Top 298 Health insurance Jobs in Massachusetts

Care Navigator (Remote - Massachusetts)
CareSource —Massachusetts
- $41,200 - $66,000 a year
- Full-time
- Remote
- Basic math
- HIPAA
- Mid-level
PACE Referrals and Communication Manager
NeighborHealth —Revere, MA
- $89,440 - $137,280 a year
- Online Application
- Background check
- Mid-level
- Leadership
Customer Success Representative
Reliable Respiratory —Norwood, MA
- $30 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
9d
Commercial Lines Account Manager
Cabot Risk Strategies, LLC. —Woburn, MA
- $65,000 - $85,000 a year
- Full-time
- Microsoft Word
- Background check
- Word processing
- Health insurance
- Dental insurance
Quick Apply
Insurance Account Manager – Personal Lines
Sterling Insurance Group —Vineyard Haven, MA
- $62,400 - $80,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Licensed Life Insurance Agent- Bilingual Experience Preferred
AAA Northeast —Springfield, MA
- $20 - $22 an hour
- Full-time
- Hybrid work
- Bilingual
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Personal Lines Account Manager
BayCoast Insurance —Swansea, MA
- $54,829 - $84,998 a year
- Full-time
- Hybrid work
- Spanish
- Mid-level
- In-person
- Disability insurance
- Health insurance
Quick Apply
7h
Commercial Lines Account Manager
BayCoast Insurance —Swansea, MA
- $61,316 - $98,110 a year
- Full-time
- Spanish
- Mid-level
- In-person
- Disability insurance
- Health insurance
Quick Apply
10d
Licensed Life Insurance Agent
AAA Northeast —Marlborough, MA
- $21.00 - $23.65 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Personal Lines Insurance Account Rep/CSR or CSR Asst/Receptionist
Hanson Insurance Agency —Hanson, MA
- $42,000 - $58,000 a year
- Email
- Background check
- Writing skills
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Insurance Sales
Cross Boston Benefits —Boston, MA
- $75,000 - $100,000 a year
- Full-time
- Background check
- 18 years or older
- Office
- Opportunities for advancement
Quick Apply
9d
AI Proof Your Career; Learn to Sell with GEICO
GEICO Exclusive Agency - Nova Insurance —Raynham, MA
- $50,000 - $65,000 a year
- Full-time
- Background check
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Entry Level Insurance Sales Agent - Hybrid Remote (MA)
Bankers Life —Worcester, MA
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- No experience needed
- Organizational skills
- Entry level
Quick Apply
AI Proof Your Career; Learn to Sell with GEICO
GEICO Exclusive Agency - Nova Insurance —Shrewsbury, MA
- $50,000 - $65,000 a year
- Full-time
- Background check
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Manager, Personal Lines Service Team
Greylock Insurance Agency —Westfield, MA
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Profit sharing
- Health savings account
Wealth Management Trainee (MA)
Bankers Life —Middleboro, MA
- $50,000 - $80,000 a year
- Full-time
- Customer service
- No experience needed
- Entry level
Quick Apply
Entry Level Insurance Sales Agent - Hybrid Remote (MA)
Bankers Life —Middleboro, MA
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- No experience needed
- Organizational skills
- Entry level
Quick Apply
Wealth Management Trainee (MA)
Bankers Life —Waltham, MA
- $50,000 - $80,000 a year
- Full-time
- Entry level
Quick Apply
Commercial Lines Account Manager
WAHVE —Cambridge, MA
- $25 - $30 an hour
- Part-time
- Remote
- Senior level
- Marketing
- Commercial
- Health insurance
- 401(k)
7d
Wealth Management Trainee (MA)
Bankers Life —Worcester, MA
- $50,000 - $80,000 a year
- Full-time
- Entry level
Quick Apply

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Care Navigator (Remote - Massachusetts)

CareSource -
Massachusetts

Apply Now

Job Details

Full-time
$41,200 - $66,000 a year

Qualifications

Customer communication
Basic math
High school diploma or GED

Full Job Description

Job Summary:

The Care Navigator is responsible for conducting telephonic interactions, documenting service activities, and supporting administrative functions that enhance member satisfaction. Care Navigators also contribute to core operations including intake, triage, scheduling coordination, provider and member engagement, centralized documentation, and escalations.

Essential Functions:

Conducts outreach to members and providers to confirm service details, coordinate scheduling, address general inquiries, and ensure accurate documentation of care coordination activities.
Coordinate services by working with providers, community partners, and member/ caregivers to manage scheduling, service updates, and administrative changes, as needed
Serves as a support resource for member and provider requests, escalations, or concerns by coordinating responses and ensuring issues are routed or addressed promptly
Collaborates with the care team, providers, and other partners as needed to support member service requests and ensure smooth communication and continuity across care activities
Initiate outreach to members, vendors, providers, and/or vendors/suppliers to follow up on non-clinical matters assigned by the Care Team (e.g., including authorization status, DME status, appointment scheduling and prescription assistance)
Provide administrative support as assigned
Assist members and the Care Team with solving health plan related concerns, i.e. claims follow up or prior auth status, etc.
Help members schedule transportation to medical appointments; assist members with booking issues
Support targeted member outreach campaigns when there is an event that has the potential to broadly impact our membership’s wellness, such as agency closures, hazardous/catastrophic events (e.g., power outages, fires, inundations)
Coordinates interpreting and translation supporting services for the member (including ADA compliance)
Obtain documents/forms that allow Care Team to speak with members and/or representatives on the member’s behalf in accordance with HIPAA laws – e.g., Release of Information (ROI), Oral Disclosure of Protected Health Information
Assist leadership with the development, refinement and enhancement of programs, initiatives, processes, policies, workflows, and projects
Mentor for new Care Navigation Specialist – during and beyond their orientation period, if needed
Maintain accurate documentation and maintenance of member records and alignment with regulatory standards, ensuring timely distribution to appropriate internal teams or provider partners as needed
Follow established standards of practice, internal policies, and procedures to ensure compliance with contractual obligations and applicable regulatory requirements
Identify member and provider needs and facilitates referrals to appropriate internal teams such as care management or community-based support programs
Performs any other job related duties as requested.

Education and Experience:

High School or GED required
One (1) year of related experience in a health-related service field required

Competencies, Knowledge and Skills:

Critical thinking and troubleshooting skills
Strong customer service and problem-solving skills
Ability to work in multiple systems, often simultaneously
Clear, concise, and effective oral and written communication
Strong time management and demonstrated ability to work independently
Flexibility to adapt to business needs
Motivated team player
Excellent organizational skills
High attention to detail and accuracy
Basic arithmetic skills required
Proficiency in Microsoft Office Suite

Licensure and Certification:

None required

Working Conditions:

General office environment; may be required to sit or stand for extended periods of time
Travel is not typically required

Compensation Range:

$41,200.00 - $66,000.00

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Hourly

Organization Level Competencies

Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

Apply Now

Refine Your Search

health insurance jobs in massachusetts

Care Navigator (Remote - Massachusetts)

PACE Referrals and Communication Manager

Customer Success Representative

Commercial Lines Account Manager

Insurance Account Manager – Personal Lines

Licensed Life Insurance Agent- Bilingual Experience Preferred

Personal Lines Account Manager

Commercial Lines Account Manager

Licensed Life Insurance Agent

Personal Lines Insurance Account Rep/CSR or CSR Asst/Receptionist

Insurance Sales

AI Proof Your Career; Learn to Sell with GEICO

Entry Level Insurance Sales Agent - Hybrid Remote (MA)

AI Proof Your Career; Learn to Sell with GEICO

Manager, Personal Lines Service Team

Wealth Management Trainee (MA)

Entry Level Insurance Sales Agent - Hybrid Remote (MA)

Wealth Management Trainee (MA)

Commercial Lines Account Manager

Wealth Management Trainee (MA)

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This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

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