Description:
Who is Gather Health?
Gather Health is a collective of outreach partners, care partners, clinicians and, most importantly, patient partners who work together to reshape lives and communities. We bring hands-on social and medical care to our patients and work around their needs, both within our care facilities and in their homes. We work alongside local leaders to build communities and provide tailored care experiences that serve the seniors that live within them. When we Gather, we show love, compassion, community, and care.
What is this role about?
Our older adult patients living in communities that we serve are faced with a variety of social challenges, called “Social Determinants of Health”, or SDOH. These challenges include a variety of difficulties that stem from lack of resources; and one of the examples is lack of transportation. At Gather Health, we have built a business model that allows these patients to have consistent access to quality healthcare, by creating a system by which we provide clinical care not only in our physical clinics, but also in their homes. Internally called “Medical Technician Partner”, this individual will provide in-home care and support for our patients and be the eyes, ears, and the hands of our medical teams in the home. They will work collaboratively with our primary care providers, Gather Guide Partners (who serve as a liaison between our patients and our clinics), and clinic administrators, as part of the care-team model. The MTP will play a significant role in our ability to provide the best care and support possible with a deep sense of commitment and compassion – and ultimately achieve our vision of creating equity in healthcare.
What are some of the day-to-day duties?
The day-in-the-life of an MTP will vary, depending on the needs of our patients. Some of the day-to-day duties will include but are not limited to:
-
Providing in-home care and support for our senior patients and serving as their clinical liaison with our primary care providers
-
Performing approximately six to eight home visits per day and addressing acute medical decompensation or provide routine clinical care including phlebotomy and point of care testing (EKGs, UAs, INRs, respiratory swabs, etc.)
-
Check in and organize an inpatient or ED admission avoidance plan
-
Conduct social visits with their patients in their homes
-
Make outbound calls to patients to check in on health status
-
Leverage and access medical control through the Clinical Medical Director as needed to deliver care
-
Utilize Electronic Health Record (Athena) to review patient appointments, charts, and document notes
-
Additional duties as assigned
What are the hours for this position?
We offer flexible schedules for Partners to fit your needs - this is a part-time position, ideally Mondays & Tuesdays (other days as needed)
Why should I join Gather Health?
-
We are a mission-based organization that is passionate about changing the way seniors experience primary care
-
Our business model is unique and on the cutting-edge of the primary care industry
-
Our leadership team is comprised of experienced individuals who are committed to creating not only the best patient experience, but also an amazing employee experience for our colleagues
-
We are intentionally building a strong company culture and providing a compassionate and joyful work environment
-
The organization was conceptualized, founded, and launched by experienced co-founders with a track record of success in the healthcare space
-
We offer competitive pay and benefits for our Full-Time colleagues, including:
-
Market-based base salaries
-
Paid Time Off (total of 3 weeks per year PTO that accrues with each pay period)
-
11 Paid Holidays
-
Medical insurance coverage (health, dental, vision) with no waiting period for enrollment
-
Short and Long-Term disability insurance at no cost to you
-
Basic life insurance coverage at no cost to you
-
100% employer match on 401K up to 4% of income
-
Employee Assistance Program at no cost to you
-
Supplemental benefits available for discounted prices (legal services, Aflac, hospital indemnity, accidental death & dismemberment, etc.)
Requirements:
What are the requirements for this position?
-
Minimum of 1 year of experience working as an EMT or direct patient care
-
Active certification as an EMT-B, EMT-A, or Paramedic in Massachusetts
-
Active certification in AHA or Red Cross Healthcare Provider CPR
-
Active unrestricted US driver's license
-
Ability to work for any employer in the United States
What are the “preferred, nice-to-haves”, for this position?
-
Experience working with the senior populations, particularly with complex social needs
-
Experience with basic office tools such as email, Outlook calendar, etc.
-
Strong verbal, written, and reading comprehension skills in English
-
Secondary language capabilities
-
Active certification as a Phlebotomy Technician
What are the traits of someone most likely to succeed in this role?
-
Compassionate – they treat people with kindness
-
Patient – they are not easily frustrated or flustered
-
Nonjudgmental – they tend to give others the benefit of the doubt
-
Understanding – they “get” that everyone has their unique struggles
-
Helpful – they get their fulfillment by adding value to other people’s lives
-
Friendly – people enjoy their company
-
Outgoing – they tend to enjoy mingling with others and getting to know new people
-
Relatable – naturally makes human connections with their warmth, humor, and demeanor
-
Positive – sees glass as is half full vs. half empty
-
Creative – looks for new ways to do things better
-
Organized – manages time effectively and operates efficiently
-
Reliable – takes responsibilities seriously and always shows up on time
Why should I join Gather Health?
Gather Health delivers Social Primary Care to older adults. Through our unique and differentiated care model and proprietary technology, Gather Health’s solution drives substantial care outcomes by addressing the whole person needs of our target demographic: older, dual eligible adults, the fastest growing government segment. To address the needs of these clinically and socially complex patients, Gather Health’s Social Primary Care solution is comprehensive and wholistic in nature, encompassing care and community within the four walls of Gather Health Centers and in the homes of its patients.
Gather’s model achieves superior care by individualizing care and is reinforced by a three-prong approach: a unique care model quarterbacked by PCPs and supported by multi-disciplinary care teams, tailored Social Care Plans that are led by Gather Guides and facilitated by deeply rooted community partners, and a proprietary “Tech Enabled Home Model.”Founded in 2022 and born out of the Healthcare Foundry Portfolio, Gather Health is addressing a $1 trillion market in primary care for older adults. Today, Gather Health operates in Massachusetts and is working with a multitude of payer partners on aligning value-based care economics to deliver integrated care. Gather’s leadership team has a track record of building and scaling innovative primary care platforms focused on vulnerable populations, including VillageMD and Commonwealth Care Alliance. Gather has raised $30M backed by Maverick Ventures, Khosla, and HC9 Ventures.
We are committed to supporting every aspect of your life by offering a total rewards package designed to support your health, financial security, and work-life balance:
-
Health: Comprehensive medical, dental, and vision with day-one eligibility
-
Protection: Company-paid Life, Short-Term, and Long-Term Disability insurance
-
Retirement: 401(k) with company match and immediate vesting
-
Time Off: Generous PTO that increases with tenure and 11 paid company holidays
-
Wellness: Employee Assistance Program (EAP) and supplemental benefit options
