Top 4530 Direct service provider Jobs in Massachusetts

Associate Director, Patient Navigator
Genetix Biotherapeutics —Somerville, MA
- $175,000 - $185,000 a year
- Remote
- Nursing
- RN License
- Bachelor of Science
- Travel reimbursement
Quick Apply
BRYT Academic Coordinator - Paraprofessional
Greater Lawrence Technical School (MA) —Andover, MA
- $33.18 - $45.68 an hour
- Full-time
- Bilingual
- School experience
- Classroom
Direct Service Provider/Educational Coach
Pilgrim Area Collaborative —Plymouth, MA
- $25 - $35 an hour
- Full-time
- Experience working with individuals with disabilities
- Mid-level
- University
Service Representative (East Coast Candidates only) | Dental Provider Service Division | September 2026 - Remote
Blue Cross Blue Shield of Massachusetts —Hingham, MA
- $20.40 an hour
- Full-time
- Remote
- Microsoft Word
- Computer literacy
- Research
- Health insurance
- Dental insurance
4d
Controller
Confidential —Hyannis, MA
- $95,000 - $135,000 a year
- Full-time
- CPA
- 3 years
- Finance
- Health savings account
- Health insurance
Quick Apply
ESP Supervising Clinician, Gardner
Clinical & Support Options Inc —Gardner, MA
- $62,000 - $64,000 a year
- Full-time
- Bilingual
- LMFT
- Licensed Clinical Social Worker
- Health insurance
- Dental insurance
Wellness Director
Wingate Living —Haverhill, MA
- $45 - $55 an hour
- Nursing
- Skilled nursing facility
- RN License
Quick Apply
14d
Physician
Duffy Health Center, Inc. —Hyannis, MA
- $85 - $100 an hour
- Part-time
- Medicine
- Addiction Medicine
- HIPAA
Quick Apply
Clinician, $5K Hiring Bonus, New Bedford, MA
Key Program, Inc. —Fall River, MA
- $70,000 - $80,000 a year
- Full-time
- Bilingual
- Bachelor of Science
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Overnight ESP Clinical Supervisor, Gardner
Clinical & Support Options Inc —Gardner, MA
- $62,000 - $75,000 a year
- Overnight shift
- Bilingual
- LMFT
- Licensed Clinical Social Worker
- Health insurance
- Dental insurance
Math Instructor - $2,500 Sign On Bonus
St. Ann's Home & School —Methuen, MA
- $55,000 - $75,000 a year
- Full-time
- Classroom
- High school
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
8d
Physical therapist for Early Intervention - Per Diem
Pernet Family Health Service, Inc. —Worcester, MA
- From $55 an hour
- Evenings as needed
- Bilingual
- Microsoft Word
- CPR Certification
Quick Apply
Speech Language Pathologist-Dartmouth - Part Time (20 hours)
Fallon Health —Dartmouth, MA
- $57 an hour
- Part-time
- CPR Certification
- BLS Certification
- Mid-level
Board Certified Behavior Analyst (BCBA)
ABA Helps, LLC —Randolph, MA
- $65 - $75 an hour
- Part-time
- Management
- 11+ years
- Mid-level
- Continuing education credits
- Professional development assistance
Quick Apply
Family Clinician, $5K Hiring Bonus, Worcester, MA
Key Program, Inc. —Worcester, MA
- $70,000 - $80,000 a year
- Full-time
- Bilingual
- Bachelor of Science
- Licensed Clinical Social Worker
- Paid holidays
- Health insurance
Quick Apply
Special Education Teacher
Applied Behavioral Learning Services —Wellesley Hills, MA
- $60,000 - $80,000 a year
- Full-time
- Experience working with individuals with developmental disabilities
- Mid-level
- Ability to lift 50 pounds
- Paid training
- Paid holidays
Quick Apply
Licensed Clinician
Hearth INC —Boston, MA
- $70,000 - $75,000 a year
- Weekends as needed
- Background check
- Management
- Licensed Clinical Social Worker
- Health insurance
- Flexible spending account
Quick Apply
Community Supports Nurse (LPN or RN)
The Arc of the South Shore, Inc. —South Shore, MA
- $35 - $40 an hour
- Part-time
- Background check
- CPR Certification
- Nursing
- Paid time off
- Employee assistance program
Quick Apply
3d
Board Certified Behavior Analyst (BCBA)
ABA Helps, LLC —Sharon, MA
- $65 - $75 an hour
- Part-time
- Management
- 11+ years
- Mid-level
- Continuing education credits
- Professional development assistance
Quick Apply
Site Medical Director
OUTER CAPE HEALTH SERVICES INC —Harwich Port, MA
- $105,000 - $255,000 a year
- Weekends as needed
- Medicine
- Microsoft Outlook
- BC/BE
Quick Apply
10d

I want to receive the latest job alert for direct service provider in massachusetts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

direct service provider jobs near massachusetts

Associate Director, Patient Navigator

Genetix Biotherapeutics
Somerville, MA

Quick Apply

Job Details

$175,000 - $185,000 a year

Benefits

Travel reimbursement

Qualifications

Key Performance Indicators
Bachelor's degree
Clinical program data analysis
Regulatory compliance analysis
Managing patients as a clinical case manager
Healthcare performance metrics analysis
Stakeholder relationship building
Cross-functional communication

Full Job Description

About Genetix Biotherapeutics

At Genetix Biotherapeutics every role has meaning, every team member is respected, and every day is a chance to make a difference. When you join Genetix, you're not just landing a new role, you become part of a company that's pursuing curative gene therapies to give patients and their families more days. We are doers, thinkers and collaborators who embrace and live by our values:

Our innovation is rooted in the diversity of our teams and results are achieved through cooperation and the integration of multiple viewpoints. This is personal and we approach every challenge with radical care.

SUMMARY

Genetix Biotherapeutics' Market Access, Advocacy + Policy (MAAP) team is dedicated to helping patients access our innovative gene therapies. As a member of the Market Access Advocacy and Policy team (MAAP) you will be working alongside some of the most committed, creative, and experienced individuals in the cell and gene therapy industry to break new ground so that patients can access our FDA-approved gene therapies—patients who often have no therapeutic alternatives to battle progressive, debilitating, and life-shortening diseases. We are passionate about the science behind our gene therapies and the tremendous value we believe these one-time administered, potentially curative therapies bring to patients, their families, the healthcare system, and society overall.

ABOUT US

As a member of the Patient Services team, you will have the opportunity to provide education, guidance and support to patients who are enrolled in the company's patient support services program. In this role, you offer personalized assistance to each patient, and their caregivers, throughout the gene therapy treatment journey.

The Associate Director, Patient Navigator serves as a trusted partner to patients, caregivers, and Qualified Treatment Centers (QTCs), while also collaborating cross-functionally to optimize program operations. This role brings expertise, strategic oversight, and deep empathy to drive patient-centered care and operational excellence.

KEY RESPONSIBILITIES

Patient & Caregiver Education

Provide high-touch, education, support & resources to patients and caregivers regarding the gene therapy treatment process, including pre-treatment considerations, treatment day logistics, and post-treatment expectations.
Educate the patient on their gene therapy coverage based on their benefits and the steps needed to gain prior authorization to ensure understanding of the process for access.
Assess patient and caregiver needs, tailoring resources and education to ensure understanding, confidence, and support.
Serve as a trusted point of contact for patients, ensuring questions are answered in a compassionate and compliant manner.

Case Management & Navigation

Guide patients through the treatment journey, coordinating support services such as travel, lodging, reimbursement, and offering connection to resources.
Identify potential barriers to treatment and implement proactive strategies to resolve access challenges in collaboration with cross-functional partners.
Monitor patient milestones and adherence to treatment timelines, ensuring delivery of high-quality and timely support.

Stakeholder Engagement

Educate internal and external stakeholders on the program to drive awareness.
Work with Qualified Treatment Centers (QTCs) to monitor patient status and facilitate patient support.
Partners with QTCs, healthcare providers, and advocacy organizations to enhance patient and caregiver education, increase awareness of program services, and support treatment readiness.
Represent Patient Services at community-based organization (CBO) events, patient advocacy conferences, and industry meetings.
Gather insights from QTC visits, CBO interactions, and conference attendance to inform program design, messaging, and outreach strategy.
Communicate key insights and patient trends back to internal stakeholders to continuously refine engagement approaches and optimize program design.

Program Operations & Continuous Improvement

Contribute to the design and implementation of patient support initiatives, work instructions, patient-facing resources, and best practices.
Utilize data, analytics, and patient feedback to identify opportunities for program improvement and drive excellence.

QUALIFICATIONS:

BA/BS with a minimum of 10 years of pharmaceutical/biotech patient services experience with demonstrated expertise in access/reimbursement and complex case management. Registered Nurse (RN) and Gene therapy experience is a plus.
Direct experience working with patients and/or caregivers.
Strong knowledge of payer systems, reimbursement processes, and patient assistance resources.
Exceptional communication skills, with the ability to engage patients, caregivers, and healthcare providers with empathy and clarity.
Deep empathy, resilience, creativity in problem-solving, attention to detail, and action oriented.
Proficiency in data analysis and application of performance metrics to inform program improvements.
Knowledge of regulatory and compliance guidelines for industry and ability to evaluate unique scenarios in the context of program SOPs, policies and OIG requirements.

CORE COMPETENCIES:

Patient-first mindset with deep empathy and cultural sensitivity.
Resilience and composure in high-stakes, emotionally complex situations.
Creative problem-solving and resourcefulness when navigating access barriers.
Action-oriented with a bias toward resolving issues quickly and thoroughly.
Strong organizational skills with the ability to manage competing priorities across field and office responsibilities.
Collaborative approach with the ability to build trust across internal teams, QTC staff, and external partners.

Genetix is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics.

Quick Apply

Refine Your Search

direct service provider jobs in massachusetts

Associate Director, Patient Navigator

BRYT Academic Coordinator - Paraprofessional

Direct Service Provider/Educational Coach

Service Representative (East Coast Candidates only) | Dental Provider Service Division | September 2026 - Remote

Controller

ESP Supervising Clinician, Gardner

Wellness Director

Physician

Clinician, $5K Hiring Bonus, New Bedford, MA

Overnight ESP Clinical Supervisor, Gardner

Math Instructor - $2,500 Sign On Bonus

Physical therapist for Early Intervention - Per Diem

Speech Language Pathologist-Dartmouth - Part Time (20 hours)

Board Certified Behavior Analyst (BCBA)

Family Clinician, $5K Hiring Bonus, Worcester, MA

Special Education Teacher

Licensed Clinician

Community Supports Nurse (LPN or RN)

Board Certified Behavior Analyst (BCBA)

Site Medical Director

I want to receive the latest job alert for direct service provider in massachusetts

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected