Top 531 Care coordinator Jobs in Massachusetts

SCO Care Navigator - Lawrence - Khmer required
Fallon Health —Lawrence, MA
- $28 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
Clinical Case Manager
INSTITUTE FOR HEALTH & RECOVERY —Malden, MA
- $61,000 - $63,000 a year
- Full-time
- Hybrid work
- School experience
- Spanish
- Clean driving record
Quick Apply
Recovery Support Navigator
Spectrum Health Systems —Haverhill, MA
- $22.90 - $26.51 an hour
- Full-time
- Primary Care
- Mid-level
- Bachelor's degree
- Loan repayment program
- Health insurance
Quick Apply
Case Manager
INSTITUTE FOR HEALTH & RECOVERY —Malden, MA
- $58,000 - $60,000 a year
- Full-time
- Hybrid work
- School experience
- Spanish
- Clean driving record
Quick Apply
Mental Health Intensive Care Coordinator - Master's Level
The Home for Little Wanderers, Inc. —Dorchester, MA
- Full-time
- Spanish
- Computer literacy
- Mid-level
- 403(b) matching
- AD&D insurance
Care Continuum Program Coordinator
State of Massachusetts - Executive Office of Aging and Independence —Boston, MA
- $80,411.50 - $117,590.46 a year
- Full-time
- Mid-level
- Administrative experience
- Bachelor's degree
Care Management Coordinator
Codman Square Health Center Inc —Boston, MA
- $26.00 - $40.51 an hour
- Inventory management
- Mid-level
- Outpatient experience
- Commuter assistance
- AD&D insurance
Quick Apply
Non-Clinical Care Coach
Humana —Massachusetts
- $53,700 - $72,600 a year
- Full-time
- Remote
- Background check
- Computer literacy
- HIPAA
- Paid parental leave
- Paid holidays
Home Care Coordinator
Harbor Health Services, Inc. —Mattapan, MA
- $24.34 - $36.52 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Mid-level
- Mileage reimbursement
- Paid holidays
Quick Apply
10d
Clinical Patient Advocate - Milford Regional 40 hours, Days
UMass Memorial Health —Milford, MA
- $91,312.00 - $164,361.60 a year
- 8 hour shift
- Nursing
- RN License
- Hospital
Integrated Care Contract Coordinator
State of Massachusetts - Exec Office Of Health and Human Services —Boston, MA
- $80,411.50 - $117,590.46 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Research
Discharge Transitions Coordinator - Milford Regional - 40 hours, Days
UMass Memorial Health —Milford, MA
- $23.28 - $41.90 an hour
- 8 hour shift
- Microsoft Outlook
- Hospital
- BLS Certification
Patient Navigation Specialist
Beth Israel Lahey Health —Needham, MA
- $70,000 - $95,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Care Coordinator
FamilyWell —Boston, MA
- $25 an hour
- Nursing
- Psychiatry
- Addiction Medicine
12d
Intake Coordinator - Hybrid
Boston Medical Center —Boston, MA
- $30.05 - $43.75 an hour
- Full-time
- Spanish
- Master of Social Work
- HIPAA
- Health insurance
- Dental insurance
Health Information Management Program Coordinator III
State of Massachusetts - Department of Mental Health —Brockton, MA
- $80,411.50 - $117,590.46 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
4d
Global Brain Care Coalition Project Coordinator I
The Brain Care Labs —Boston, MA
- Call employer
- Microsoft Outlook
- Administrative experience
- High school diploma or GED
Care Transitions Coordinator Home Health
Enhabit Home Health & Hospice —Springfield, MA
- $80,000 - $90,000 a year
- Full-time
- Nursing
- RN License
- Physical & Rehabilitation Medicine
- Health insurance
- Dental insurance
Care Coordinator, PSP HUB
Praxis Precision Medicines, Inc. —Boston, MA
- $86,000 - $106,000 a year
- Email
- Remote
- 5 years
- Mid-level
- Bachelor's degree
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Patient Care Coordinator
A Step Ahead Prosthetics —Burlington, MA
- $25 - $35 an hour
- Full-time
- Mid-level
- Microsoft Office
- In-person
- Health insurance
- 401(k)
Quick Apply
10d

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SCO Care Navigator - Lawrence - Khmer required

Fallon Health -
Lawrence, MA

Apply Now

Job Details

Full-time
$28 - $30 an hour

Qualifications

Microsoft Excel
Microsoft Outlook
Driver's License
Driving
Motivational interviewing
Working with individuals from diverse cultural backgrounds
Experience working with individuals from underserved communities
Experience working with individuals with language barriers
Medical terminology
Home visits (communication methods)
Khmer

Full Job Description

Overview:

About us:

Fallon Health is a company that cares. We prioritize our members—always—making sure they get the care they need and deserve. Founded in 1977 in Worcester, Massachusetts, Fallon Health delivers equitable, high-quality, coordinated care and is continually rated among the nation’s top health plans for member experience, service, and clinical quality. We believe our individual differences, life experiences, knowledge, self-expression, and unique capabilities allow us to better serve our members. We embrace and encourage differences in age, race, ethnicity, gender identity and expression, physical and mental ability, sexual orientation, socio-economic status, and other characteristics that make people unique. Today, guided by our mission of improving health and inspiring hope, we strive to be the leading provider of government-sponsored health insurance programs—including Medicare, Medicaid, and PACE (Program of All-Inclusive Care for the Elderly)— in the region. Learn more at fallonhealth.org or follow us on Facebook, Twitter and LinkedIn.

Brief summary of purpose:

The Navigator–Care Management is part of an interdisciplinary care team that coordinates care, improves access, and supports quality outcomes for NaviCare members. The Navigator builds relationships with members/caregivers via phone and in person, conducts home visits as needed, helps implement care plan interventions, and works to remove barriers to care. In partnership with the Nurse Case Manager, the Navigator updates care plans and provides holistic case management for low-, moderate-, and high-risk members.

Responsibilities:

Primary Job Responsibilities

Member Education, Advocacy, and Care Coordination

Conduct phone and, as appropriate, in-person assessments, screenings, and visits using TruCare; update individualized care plans and aim for first-contact resolution in a culturally responsive manner.
Coordinate and follow up on care needs, including post-transition outreach, appointment scheduling, medication support, and service monitoring.
Educate members/representatives on benefits, coverage criteria, rights, appeals, authorizations, and evidence of coverage.
Identify and address gaps in care (e.g., PCP assignment, preventive screenings, vaccinations) per established protocols.
Screen for social determinants of health and refer to community resources (e.g., food, housing, fuel assistance, transportation); escalate clinical decisions to the Nurse Case Manager or PCP.
Advocate for members’ access to covered benefits and coordinate with community agencies for non-covered supports.

Provider Partnerships and Collaboration

Participate in—and as appropriate, lead—care plan meetings with providers, partners, and care team members.
Collaborate with the interdisciplinary team (e.g., LTC, behavioral health, advanced practitioners, community partners) to support coordinated care.
Build effective working relationships with community partners and providers (e.g., housing, ADH, assisted living, LTC facilities, PCPs) to support timely, member-specific communication.

Access to Care

Submit and track requests/authorizations for covered services; ensure accuracy and timeliness per program workflows.
Educate members and providers on authorization processes and help resolve authorization issues.
Facilitate access to medical, behavioral health, and social services, including arranging transportation when needed.

Care Team Communication

Communicate timely updates with members, caregivers, providers, and internal teams on care plans, service changes, and member status.
Partner with LTC and community teams during admissions, transitions, and discharges to ensure continuity of care.

Regulatory Requirements, Documentation, and Reporting

Complete required activities to meet CMS/State, NCQA, HEDIS, and other standards (e.g., welcome calls, screenings, care plans).
Document accurately and on time in TruCare and related systems; review and validate member panel data and reports.

Additional Responsibilities

Maintain knowledge of program benefits, policies, procedures, and community resources.
Support operations by covering assignments, adapting to priorities, and completing other duties as assigned.
Mentor or train staff on job-related processes and workflows, as assigned.

Qualifications:

Education

College degree (BA/BS in Health Services or Social Work) preferred

License/Certifications

License: N/A

Certification: Community Health Worker - preferred

Other: Satisfactory Criminal Offender Record Information (CORI) results

Driving your personal motor vehicle is an essential job function of this position and the following requirements apply:

Must possess a valid drivers’ license
Must attest to no disqualifiers per Driver Safety Policy
Must possess and provide proof of minimal state required auto insurance
Must have reliable transportation

Education

2+ years’ experience in managed care and/or community-based health and human services (e.g., home health, personal care management, independent living, ASAP, or relevant state agencies) preferred
Understanding of hospitalization and post-discharge needs required
Working knowledge of medical terminology, common conditions, and medical record documentation; able to identify triggers requiring RN intervention required
Motivational interviewing experience and ability to work effectively with diverse and non-English-speaking populations required
Understanding of social determinants of health required
Proficiency with Microsoft Office (Excel, Outlook, Word) required
Experience with face-to-face member visits and working with providers/community partners preferred
Experience working on a multidisciplinary care team within a managed care organization preferred

Pay Range Disclosure:

In accordance with the Massachusetts Wage Transparency Act, the pay range for this position is $28/hr - $30/hr which reflects what we reasonably and in good faith expect to pay at the time of posting. Final compensation will depend on the candidate’s experience, skills, and fit with the role’s responsibilities.

Fallon Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#P01

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Refine Your Search

care coordinator jobs in massachusetts

SCO Care Navigator - Lawrence - Khmer required

Clinical Case Manager

Recovery Support Navigator

Case Manager

Mental Health Intensive Care Coordinator - Master's Level

Care Continuum Program Coordinator

Care Management Coordinator

Non-Clinical Care Coach

Home Care Coordinator

Clinical Patient Advocate - Milford Regional 40 hours, Days

Integrated Care Contract Coordinator

Discharge Transitions Coordinator - Milford Regional - 40 hours, Days

Patient Navigation Specialist

Care Coordinator

Intake Coordinator - Hybrid

Health Information Management Program Coordinator III

Global Brain Care Coalition Project Coordinator I

Care Transitions Coordinator Home Health

Care Coordinator, PSP HUB

Patient Care Coordinator

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