Top 1220 Customer experience coordinator Jobs in Massachusetts

Logistics Support Coordinator, Transplant Logistics Command Center
TransMedics, Inc. —Andover, MA
- $31.44 - $39.23 an hour
- Weekends as needed
- Customer service
- Mid-level
- 3 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
Administrative Coordinator - Classical Studies
Tufts University —Medford, MA
- $27.85 - $38.50 an hour
- Hybrid work
- 5 years
- Mid-level
- Office
Associate Patient Care Coordinator
Optum —Worcester, MA
- $20 - $36 an hour
- 8 hour shift
- Remote
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Employee stock purchase plan
6h
Onboarding Coordinator
Oxford Global Resources, LLC —Massachusetts
- $24.04 - $36.06 an hour
- Full-time
- Remote
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Paid holidays
8d
Administrative Coordinator
Tufts University —Boston, MA
- $27.85 - $38.50 an hour
- Hybrid work
- 5 years
- Mid-level
- High school diploma or GED
Administrative Coordinator - Global Education
Tufts University —Medford, MA
- $27.85 - $38.50 an hour
- Evenings as needed
- Hybrid work
- 5 years
- Mid-level
- Databases
Medicare Appeals Coordinator
Mass General Brigham Incorporated —Somerville, MA
- $30.60 - $44.51 an hour
- Full-time
- Remote
- Bilingual
- Writing skills
- Mid-level
- Opportunities for advancement
Quick Apply
1d
Office & Facilities Coordinator - Pay starting at $29.45/hr
Stryker —Waltham, MA
- $29.45 - $40.42 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- AD&D insurance
Workplace Experience Coordinator - Boston, MA
CBRE —Boston, MA
- $58,000 - $62,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
13d
Administrative Coordinator
Harvard University —Cambridge, MA
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- High school
- Travel reimbursement
- Commuter assistance
Data Coordinator II, Research_BIDMC
Beth Israel Lahey Health —Boston, MA
- $21.64 - $34.62 an hour
- Full-time
- Customer service
- Computer literacy
- English
Project Coordinator
Tufts University —Boston, MA
- $27.85 - $38.50 an hour
- Hybrid work
- Customer service
- Research
- Mid-level
13d
Operations Coordinator
Simpson Thacher & Bartlett —Boston, MA
- $85,000 - $100,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Basic math
- Employee assistance program
3d
Faculty Support Coordinator
Boston Medical Center —Boston, MA
- $24.04 - $33.65 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Assistant/Associate Coop Coordinator
Northeastern University —Boston, MA
- $66,000 - $93,000 a year
- Full-time
- Hybrid work
- Classroom
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Project Coordinator
TriMark USA —Mansfield, MA
- $30 - $33 an hour
- Email
- Background check
- Microsoft Outlook
- Military
- Health insurance
- Dental insurance
Quick Apply
9d
Financial Coordinator -BIDMC (Heart Transplant Program)
Beth Israel Lahey Health —Boston, MA
- $30.45 - $40.98 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Hospital
Outreach and Engagement Coordinator
Harvard University —Cambridge, MA
- Full-time
- Hybrid work
- Customer service
- Mid-level
- 3 years
- Commuter assistance
- Health insurance
Wargaming Lab Program Coordinator
MIT —Cambridge, MA
- $63,200 - $80,050 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Bachelor's degree
Member Support Coordinator
Interwell Health —Boston, MA
- Remote
- Administrative experience
- SharePoint
- Communication skills
Quick Apply

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Logistics Support Coordinator, Transplant Logistics Command Center

TransMedics, Inc. -
Andover, MA

Quick Apply

Job Details

Full-time
$31.44 - $39.23 an hour

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Pet insurance

Qualifications

Customer communication

Full Job Description

Job Description:

TransMedics has initiated a national program for organ retrieval and organ management with the goal of increasing utilization of donor organs for transplant using the Organ Care System (OCS) technology platform in conjunction with our best in class Transplant Logistics Command Center.

Transplant Logistics is a recently created organization responsible for leading all aspects of TransMedics’ transplant logistics, enabling the exponential growth of the National OCS Program (NOP). The team’s comprehensive scope includes data analytics, network and topology design, capacity planning, product and program management, and the daily execution of air and ground transplant logistics operations, managed by a world-class central command center operating 24/7. The Logistics Support Coordinator is part of the Transplant Logistics Command Center and supports TransMedics team members before, during and after missions.

The shift will be either 5:00AM-5:00PM or 5:00PM-5:00AM.

RESPONSIBILITIES

This position is responsible for, but not limited to, the following:

Arranges travel logistics for NOP teams (surgeons, OCS specialists and aviation crew members) including but not limited to commercial airline flights, ground transportation, rental car reservations & hotel accommodations.
In partnership with ground transportation specialists, plans pick up/drop off schedules to ensure teams are transported in efficient and timely manner; communicates itineraries clearly and efficiently as required
Assists NOP teams with any requests, issues, or concerns while on a mission
Maintains accurate records related to reservations & airline ticket credits.
Ensures compliance is met with all company policies, procedures and safety standards

This is a non-exempt position. The Logistics Support Coordinator will work approximately 15, 12-hour shifts per month in 4 days on, 3 days off, 3 days on, 4 days off schedule, including nights, holidays, and weekends.

Performs other TransMedics tasks and duties as assigned.

MANAGEMENT RESPONSIBILITIES

This position manages the following positions on a daily basis.

This position will not have management responsibilities

PHYSICAL ATTRIBUTES

Sitting for extended periods of time

MINIMUM QUALIFICATIONS

Customer service, travel, or logistics experience with:

High school diploma and 5 years professional work experience
Associates degree and 3 years professional work experience
Bachelors degree with experience gained from undergraduate work experience
Flexibility to work 12-hour shifts and a non-standard rotating schedule including nights, weekends, and holidays

PREFERRED QUALIFICATIONS

Proven ability to multi-task and calmly manage several projects at once
Strong analytical skills and the ability to make sound recommendations based on thoughtful and accurate analysis
Outstanding customer service skills
Excellent written and verbal communication skills
Strong team player, willing to step in and help others as needed
Tech savvy and able to learn new systems, apps and processes quickly

Every Organ Wasted is a Life Not Saved.

TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients’ lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, clinical care and outcomes.

Driven by a passion for improving patient care, we make the impossible possible and keep our employees at the center of everything we do. Together, we strive to enhance the quality of life for transplant recipients and their families, fostering hope and healing in the journey toward better health.

Maximize your potential at TransMedics, Inc.

https://www.transmedics.com/

TransMedics is committed to equitable and transparent compensation. The expected hourly rate for this role is $31.44-$39.23, which represents the company’s current good-faith estimate of compensation for this position. Actual hour rate will depend on factors such as, but not limited to, candidate experience, qualifications, skills, and the specific work location. Hourly roles may also be eligible for overtime, shift differentials, incentive programs, and our comprehensive benefits package (medical, dental, vision, retirement savings, paid time off, and wellness resources). We comply with all U.S. pay transparency laws and do not request or consider salary history.

Employee Benefit:

Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA

Dental

Vision

Healthcare Flexible Spending Account

Dependent Care Flexible Spending Account

Short Term Disability

Long Term Disability

401K Plan

Pet insurance

Employee Stock Purchase Plan

TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.

Quick Apply

Refine Your Search

customer experience coordinator jobs in massachusetts

Logistics Support Coordinator, Transplant Logistics Command Center

Administrative Coordinator - Classical Studies

Associate Patient Care Coordinator

Onboarding Coordinator

Administrative Coordinator

Administrative Coordinator - Global Education

Medicare Appeals Coordinator

Office & Facilities Coordinator - Pay starting at $29.45/hr

Workplace Experience Coordinator - Boston, MA

Administrative Coordinator

Data Coordinator II, Research_BIDMC

Project Coordinator

Operations Coordinator

Faculty Support Coordinator

Assistant/Associate Coop Coordinator

Project Coordinator

Financial Coordinator -BIDMC (Heart Transplant Program)

Outreach and Engagement Coordinator

Wargaming Lab Program Coordinator

Member Support Coordinator

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