Top 341 Health insurance Jobs in Massachusetts

Care Navigator (Remote - Massachusetts)
CareSource —Massachusetts
- $41,200 - $66,000 a year
- Full-time
- Remote
- Basic math
- HIPAA
- Mid-level
Customer Success Representative
Reliable Respiratory —Woburn, MA
- $30 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
9d
Outbound Call Center - $20/hr - hybrid/remote
Fallon Health —Worcester, MA
- $20 an hour
- Full-time
- Hybrid work
- Computer literacy
- High school diploma or GED
- Bachelor's degree
4d
Commercial Lines Account Manager
Cabot Risk Strategies, LLC. —Woburn, MA
- $65,000 - $85,000 a year
- Full-time
- Microsoft Word
- Background check
- Word processing
- Health insurance
- Dental insurance
Quick Apply
Licensed Life Insurance Agent- Bilingual Experience Preferred
AAA Northeast —Springfield, MA
- $20 - $22 an hour
- Full-time
- Hybrid work
- Bilingual
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Commercial Lines Account Manager
BayCoast Insurance —Swansea, MA
- $61,316 - $98,110 a year
- Full-time
- Spanish
- Mid-level
- In-person
- Disability insurance
- Health insurance
Quick Apply
10d
Licensed Life Insurance Agent
AAA Northeast —Marlborough, MA
- $21.00 - $23.65 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Medicare Sales Independent Contractor (1099) - Remote
MyPlanAdvocate —Massachusetts
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
10d
Personal Lines Account Manager and Team Lead
Pendexter Consulting Group —Concord, MA
- $70,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- 3 years
- Health insurance
- 401(k)
Quick Apply
2d
Medicare Sales Agent - Independent Contractor (1099) Opportunity
MyPlanAdvocate —Massachusetts
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
Personal Lines Insurance Account Rep/CSR or CSR Asst/Receptionist
Hanson Insurance Agency —Hanson, MA
- $42,000 - $58,000 a year
- Email
- Background check
- Writing skills
- Mid-level
- Health insurance
- 401(k)
Quick Apply
Insurance Account Manager – Personal Lines
Sterling Insurance Group —Vineyard Haven, MA
- $62,400 - $80,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Personal Lines Insurance Team Member
A&P Insurance Agency Inc —Worcester, MA
- $38,000 - $42,000 a year
- Part-time
- Background check
- Office
- In-person
- Disability insurance
- Health insurance
Quick Apply
Licensed Benefits Counselor
Colonial Life —Leominster, MA
- $40,000 - $100,000 a year
- Contract
- Background check
- In-person
- Communication skills
- Flexible schedule
Quick Apply
1d
Licensed Benefits Counselor
Colonial Life —Fitchburg, MA
- $40,000 - $100,000 a year
- Contract
- Background check
- In-person
- Communication skills
- Flexible schedule
Quick Apply
1d
GEICO Local Insurance Sales Agent
GEICO Local Office | Burlington, MA —Burlington, MA
- $65,000 - $125,000 a year
- Full-time
- Background check
- Office
- Bachelor's degree
- Paid training
- Health insurance
Quick Apply
1d
Remote Independent Medicare Sales Agent (1099)
MyPlanAdvocate —Massachusetts
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
10d
AI Proof Your Career; Learn to Sell with GEICO
GEICO Exclusive Agency - Nova Insurance —Raynham, MA
- $50,000 - $65,000 a year
- Full-time
- Background check
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
AI Proof Your Career; Learn to Sell with GEICO
GEICO Exclusive Agency - Nova Insurance —Shrewsbury, MA
- $50,000 - $65,000 a year
- Full-time
- Background check
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Remote Medicare Sales Agent - Independent Contractor (1099)
MyPlanAdvocate —Massachusetts
- $65,000 - $85,000 a year
- Contract
- Remote
- Mid-level
10d

I want to receive the latest job alert for health insurance in massachusetts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

health insurance jobs near massachusetts

Member Services Representative jobs in Worcester, MA

Sales jobs in Massachusetts

Customer Success Manager jobs in Woburn, MA

Care Navigator jobs in Massachusetts

Insurance Agent jobs in Burlington, MA

Insurance Agent jobs in Springfield, MA

Medicare Agent jobs in Allen, TX

Insurance Agent jobs in Houston, TX

Medicare Agent jobs in Kennesaw, GA

Nurse Practitioner Medicare Home Visit Assessment jobs in Michigan

Medicare Agent jobs in San Diego, CA

Front Desk Agent jobs in Chicago, IL

Medicare Remote jobs in Houston, TX

Medicare Agent jobs in Englewood, CO

Healthcare Services Group jobs in California

Member Services Representative jobs in Tacoma, WA

Customer Service Representative Remote jobs in Raleigh, NC

Member Services Representative jobs in Pecos, TX

Member Services Representative jobs in Charleston, SC

Animal Services jobs in Alachua County, FL

Care Navigator (Remote - Massachusetts)

CareSource -
Massachusetts

Apply Now

Job Details

Full-time
$41,200 - $66,000 a year

Qualifications

Customer communication
Basic math
High school diploma or GED

Full Job Description

Job Summary:

The Care Navigator is responsible for conducting telephonic interactions, documenting service activities, and supporting administrative functions that enhance member satisfaction. Care Navigators also contribute to core operations including intake, triage, scheduling coordination, provider and member engagement, centralized documentation, and escalations.

Essential Functions:

Conducts outreach to members and providers to confirm service details, coordinate scheduling, address general inquiries, and ensure accurate documentation of care coordination activities.
Coordinate services by working with providers, community partners, and member/ caregivers to manage scheduling, service updates, and administrative changes, as needed
Serves as a support resource for member and provider requests, escalations, or concerns by coordinating responses and ensuring issues are routed or addressed promptly
Collaborates with the care team, providers, and other partners as needed to support member service requests and ensure smooth communication and continuity across care activities
Initiate outreach to members, vendors, providers, and/or vendors/suppliers to follow up on non-clinical matters assigned by the Care Team (e.g., including authorization status, DME status, appointment scheduling and prescription assistance)
Provide administrative support as assigned
Assist members and the Care Team with solving health plan related concerns, i.e. claims follow up or prior auth status, etc.
Help members schedule transportation to medical appointments; assist members with booking issues
Support targeted member outreach campaigns when there is an event that has the potential to broadly impact our membership’s wellness, such as agency closures, hazardous/catastrophic events (e.g., power outages, fires, inundations)
Coordinates interpreting and translation supporting services for the member (including ADA compliance)
Obtain documents/forms that allow Care Team to speak with members and/or representatives on the member’s behalf in accordance with HIPAA laws – e.g., Release of Information (ROI), Oral Disclosure of Protected Health Information
Assist leadership with the development, refinement and enhancement of programs, initiatives, processes, policies, workflows, and projects
Mentor for new Care Navigation Specialist – during and beyond their orientation period, if needed
Maintain accurate documentation and maintenance of member records and alignment with regulatory standards, ensuring timely distribution to appropriate internal teams or provider partners as needed
Follow established standards of practice, internal policies, and procedures to ensure compliance with contractual obligations and applicable regulatory requirements
Identify member and provider needs and facilitates referrals to appropriate internal teams such as care management or community-based support programs
Performs any other job related duties as requested.

Education and Experience:

High School or GED required
One (1) year of related experience in a health-related service field required

Competencies, Knowledge and Skills:

Critical thinking and troubleshooting skills
Strong customer service and problem-solving skills
Ability to work in multiple systems, often simultaneously
Clear, concise, and effective oral and written communication
Strong time management and demonstrated ability to work independently
Flexibility to adapt to business needs
Motivated team player
Excellent organizational skills
High attention to detail and accuracy
Basic arithmetic skills required
Proficiency in Microsoft Office Suite

Licensure and Certification:

None required

Working Conditions:

General office environment; may be required to sit or stand for extended periods of time
Travel is not typically required

Compensation Range:

$41,200.00 - $66,000.00

CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type (hourly/salary):

Hourly

Organization Level Competencies

Fostering a Collaborative Workplace Culture
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

Apply Now

Refine Your Search

health insurance jobs in massachusetts

Care Navigator (Remote - Massachusetts)

Customer Success Representative

Outbound Call Center - $20/hr - hybrid/remote

Commercial Lines Account Manager

Licensed Life Insurance Agent- Bilingual Experience Preferred

Commercial Lines Account Manager

Licensed Life Insurance Agent

Medicare Sales Independent Contractor (1099) - Remote

Personal Lines Account Manager and Team Lead

Medicare Sales Agent - Independent Contractor (1099) Opportunity

Personal Lines Insurance Account Rep/CSR or CSR Asst/Receptionist

Insurance Account Manager – Personal Lines

Personal Lines Insurance Team Member

Licensed Benefits Counselor

Licensed Benefits Counselor

GEICO Local Insurance Sales Agent

Remote Independent Medicare Sales Agent (1099)

AI Proof Your Career; Learn to Sell with GEICO

AI Proof Your Career; Learn to Sell with GEICO

Remote Medicare Sales Agent - Independent Contractor (1099)

I want to receive the latest job alert for health insurance in massachusetts

Related Searches

Explore jobs in more locations

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

Job Seeker Tools

Employer Tools

Browse

Stay Connected