Director of Graduate Financial Aid
Northeastern University —Boston, MA
- $99,010.00 - $143,567.50 a year
- Full-time
- Customer service
- 5 years
- Office
- Health insurance
- Dental insurance
Patient Financial Aid Representative
Mass General Brigham Incorporated —Boston, MA
- $19.81 - $28.30 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Bachelor's degree
- Organizational skills
- Opportunities for advancement
Quick Apply
12d
ASSISTANT DIRECTOR, FINANCIAL AID, School of Law
Boston University —Boston, MA
- Customer service
- Mid-level
- Office
- Loan repayment program
PROJECT COORDINATOR FINANCIAL AID OFFICE, School of Theology
Boston University —Boston, MA
- Microsoft Outlook
- Mid-level
- University
Director of Admissions and Financial Aid - The Fletcher School
Tufts University —Medford, MA
- $98,400 - $147,600 a year
- Hybrid work
- Master's degree
- University
- Bachelor's degree
Director of Financial Aid
Mount Wachusett Community College —Gardner, MA
- $95,000 - $110,000 a year
- Office
- Supervising experience
- Bachelor's degree
Financial Aid State Program Specialist
Salem State University —Salem, MA
- $65,000 - $70,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- 3 years
- University
12d
Sr Assistant Director of Federal and State Aid Programs
Northeastern University —Boston, MA
- $76,335.00 - $107,823.75 a year
- Full-time
- Mid-level
- Master's degree
- University
- Health insurance
- Dental insurance
5d
Financial Aid Advisor
Springfield Public Schools —Springfield, MA
- $43,650 - $57,737 a year
- Part-time
- Experience working with individuals with disabilities
- Research
- Mid-level
4d
Financial Aid Administrator
DiGrigoli School —West Springfield, MA
- $800 - $1,000 a week
- Part-time
- Mid-level
- In-person
Quick Apply
Senior Financial Aid Counselor - Springfield Technical Community College
Springfield Technical Community College —Springfield, MA
- $65,370 - $80,006 a year
- Full-time
- Writing skills
- Mid-level
- Office
Director of Financial Aid
Benjamin Franklin Cummings Institute of Technology —Boston, MA
- $85,000 - $105,000 a year
- Evenings as needed
- Computer literacy
- Office
- Finance
Quick Apply
8d
Assistant Director of Financial Aid
Merrimack College —North Andover, MA
- $60,000 - $75,000 a year
- Weekends as needed
- Mid-level
- Residential
- University
Quick Apply
Senior Special Financial Aid Counselor - North Shore Community College
North Shore Community College —Danvers, MA
- $73,412 - $75,000 a year
- Weekends as needed
- Background check
- Spanish
- Word processing
Financial Aid & Student Accounts Advisor
Benjamin Franklin Cummings Institute of Technology —Boston, MA
- Monday to Friday
- Ability to walk for extended periods
- Mid-level
- Office
Quick Apply
7d
Student Financial Services Administrator
Bentley University —Waltham, MA
- $21.33 - $33.33 an hour
- Overtime
- Writing skills
- Mid-level
- Office
- Paid time off
- Work from home
Associate Registrar for Systems and Analytics
Simmons University —Boston, MA
- $60,100 - $95,400 a year
- Full-time
- Hybrid work
- Management
- 5 years
- Writing skills
- Health insurance
- Flexible schedule
Director of Student Financial Services - Springfield Technical Community College
Springfield Technical Community College —Springfield, MA
- $100,000 a year
- Full-time
- Management
- 5 years
- Master's degree
Education and Career Advisor
VALLEY OPPORTUNITY COUNCIL INC —Chicopee, MA
- $26.50 an hour
- Full-time
- Spanish
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
5d
Patient Financial Aid Rep
The General Hospital Corporation —Chelsea, MA
- $19.81 - $28.30 an hour
- Full-time
- Customer service
- High school diploma or GED
- Bachelor's degree
- Opportunities for advancement
Quick Apply

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financial aid jobs near massachusetts

Director of Graduate Financial Aid

Northeastern University -
Boston, MA

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Job Details

Full-time
$99,010.00 - $143,567.50 a year

Benefits

Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Customer service
Team leadership
Bachelor's degree
Staffing management

Full Job Description

About the Opportunity

Job Summary

The Director of Graduate Financial Aid is responsible for leading and managing all aspects of financial aid, including the application and awarding processes for institutional, federal, state, and private funding; ensuring compliance with institutional, federal, and state policies and regulations; and delivering the highest level of student and parent financial counseling services for students in all graduate and PhD programs across all Northeastern campus locations and academic divisions.

The Director serves as a member of the Student Financial Services (SFS) senior leadership team and assists the Senior Director of Financial Aid and the Dean of SFS in management, compliance, and training needs. With regard to graduate financial assistance, the Director serves as the primary contact and liaison on behalf of Student Financial Services with Student Accounts, Enrollment Management Contact Center, Registrar, Graduate Admissions, Enrollment Management Marketing, and college and College of Professional Studies (CPS) enrollment functions. The Director will collaborate with Enrollment Management leadership to ensure the University's enrollment and retention goals are met.

This position hires, trains, and supervises the graduate team of Financial Aid Counselors and Financial Aid Assistants; trains staff within Student Financial Services on policies and procedures relating to the administration and processing of financial aid for graduate students; and advises and counsels students and families on the availability of financial aid, the delivery process for receiving it, and the reconciliation process required to ensure that financial aid funds are transferred to student accounts. The Director reviews student applications, oversees verification procedures, reviews and evaluates appeals, and intercedes for students with participating departments including Deans, Student Accounts, Admissions, and the Registrar. The Director works in conjunction with the Dean of Student Financial Services and appropriate college staff and admissions officers to ensure that appropriate scholarship programs are developed, implemented, and assessed.

Key Responsibilities & Accountabilities

Graduate Financial Aid Operations

Direct and manage all operations of the Office of Graduate Financial Aid within Student Financial Services.
Serve as the primary contact and liaison within Student Financial Services and with Student Accounts, Enrollment Management Contact Center, Registrar, Undergraduate, Graduate and CPS Admissions offices, and the Graduate schools and CPS.
Oversee the development and integration of financial aid systems, including PowerFAIDS, Slate, and Banner.
Manage application evaluation, packaging, and disbursement processes for optimal efficiency.

Federal, State, and Institutional Aid Administration

Administer federal, state, and international financial assistance programs.
Review student files using Federal and Institutional Methodologies to determine students' eligibility.
Review and evaluate appeals, perform federal verification and need analysis, and resolve conflicting information.
Counsel and advise students and families on the financial aid process, awarding, and financing options.
Explain the financial aid process and Northeastern University billing procedures through appointments, email, and written communication.
Represent the office at open houses, student meetings, workshops, and orientation events.

Enrollment Management

Work actively and cooperatively with the Colleges, CPS, and various campus locations' Enrollment Management stakeholders to implement proactive recruitment and retention efforts targeted to the needs of graduate students.
Coordinate efforts with the Enrollment Management Marketing team to facilitate graduate program enrollment across colleges.
Assist in the assessment and evaluation of strategic scholarship programs.

Personnel Management and Compliance

Supervise two Associate Directors; oversee training for Associate Directors, Graduate Aid Counselors, and Financial Aid Assistants.
Assure proper and complete service is available to students and families through adequate staffing and coverage of the graduate financial aid office on a day-to-day basis.
Complete quarterly audits of graduate student financial aid to ensure compliance with federal, state, and provincial regulations as well as institutional policies.

Minimum Qualifications

Required

Bachelor's degree required; master's degree preferred
Minimum of 5–10 years of experience in a professional financial aid position
Experience managing and assessing a diverse team of staff
Ability to work in a fast-paced environment with specific deadlines
Ability to multi-task, stay organized, and work independently
High level of customer service skills and attention to detail

Preferred

Experience with the development and leveraging of strategic scholarship programs to grow enrollment and net tuition revenue
Experience using PowerFAIDS and Banner

Required Documents

Resume

Position Type

Enrollment

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.

Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.

All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.

Compensation Grade/Pay Type:

112S

Expected Hiring Range:

$99,010.00 - $143,567.50

With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change.

Apply Now

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