'll find that Watertown Savings Bank is a great place to work and grow your career!

Watertown Savings Bank is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, childbirth, or related medical conditions, age, national origin, ancestry, physical/mental disability, military/veteran status, genetic information, marital status, ethnicity, lineage or any other protected classification, in accordance with applicable federal, state, and local laws.

Member FDIC / Member DIF

Job Type: Full-time

Pay: $22.97 - $28.22 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance

Experience:

Retail Banking Supervisory: 3 years (Required)

Ability to Commute:

Watertown, MA 02472 (Required)

Ability to Relocate:

Watertown, MA 02472: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

assistant branch manager jobs in massachusetts

Bank Branch Supervisor

Senior Banker III

Senior Banker II

Branch Manager (Weymouth)

Senior Banker II

Universal Banker II

Assistant Branch Manager

Senior Banker I

Operations Associate I

Assistant Branch Operations Manager

Assistant Branch Manager (South Boston)

Relationship Banker II

Assistant Branch Operations Manager

Assistant Branch Operations Manager

Assistant Branch Manager

Assistant Branch Manager

Assistant Store Manager - Auburn

Assistant Store Manager - Greenfield

Assistant Branch Manager

Branch Assistant Parts Manager

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