Top 270 Head of customer experience Jobs in Massachusetts

Head of Employee Communications, Engagement, Diversity & Inclusion and Change
Merck KGaA —Burlington, MA
- $180,400 - $270,600 a year
- 11+ years
- English
- Master's degree
- Health insurance
- Paid time off
6d
Head of Customer Experience
Tutor Intelligence —Watertown, MA
- $125,000 - $180,000 a year
- Full-time
- Senior level
Quick Apply
Head of Brand
Fidelity Investments —Boston, MA
- $125,000 - $258,000 a year
- Full-time
- Senior level
- Leadership
- Communication skills
- Loan repayment program
- Tuition reimbursement
4d
Chief of Staff
InvoiceCloud —Boston, MA
- $220,000 - $290,000 a year
- Analysis skills
- Bachelor's degree
- Senior level
- Paid parental leave
- Paid holidays
Quick Apply
10d
US REFS Cluster/Site Head
Novartis —Cambridge, MA
- $168,000 - $312,000 a year
- Full-time
- Mentoring
- Contracts
- Senior level
- Disability insurance
- Health insurance
Chief Metallurgist
Precision Castparts Corp. —Worcester, MA
- $130,000 - $170,000 a year
- Full-time
- Microsoft Excel
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
Head Chef
Olde Hitching Post —Hanson, MA
- $75,000 - $95,000 a year
- Full-time
- Customer service
- Supervising experience
- Mentoring
Quick Apply
10d
Head Fleet Mechanic
Maverick Construction Corporation —Hyde Park, MA
- $40 - $55 an hour
- Full-time
- ASE Certification
- Background check
- 5 years
- Disability insurance
- Health insurance
Quick Apply
11d
Interim Chief Engineer
AUTOCAMP —Falmouth, MA
- $32 - $38 an hour
- Background check
- Customer service
- Pass drug screening
- Paid parental leave
- Paid holidays
Quick Apply
12d
Chief Operating Officer (COO) - Insurance Industry
Confidential —Boston, MA
- From $175,000 a year
- Full-time
- Office
- Bachelor's degree
- Mentoring
- Relocation assistance
Quick Apply
7d
Chief Architect, Retail
Bain & Co. —Boston, MA
- $195,500 - $239,500 a year
- Full-time
- Azure
- Inventory management
- 11+ years
- Wellness program
- Paid holidays
Quick Apply
Chief Marketing Officer
Suncor Stainless/Atlantis Rail —Plymouth, MA
- $160,000 - $220,000 a year
- Full-time
- 5 years
- Office
- Master's degree
- Health insurance
- Dental insurance
Quick Apply
8d
Gymnastics Head Coach aka Program Director
The Little Gym of Woburn —Woburn, MA
- $21 - $28 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Organizational skills
- Paid time off
- Employee discount
Quick Apply
21h
Kitchen Manager/Head Chef
Pafumis on main —Wilbraham, MA
- $65,000 - $70,000 a year
- Full-time
- Supervising experience
- In-person
- Senior level
- Paid time off
Quick Apply
18h
Lead Tech / Crew Chief
ServiceMaster Restore 5590 - Plainville —Worcester, MA
- $21 - $27 an hour
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Head of Brewery Kitchen
White Lion Brewing Company —Springfield, MA
- $52,000 - $68,000 a year
- Weekends as needed
- Bar
- CPR Certification
- Management
- Paid time off
- Flexible schedule
Quick Apply
Divisional Head of Operations
Performance Team —Hopedale, MA
- $180,000 - $200,000 a year
- Email
- Customer service
- Mentoring
- US work authorization
- Health insurance
- Dental insurance
Chief Engineer - Boston, Ma
UG2 LLC —Boston, MA
- $58 - $62 an hour
- 5 years
- Ability to lift 50 pounds
- Bachelor's degree
Quick Apply
9d
Chief Engineer - Cambridge, MA (1st shift - Local 877 union)
UG2 LLC —Cambridge, MA
- $74.16 an hour
- 5 years
- Ability to lift 50 pounds
- Bachelor's degree
Quick Apply
Chief Engineer - Boston, Ma
UG2 LLC —Boston, MA
- $62 an hour
- 5 years
- Ability to lift 50 pounds
- Bachelor's degree
Quick Apply

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head of customer experience jobs near massachusetts

Head of Employee Communications, Engagement, Diversity & Inclusion and Change

Merck KGaA -
Burlington, MA

Apply Now

Job Details

$180,400 - $270,600 a year
6 days ago

Benefits

Health insurance
Paid time off

Qualifications

HR change management strategy
Stakeholder engagement
English
Bachelor's degree
Team training
Leading team collaboration initiatives
Strategic communications
International corporation experience
Cross-functional team management
Cross-functional communication

Full Job Description

Work Your Magic with us! Start your next chapter and join MilliporeSigma.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your role:

You will lead the strategy and execution of internal communications, employee engagement, D&I, and change initiatives across Life Science. Shaping a Center of Excellence for Change in Life Science, your role involves developing scalable tools, playbooks, and training for global deployment. Working closely with Leadership, HR, and Communications, you will guide cross-functional teams to translate strategy into actionable programs, delivering on time and within budget with measurable gains in engagement, adoption, and an inclusive culture. At the heart of your mission is building trust, bringing clarity, and crafting a compelling employee experience that accelerates strategic change.

Who you are:

Minimum requirements:

Bachelor’s degree.
15+ years’ experience in internal communications, change management, and/or employee engagement in a global organization, Life Science experience preferred.
Proven, hands-on leadership of cross-functional teams in matrix environments; excels at influencing senior stakeholders.
Strategic thinker with a practical, result-driven leadership style; comfortable guiding ambiguity to concrete outcomes.
Strong written and verbal communication skills in English; multilingual capabilities a plus.
Data-driven mindset with ability to translate metrics into actionable improvements.
Experienced in building and scaling a Center of Excellence for change management, with tools, playbooks, and training.
Familiar with DEI concepts and inclusive communication practices; able to embed belonging into daily work.
Collaborative partner to senior leaders, HR, Communications, and global functions across regions and languages.

Preferred requirements:

Master's degree or higher.

Pay Range for this position: $180,400 - $270,600

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites. For more information click here.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!

Apply Now

Refine Your Search

head of customer experience jobs in massachusetts

Head of Employee Communications, Engagement, Diversity & Inclusion and Change

Head of Customer Experience

Head of Brand

Chief of Staff

US REFS Cluster/Site Head

Chief Metallurgist

Head Chef

Head Fleet Mechanic

Interim Chief Engineer

Chief Operating Officer (COO) - Insurance Industry

Chief Architect, Retail

Chief Marketing Officer

Gymnastics Head Coach aka Program Director

Kitchen Manager/Head Chef

Lead Tech / Crew Chief

Head of Brewery Kitchen

Divisional Head of Operations

Chief Engineer - Boston, Ma

Chief Engineer - Cambridge, MA (1st shift - Local 877 union)

Chief Engineer - Boston, Ma

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