Top 2244 Direct support program supervisor Jobs in Massachusetts

Supervisor, AMI Support (Hybrid Schedule)
Eversource Energy Service Company —Springfield, MA
- $119,350 - $132,610 a year
- Extended hours
- Hybrid work
- Microsoft Excel
- 5 years
- System design
FNP Springfield MA
Cherokee Federal —Springfield, MA
- $120,000 - $126,000 a year
- Full-time
- Background check
- Nursing
- Doctoral degree
- Health insurance
- Dental insurance
Quick Apply
14d
Clinical Supervisor - Co-Occurring Enhanced Residential Program
Brien Center for Mental Health —North Adams, MA
- $33.85 - $40.19 an hour
- Psychiatry
- Addiction Medicine
- Computer literacy
Community Based Direct Support Professional M-F Full Time
Cape Abilities —Hyannis, MA
- $20 - $22 an hour
- Full-time
- Mid-level
- 3 years
- Driver's License
Quick Apply
3d
Nurse Supervisor Residential and Bedside
ServiceNet —Springfield, MA
- $89,440 - $97,760 a year
- Full-time
- CPR Certification
- Clean driving record
- RN License
- Disability insurance
- Health insurance
Quick Apply
Community Supports Specialist II (RBT)
The Arc of the South Shore, Inc. —South Shore, MA
- $26 - $33 an hour
- Weekends as needed
- Background check
- CPR Certification
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
1d
Family Engagement Clinician
INSTITUTE FOR HEALTH & RECOVERY —Cape Ann, MA
- $62,000 - $74,000 a year
- Full-time
- Hybrid work
- Spanish
- Clean driving record
- English
Quick Apply
Crisis Clinician - Boston CBHC AMCI
Bay Cove Human Services —Boston, MA
- $31.87 - $35.31 an hour
- Weekends as needed
- Bilingual
- Management
- Adults
Quick Apply
Physician
Duffy Health Center, Inc. —Hyannis, MA
- $85 - $100 an hour
- Part-time
- Medicine
- Addiction Medicine
- HIPAA
Quick Apply
Adult Services Librarian
Town of Marblehead —Marblehead, MA
- $1,204.64 - $1,469.66 a week
- Full-time
- Management
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Direct Care Counselor - TASP Program
Walker, Inc. —Watertown, MA
- $19.36 an hour
- Monday to Friday
- Background check
- Ability to walk for extended periods
- Residential
- 401(k)
Quick Apply
7d
Clinical Supervisor
Wayside Youth & Family Support Network —Lowell, MA
- $75,000 - $85,000 a year
- Full-time
- LMFT
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
1d
Overnight ESP Clinical Supervisor, Gardner
Clinical & Support Options Inc —Gardner, MA
- $62,000 - $75,000 a year
- Overnight shift
- Bilingual
- LMFT
- Licensed Clinical Social Worker
- Health insurance
- Dental insurance
ESP Clinical Supervisor, Florence
Clinical & Support Options Inc —Florence, MA
- $70,000 - $77,000 a year
- Full-time
- Bilingual
- LMFT
- 5 years
- Health insurance
- Dental insurance
Licensed Practical Nurse (LPN)
The Wellington at Springfield —Springfield, MA
- $32 - $35 an hour
- Rotating weekends
- Mid-level
- LPN
- 1 year
- Paid training
- Health insurance
Quick Apply
Nurse Supervisor
FENWAY HEALTH —Boston, MA
- $91,100 - $113,900 a year
- Full-time
- Nursing
- RN License
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Residential Caseworker, Wareham, MA
Key Program, Inc. —Wareham, MA
- $24 an hour
- Weekends as needed
- Bilingual
- Residential
- High school diploma or GED
- Mileage reimbursement
- Paid holidays
Quick Apply
Nurse Care Manager
Hearth INC —Roxbury, MA
- From $95,000 a year
- Full-time
- Background check
- CPR Certification
- Nursing
- Wellness program
- Disability insurance
Quick Apply
Blow Mold Manager
Highline Warren —Leominster, MA
- $120,000 - $140,000 a year
- Full-time
- Math
- Travel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse
Maplewood Rehab and Nursing —Amesbury, MA
- $42 - $47 an hour
- Part-time
- Nursing
- RN License
- Nursing home
- Health insurance
- Dental insurance
Quick Apply

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Supervisor, AMI Support (Hybrid Schedule)

Eversource Energy Service Company -
Springfield, MA

Apply Now

Job Details

Full-time
$119,350 - $132,610 a year

Qualifications

Microsoft Excel
Desktop applications
Data-driven problem-solving
Productivity software
Microsoft Project
Technical Proficiency
Stakeholder relationship building

Full Job Description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Eversource supports work-life balance by offering hybrid schedules for certain roles. Eligibility is based on job responsibilities, operational needs, nature of work and team dynamics. Current guidelines require employees to work at least three days in the office, including Tuesdays and Wednesdays, with the third day set by the employee and supervisor based on department needs. These guidelines apply to roles approved for remote work and are subject to change, based on managerial discretion and work performance. All applicants must be able to work up to five days in the office if needed (for example: emergencies, training, or other business needs) or should the policy change.

Our Advanced Metering Infrastructure (AMI) Support Supervisor, leads, directs, and supervises Eversource represented and non-represented employees and contractors. This position is responsible for leading the AMI deployment support team. This supervisory position is also responsible for prioritizing work and schedules to ensure commitments to the AMI program are met. This role requires strong leadership skills, analytical skills, exceptional problem-solving abilities, and a strong commitment to customer service.

Essential Functions:

This position will support AMI deployment, and the overall AMI program.
Provides leadership and supervises assigned staff to handle exception processing, customer service, records management, analytics, and deployment office support.
Provides planning and support to the overall AMI deployment plan, including the tracking of deployment activities. This position oversees the deployment work order lifecycle from planning to completion.
Supervises and participates in the design, testing, and evaluation of AMI systems and processes.
Will serve as the subject matter expert for AMI deployment system processes.
Maintains currency with evolving AMI network and AMI metering technology.
Oversees the completion or a regulatory required transactions and controls, including SOX and Internal Audit compliance.
Recommends and oversees the training programs for AMI support personnel.
Assists in handling labor relation issues relating to AMI deployment.
Analyzes and controls company financial budget including operations and maintenance, materials, overtime, and capital costs to include recommending opportunities to achieve financial goals and requirements.
Analyze and diagnose issues causing exceptions in meter and account data.
Perform detailed analysis of exceptions to identify patterns and anomalies.
Collaborate with cross-functional teams, including IT, field operations, and customer service, to address and resolve exceptions.
Drives innovation and change in business processes by leading continuous process improvement efforts. Evaluates, develops, recommends, and implements changes in methods, procedures, and work practices.
Provides leadership and direction by ensuring assigned staff understands, and adheres to, business area work practices, procedures, rules and regulations, as well as corporate policies.
Leads projects and organizes cross functional teams to develop process improvement recommendations.
Performs safety observations and administers safety programs ensuring assigned staff conducts daily tasks in a safe work environment.
Work expectations are in the event of work stoppages, emergency events, or project deadlines extended hours will be required beyond the 40-hour work week.

Qualifications:

Technical Knowledge/Skill:

Requires technical knowledge in metering, and customer operations.
Ability to use PC desktop applications (Microsoft Word, Excel, Power Point, Project).
Strong written and oral communication skills.
Possesses strong analytical and problem-solving skills.

Education:

A Bachelor’s Degree or equivalent work experience.

Experience:

Five (5) plus years in Metering or Customer Service related experience.
Effective communication and interpersonal skills.
Excellent problem-solving abilities and attention to detail.

#LI-ES3

#custajd

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

$119,350.00-$132,610.00

Worker Type:

Regular

Number of Openings:

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement:

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Apply Now

Refine Your Search

direct support program supervisor jobs in massachusetts

Supervisor, AMI Support (Hybrid Schedule)

FNP Springfield MA

Clinical Supervisor - Co-Occurring Enhanced Residential Program

Community Based Direct Support Professional M-F Full Time

Nurse Supervisor Residential and Bedside

Community Supports Specialist II (RBT)

Family Engagement Clinician

Crisis Clinician - Boston CBHC AMCI

Physician

Adult Services Librarian

Direct Care Counselor - TASP Program

Clinical Supervisor

Overnight ESP Clinical Supervisor, Gardner

ESP Clinical Supervisor, Florence

Licensed Practical Nurse (LPN)

Nurse Supervisor

Residential Caseworker, Wareham, MA

Nurse Care Manager

Blow Mold Manager

Registered Nurse

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