Top 20 Gate attendant Jobs in Massachusetts

Passenger Service Agent - Lobby Agent
Menzies Aviation —Boston, MA
- Overtime
- Background check
- 18 years or older
- Experience working with individuals with disabilities
Passenger Service Agent - Lobby Agent
G2 Secure Staff, LLC —Boston, MA
- Overtime
- Background check
- 18 years or older
- Customer service
Airport Wheelchair Attendant BOS
Pacific Aviation —Boston, MA
- $19 an hour
- Part-time
- Background check
- English
- Reliable transportation
- Paid training
- Employee discount
Quick Apply
GATE ATTENDANT - BEACH DEPARTMENT
Town of Dennis —Dennis, MA
- $16.50 - $17.75 an hour
- Seasonal
- CPR Certification
- 16+ years old
- Outdoor work
Gate Attendant/Scale Operator
Republic Services —Devens, MA
- $18.85 - $25.90 an hour
- Full-time
- Computer literacy
- Computer skills
- Entry level
- AD&D insurance
- Employee stock purchase plan
4d
Gate Attendant
Boston Symphony Orchestra —Lenox, MA
- $17.75 - $18.10 an hour
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Ability to stand for extended periods
Gate Attendant - Pool
Pyramid Hotel Group —Chatham, MA
- $16 an hour
- Seasonal
- CPR Certification
- English
- First Aid Certification
- Health insurance
- Paid time off
SEAS Gate Attendant (Sandy Neck)
Town of Barnstable —Centerville, MA
- $18.00 - $18.50 an hour
- Seasonal
- Entry level
Information Desk Attendant
Legends Global —Worcester, MA
- Part-time
- Computer literacy
- Office
- Administrative experience
Seasonal Gate Attendant and Ranger
The Trustees of Reservations —West Tisbury, MA
- $17 - $19 an hour
- Weekends as needed
- CPR Certification
- Microsoft Office
- Ability to lift 50 pounds
- Paid sick time
Quick Apply
Special Events Attendant
Metropolis Technologies —Boston, MA
- $18 an hour
- Weekends as needed
- Customer service
- Basic math
- Outdoor work
- Flexible schedule
Lot Attendant ($16/hr) - Mass General Hospital
Towne Park —Boston, MA
- $16 an hour
- Part-time
- Serving
- 18 years or older
- Clean driving record
- 401(k)
CASHIER
Retail Group Of America LLC —Kingston, MA
- Part-time
- In person
- 18 years or older
- Sanitation
- Children
Quick Apply
Dog Bather and Daycare Atteendant
Emma Marie's Grooming & Daycare —Dartmouth, MA
- $17 - $21 an hour
- Part-time
- 18 years or older
- CPR Certification
- Ability to walk for extended periods
- Paid training
- Paid time off
Quick Apply
11d
Audience Services Supervisor
Boston Symphony Orchestra —Lenox, MA
- $20.00 - $20.50 an hour
- Part-time
- Mid-level
- Ability to stand for extended periods
- Communication skills
CLEANER
Retail Group Of America LLC —Kingston, MA
- $15 an hour
- Part-time
- In person
- 18 years or older
- Sanitation
- Children
Quick Apply
Gate Attendant (Part Time)
The Town of Yarmouth —South Yarmouth, MA
- $12.00 - $16.50 an hour
- Part-time
- 18 years or older
- Customer service
- Ability to walk for extended periods
2d
CAFE ASSOCIATE
Retail Group Of America LLC —Kingston, MA
- Part-time
- In person
- 18 years or older
- Sanitation
- Children
Quick Apply
LIFEGUARD TRAINER
Town of Dennis —Dennis, MA
- $25 - $26 an hour
- Seasonal
- CPR Certification
- Mid-level
- Driver's License

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Passenger Service Agent - Lobby Agent
Menzies Aviation —Boston, MA
Coordinate with ticketing agents, baggage service teams, wheelchair attendants, and airport operations staff. Must have reliable telephone and transportation.
Passenger Service Agent - Lobby Agent
G2 Secure Staff, LLC —Boston, MA
Coordinate with ticketing agents, baggage service teams, wheelchair attendants, and airport operations staff. Must have reliable telephone and transportation.

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Vehicle Service Attendant - Truck Washer - Obetz
Enterprise Mobility —Obetz, OH
Must have a current and valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years.
$17 an hour
Wheelchair Attendant - CMH Airport
PrimeFlight Aviation Services Inc —Columbus, OH
Enjoy benefits like 401(k) with matching, health, dental, vision, and life insurance, paid time off, growth opportunities, and more (*Benefits may vary based on…
$11.50 an hour
Quick Apply

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Passenger Service Agent - Lobby Agent

Menzies Aviation -
Boston, MA

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Customer communication
Passenger baggage assistance
English
High school diploma or GED
Computer skills

Full Job Description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

The Lobby Agent is responsible for assisting passengers within the airport terminal by providing customer service, managing lobby flow, and supporting airline check-in and operational activities. This role helps create a positive travel experience by assisting passengers with directions, kiosks, baggage procedures, and general airport inquiries while maintaining efficient and organized lobby operations.

What you will be doing

Greet passengers and provide professional customer service in the airport lobby and check-in areas
Assist passengers with self-service kiosks, check-in procedures, boarding passes, and baggage tagging
Direct passengers to appropriate lines, gates, ticket counters, or airport services
Help manage passenger flow and reduce congestion in lobby and check-in areas
Provide assistance to passengers with special needs, families, and travelers requiring additional support
Verify travel documents and identification as required by airline procedures
Communicate flight updates, delays, and operational changes to passengers professionally
Ensure compliance with airline policies, airport procedures, and security requirements
Coordinate with ticketing agents, baggage service teams, wheelchair attendants, and airport operations staff
Monitor lobby areas for safety concerns, suspicious activity, or operational issues and report them promptly
Maintain a clean, organized, and welcoming passenger service environment
Support irregular operations during delays, cancellations, and peak travel periods
Perform other duties as requested

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

What we are looking for:

High school diploma or GED
Must be 18 years of age or older
Strong communication and interpersonal skills
Ability to work in a fast-paced, customer-focused environment
Basic computer proficiency and ability to learn airline systems
Ability to remain professional under pressure and manage difficult situations calmly
Ability to work flexible schedules, including nights, weekends, holidays, and overtime as needed
Reliable attendance and punctuality
Must have reliable telephone and transportation
Previous customer service, hospitality, retail, or airport experience
Airport terminal, lobby, and passenger service areas
Fast-paced environment with high passenger traffic
Frequent interaction with passengers, airline staff, and airport personnel
Requires standing and walking for extended period
Ability to stand and walk for extended periods
Ability to assist passengers with light baggage when necessary
Ability to work in a busy, high-noise airport environment
Ability to use computers, kiosks, phones, and other customer service equipment regularly
Must be able to take verbally direct in English
Must be able to read, write, understand and carry out instructions in English
Must pass pre-employment and random drug tests
Must pass a pre-employment background check
Must meet necessary requirements to obtain a security sensitive identification badge
Must be in proper uniform or business attire as directed by company officials
Identification badges must always be visible
Adhere to company policies and procedures and participate in achievement of company objectives
Treat all information as confidential

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

Apply Now

Refine Your Search

gate attendant jobs in massachusetts

Passenger Service Agent - Lobby Agent

Passenger Service Agent - Lobby Agent

Airport Wheelchair Attendant BOS

GATE ATTENDANT - BEACH DEPARTMENT

Gate Attendant/Scale Operator

Gate Attendant

Gate Attendant - Pool

SEAS Gate Attendant (Sandy Neck)

Information Desk Attendant

Seasonal Gate Attendant and Ranger

Special Events Attendant

Lot Attendant ($16/hr) - Mass General Hospital

CASHIER

Dog Bather and Daycare Atteendant

Audience Services Supervisor

CLEANER

Gate Attendant (Part Time)

CAFE ASSOCIATE

LIFEGUARD TRAINER

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